야외 수영장, 수영장 파라솔, 일광욕 의자

스위트 델 마르 바이 멜리아 여행 후기

4 out of 5
스위트 델 마르 바이 멜리아
Plaza del Mar, 3, Alicante, Alicante

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 740개 이용 후기 중 451개" "
평점 8 - 좋아요. 740개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 740개 이용 후기 중 37개" "
평점 4 - 별로예요. 740개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 740개 이용 후기 중 7개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

seungwoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best
Muy bien
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

Iuliia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the hotel and location. Sauna was out of order for couple of days which was a shame and for the last 3 days they didn’t provide us with fresh towels in the afternoon which was a bit disappointing but we enjoyed our stay. Pool area isn’t big enough for the hotel so summer time probably will be a problem to get a place as it does get busy. We thought it’s was adults only hotel but it’s not the case. Pool isn’t not big enough for children to have fun. Also pool is not heated and most of people didn’t bother some days water felt like it was topped up with ice but it’s march. Gym is really small as well but as I said we enjoyed it anyway.
2024년 3월에 7박 숙박함
답변 제공: Guest Experience Assistant 님, 2024년 4월 1일
Thank you -Luliia- for sharing your feedback with us. We are glad to hear that you had a great stay with us and we thank you for your recognition to the location.We are very sorry that we did not fulfil your expectations regarding the pool area. We would like to let you know that we have two pool areas you can use and that we are not considering an adult-only hotel. We apologize for the incident with the sauna and that you were not able to use it the first days. We hope, that at least you were able the enjoy the heated whirlpool in that time. Hopefully, we can welcome you back again soon. Thank you for choosing our services!Kind regards, Alessandra L.

10/10 - 훌륭해요

Tommy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 4박 숙박함
답변 제공: Guest Experience Assistant 님, 2024년 3월 14일
Thank you very much for your review, Tommy. We are glad to know that you enjoy an excelent stay and we will be pleased to welcome you back. Best regards, Alessandra

6/10 - 괜찮아요

darryl

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Was disappointed that the heating in our room didn’t work and after complaining it took over 1 hour 30 mins to get it partially resolved then after 2 hours fully resolved but only stayed one so most of the afternoon in the room wasted . Breakfast not up to the usual standard also
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you- Darryl- for your review. We regret the inconveniences mentioned in your room and we wish to have a new chance to offer you an improved an satisfactory experience. We will be pleased to welcoming you back. Best regards, Carolina M.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 14박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you- Frank- for your review. We hope you enjoyed your experience and we will be pleased to welcoming you back to have the opportunity to offer you an improved stay. Best regards, Carolina M.

8/10 - 좋아요

jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you- Jerry- for your review. We hope you enjoyed your experience and we will be pleased to welcoming you back to have the opportunity to offer you an improved stay. Best regards, Carolina M.

8/10 - 좋아요

Stein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 14일
Thank you for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Bjørn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Supert hotell
Supert hotell, bra beliggenhet, god frokost
2023년 10월에 11박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 29일
Thank you for your review. We are glad to know that you enjoyed an excellent experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Stellan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt hotell och otroligt rent. Hotellrummet kollades av flertalet gånger varje dag. Enda nackdel var toaletterna då flertalet var avstängda på grund av service och i hotellrummet gick det inte att stänga någon dörr om toaletten.
2023년 8월에 5박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 5일
Thank you very much - Stellan - for your comments. We are glad that you enjoyed your stay as much as we enjoyed your company. We hope to receive you again very soon. Best regards, Carolina M.

8/10 - 좋아요

Tommy Geronne

2023년 7월에 10박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 14일
Thank you- Tommy Geronne- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you back soon. Best regards, Carolina M.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 14일
Muchas gracias- Raul- por compartir su valoración. Nos alegra saber que disfrutó de una excelente estancia y será un placer recibirle de nuevo. Esperamos verle pronto de regreso. Atentamente, Carolina M.

