야외 수영장
예약 가능 여부 확인

W 레지던스 알가르브 여행 후기

5 out of 5
W 레지던스 알가르브
Estrada da Galé, Sesmarias, Albufeira

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 8개 이용 후기 중 5개" "
평점 8 - 좋아요. 8개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 8개 이용 후기 중 0개" "
평점 4 - 별로예요. 8개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 8개 이용 후기 중 2개" "

8.0/10

청결 상태

7.2/10

직원 및 서비스

10/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Homayoun

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the hotel staff and location is great. food choices are limited. Spa is fantastic.
2023년 8월에 5박 숙박함
답변 제공: CA 님, 2023년 8월 16일
Dear Homayou,Thank you for taking the time to share your feedback on your recent stay at our hotel. We're glad to hear that you enjoyed this amazing guest experienceLook forward to see you againKind RegardsCajetan AraujoGeneral Manager

2/10 - 너무 별로예요

Juergen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rotten fruits in s new room and the staff is not responding properly they are using other clients credit cards for existing bookings and violate several rules they should have in place to make a stay pleasant Apologies don’t exist and they are always right and make this stay an embarrassing experience
2023년 7월에 1박 숙박함
답변 제공: CA 님, 2023년 7월 26일
Dear JuergenThank you for taking the time to write this review, we sincerely apologize for the inconveniences and the negative impression we left you with and we will be looking carefully at this matters, at W Algarve being helpful, attentive and professional are hallmarks of our hospitality and this review does not reflect the type of service that we provide each and every day to our guest.We hope to have the opportunity to welcome you back, Kind regardsCajetan AraujoGeneral Manager

2/10 - 너무 별로예요

Jose Luis

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The Management is not capable to resolve the gate of the entrance of the property. The average waiting time to access the security gate is 25 min and the guards sleep literally. Mini Bar won’t be filled up even if you call them 3 times exceptionally lazy staff. 5 Star Hotel can’t deliver a scoop of icecream with room service. The most used term in the W is Not Possible and that’s the wrong word on a 850 EUR a night Suite.
2023년 7월에 3박 숙박함
답변 제공: CA 님, 2023년 7월 26일
Dear Jose Luis,Thank you for sharing your feedback about your recent stay with us. We believe that the less positive aspects were isolated incidentsWe are actively working to understand and take the proper intervention about the entrance gate issues if it brings smoother experience for our guests.Our aim is to accommodate our guests' needs and preferences to the best of our abilityIf you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to reach out to us directly.We hope to have the opportunity to provide you with a more positive experience in the future.Best regards,Cajetan AraujoGeneral Manager

8/10 - 좋아요

Anssi

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Mercy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb property, two bedrooms with ensuite, great size lounge and balcony. Staff very professional and helpful.
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

yasir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I highly recommend this hotel
2022년 8월에 3박 숙박함

10/10 - 훌륭해요

Radhika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
W Residence First Guests
We were lucky enough to be there on the first day of opening. The staff were really friendly and keen to accommodate us. I
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Igrida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Hotel
One of the best experience we have had. Service is outstanding. Food as well. Rooms are very contemporary done with well taste. Heated pool was so nice to dip in knowing the day we came wasn't the warmest. Live DJ by the pool was a fun surprise. Can't wait to return!
2022년 6월에 1박 숙박함