10/10 - 훌륭해요

Neshat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel close to the beach and city center
Vi stayed for 12 nights. The hotel is located close to the beach, city center and the castle. We were very satisfied with the suite. Housekeeping was excellent. The breakfast was also very good. The only downside was that despite quite a high price the hotel demanded a charge of 6 euros/day for clearing the minibar. We would very much like to have some of the items we usually use in the minibar. The hotels explanation is that they have outsourced the minibar service.
2023년 7월에 12박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 7월 31일
Thank you very much- Neshat- for your review. It is a pleasure to know that you enjoyed an excelent experience with us and we remain at your disposal for a next visit. We will be pleased to welcoming you back. Best regards, Carolina M.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel está muy viejo y su atención. Es pésima no porque son los únicos pueden atender así al huésped , no regresaría por nada ahí !
2023년 7월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 7월 25일
Thank you for your review. We sincerely apologize for the disappointing experience you had during your stay at our hotel. We take our guests' feedback very seriously, and we deeply regret that we did not meet your expectations.If you would consider giving us another chance in the future, we would be more than happy to show you the improvements we've made based on your feedback. Sincerely,

10/10 - 훌륭해요

GARRY JOHN

2023년 6월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 7월 5일
Thank you very much- Garry John- for sharing your review after your experience with us. We are glad to know that you enjoyed it and we will be pleased to welcoming you back. Best regards, Carolina M.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Solig vecka i Alicante
Väldigt bra hotell som ligger nära stranden och stadens restauranger. Vi hade ett fint rum med stor balkong och är helnöjda.
2023년 6월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 6월 21일
Thank you very much- Martin for your review. We are glad to know that you enjoyed an excellent experience and we will be pleased to welcoming you back. Best regards, Carolina M.

10/10 - 훌륭해요

Tor-Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alicante du leverer
Dette er ett umerket hotell for par. Flere av rommene er nyoppusset. Det eneste å klage på, men som ikke er hotellets feil, er utediskoteket lenger ut på piren. De holder på til langt ut på morgenkvisten. Dette vil jeg si er litt plagsomt.
Morgenkaffen på den ene av to balkonger
2023년 6월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 6월 21일
Thank you very much- Tor- Erik- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcoming you back. Regarding the discos opposite the hotel, the rooms facing the sea are very quiet. We recommend you to book sea side for your next visit. We wish it can be soon. Best regards, Carolina M.

10/10 - 훌륭해요

Nora

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wir waren rundum zufrieden
2023년 6월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 6월 21일
Thank you very much- Nora- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcoming you back. Best regards, Carolina M.

6/10 - 괜찮아요

VALENTINA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personale e colazione ottima. la suite dava sul porticciolo, alla notte si sentiva troppo rumore.
2023년 6월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 6월 7일
Grazie mille - Valentina- per aver condiviso la tua opinione con noi. Speriamo che ti sia piaciuta la tua esperienza e sarà un piacere riceverti di nuovo. Cordiali saluti, Carolina M.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2nd stay here, although the exterior of the building looks dated and shabby, the rooms are excellent, breakfast is lovely, private pool for suites is great. Pool temperature is cold could do with turning on the heat. Staff are very helpful. Plenty of good transport. Taxi to and from the airport is 25 euros each way so don’t get a private transfer. Ryanair wanted 117 euros!! Will return again next year.
2023년 5월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 6월 5일
Thank you very much- Andrew- for your review. We are glad to know that you enjoyed an excelent experience and we hope to welcoming you back soon. Thank you for choosing and recommending our services. Best regards, Carolina M.

10/10 - 훌륭해요

Cato

2023년 5월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 5월 29일
Thank you very much- Cato- for your review. We are glad to know that you enjoyed your experience with us and we will be pleased to welcoming you back.

10/10 - 훌륭해요

Nikolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Härligt hotell med prisvärda sviter, mkt bra frukost med underbar havsutsikt. Ok pool där solen dock försvann vid 16:30. OK gym. Mkt centralt
2023년 5월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 5월 23일
Thank you very much- Nikolas- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you back. Best regards,

8/10 - 좋아요

bent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 5월 19일
Thank you very much- Bent- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you back soon.

10/10 - 훌륭해요

DAISY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful staff and the views were amazing. I’m just sorry we stood only 1 night.
2023년 5월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 5월 9일
Thank you very much- Daisy- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you back. Best regards, Carolina M.

6/10 - 괜찮아요

Morten

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Waiting forever
As many have obviously done before me, at tried to check-in at the wrong Melia. The posh one with the nice interior. Oh, you're in the wrong place, Sir. Walk about 50 steps and walk straight into the 90s. Suites del Mar looks old. Waiting for check-in was a disaster. The wait was somewhere between 30-40 minutes, because the guys at reception were busy storing the luggage of guest checking out. No apologies, no smile. I was early for check-in, but the experience was a bummer. The room (junior suite) facing the marina was huge and clean, much more modern than the common areas (the pool area next to the cafeteria looked positively old). One huge problem for me were the night lights in the room - one above the bathroom door, one in the living room and one by the entrance. Extremely bright lights that can't be turned of (safety reasons?), so if you're sensitive to light, stay away. In general this feels like a 2-3 star hotel taking far too much money for a nights stay.
2023년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 4월 4일
Thank you very much Morten for your review. Despite this review we hope you could enjoy your experience and we will be pleased to welcoming you back. Thank you for choosing our services. Best regards, Carolina M.

10/10 - 훌륭해요

Thea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijn hotel. Goede service en vriendelijk personeel.
2023년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 3월 17일
Thank you very much.- Thea- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you back

8/10 - 좋아요

Mikko

2023년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 3월 17일
Thank you very much- Mikko- for your review. We hope that you enjoyed your stay and we will be pleased to welcoming you back

10/10 - 훌륭해요

Robert

2022년 12월에 2박 숙박함
답변 제공: María Jesús M. (Guest Experience Assistant) 님, 2023년 1월 3일
Dear Mr. Robert, Thank you so much for your punctuation. We are glad that you enjoyed of an excellent stay. It will be a pleasure to welcome you back again soon. Thank you for choosing and recommending us. Best regards,

10/10 - 훌륭해요

Angela

2022년 10월에 1박 숙박함
답변 제공: María Jesús M. (Guest Experience Assistant) 님, 2022년 10월 4일
Dear Angela, Thank you so much for your punctuation. We are glad that you enjoyed of an excellent stay at the hotel. We hope to welcome you back soon. Best regards,

10/10 - 훌륭해요

Pierre

2022년 9월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 9월 27일
Thank you very much- Pierre- for your review. We are glad to know that you enjoyed an excelent stay and we will be pleased to welcoming you again. We hope to see you back soon.

10/10 - 훌륭해요

Sølvi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt beliggenhet
Kjempefint hotell med god service, fantastisk renholdspersonell og nydelig frokost.
2022년 9월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 9월 23일
Thank you very much for so kind review. We are glad to know that you enjoyed of an excelent stay and we will be pleased to welcoming you again. Best regards,

8/10 - 좋아요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bra läge och fantastiska sängar
2022년 8월에 6박 숙박함
답변 제공: María Jesús M. (Guest Experience Assistant) 님, 2022년 10월 10일
Dear Nina, Thank you so much for your punctuation and comments. We are glad that you enjoyed of an excellent stay and that you liked the location and beds of the room. We hope to welcome you back again soon. Thank you for recommending our services. Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, Ana at reception was amazingly helpfully
2022년 8월에 2박 숙박함
답변 제공: María Jesús M. (Guest Experience Assistant) 님, 2022년 8월 27일
Dear guest, Thank you so much for your comments. We are glad that you liked the hotel and that our co-worker Ana was amazingly helpfully. We will transmit her this comment. We hope to welcoming you back again.Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rien a redire mais très difficile de dormir paisiblement avec le festival musical en ein air juste a côté de l hotel (jusqu a 4h du mat). Vraiment dommage
2022년 8월에 1박 숙박함
답변 제공: María Jesús M. (Guest Experience Assistant) 님, 2022년 8월 14일
Cher client, Merci pour vos commentaires. Nous sommes heureux qu'il n'y ait rien à redire à l'hôtel et nous espérons que votre séjour a été confortable. Nous espérons que ce festival musical extérieur que vous mentionnez n´a pas gâché votre séjour. Ce sera un plaisir de vous accueillir à nouveau prochainement. Salutations,

10/10 - 훌륭해요

ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Great location Stunning bedroom suite Fabulous views
2022년 7월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 7월 19일
Thank you- Ashley- for sharing your opinion. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you again. Best regards, Carolina M.

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was excellent, as was the cleanliness, the staff were very helpful and friendly. I would highly recommend this hotel to anyone. 5 stars
2022년 7월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 7월 13일
Thank you very much- Dave- for your review and for choosing and recommending our services. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you again. We hope to see you back soon.

8/10 - 좋아요

Daniel 님, Manchester

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, great hotel, fabulous rooms, staff were great but there were just such a lack of them! Very hard to get a drink at pool, reception was always too busy, the Spa wasn’t manned fully. This has amazing potential!
2022년 6월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 7월 13일
Thank you very much- Daniel- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you again. Maybe in a less busy time you could give us 5 points. We will be pleased to see you back again.

10/10 - 훌륭해요

André

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 5박 숙박함

8/10 - 좋아요

Svavar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Yamila B. (Guest Experience Assistant) 님, 2022년 6월 16일
Thank you -Svavar- for your review of your experience. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you again. Thank you for choosing and recommending our services and we hope to see you again soon. Kind regards,

10/10 - 훌륭해요

Laurent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon accueil et très bon service
2022년 5월에 1박 숙박함
답변 제공: Yamila B. (Guest Experience Assistant) 님, 2022년 6월 16일
Thank you -Laurent- for your review of your experience. We are glad to know that you enjoyed your stay and we appreciate specially your comment about our team. We will be pleased to welcoming you again. Thank you for choosing and recommending our services and we hope to see you again soon. Kind regards,

10/10 - 훌륭해요

Sten

2022년 4월에 2박 숙박함
답변 제공: Yamila B. (Guest Experience Assistant) 님, 2022년 5월 6일
Thank you Mr. Sten for your lovely review. We are glad to know that you had a good stay and we will be a pleasant to welcoming you again. Kind regards,

10/10 - 훌륭해요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 4월 9일
Thank you Helen for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcoming you again.

10/10 - 훌륭해요

Alejandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 3월 11일
Gracias- Alejandra- por su reseña. Nos alegra saber que disfrutó de una estancia de 10 y esperamos recibirle de nuevo muy pronto. Atentamente,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Balconies in shade...
Another lovely stay in one of our favourite Alicante hotels. The only disappointment was our rooms were on the side overlooking the marina (as we had requested) but away from the sun.
2022년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 2월 25일
Thank you very much for your review. We hope you have enjoyed your stay and we will be pleased to welcoming you on summer to enjoy the fantastic sun of Alicante. Best regards,

10/10 - 훌륭해요

FREDERIC

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Formidable
2022년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 1월 26일
Merci - Frederic- pous vos commentaires. Nous serons ravis de vous accueillir à noveaux. Cordialment,

10/10 - 훌륭해요

Sten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastiskt fin service stor vänlighet
Allt toppen! Fin städning rent & snyggt!
2022년 1월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2022년 1월 21일
Thank you very much- Sten- for your review. We are happy to know that you enjoyed your stay and we hope to welcoming you gain soon. Best regards,

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Suites del mar Alicante
Our stay was amazing ,we were able to check in early and were upgraded to a suite Beautiful breakfast and staff were so very friendly and helpful Will definitely visit again
2022년 1월에 1박 숙박함
답변 제공: Yamila B. (Guest Experience Assistant) 님, 2022년 1월 5일
Muchas gracias -Amanda- por compartir los detalles de su experiencia en nuestro hotel Suites del Mar by Melià. Nos alegra saber que disfrutó de una estancia maravillosa y será un placer recibirle de nuevo para que disfrute de una estancia tan inolvidable como esta que valora. Gracias por escogernos y esperamos verle de regreso muy pronto. Atentamente,

8/10 - 좋아요

R

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place, great location. Shame about the current trend of putting Nespresso machines in rooms and even a milk frother but no way to make tea and no milk!?!
2021년 11월에 1박 숙박함
답변 제공: Yamila B. (Guest Experience Assistant) 님, 2021년 11월 20일
Thnak you -R- for your comment. We are glad to know that you enjoyed the location of our hotel and we take note about your comments, but your room had both an espresso machine and a kettle, maybe because of some confusion you didn't see it. We hope that this suggestions do not avoid that you return and recommend our services. We wil be pleased to welcoming you again. Kind regards,

8/10 - 좋아요

Bernadette

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Carolina M. (Guest Experience Manager) 님, 2021년 11월 13일
Thank you -Bernadette- for your review. We are happy to know that you had a nice stay in our hotel and we will be pleased to welcome you back.

8/10 - 좋아요

siri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott beliggenhet
Fint hotell med beste beliggenheten i byen. Synes frokosten var masete og ikke mer enn midt på treet. Lang kø for å få bord og hele opplevelsen minner for mye om kantine. Vi bodde på suite og rommet var pent og romslig.
2021년 10월에 3박 숙박함
답변 제공: Carolina M. (Guest Experience Manager) 님, 2021년 10월 30일
Thank you -Siri- for your review. We are glad to hear that you had a good stay with us and we will be pleased to welcoming again. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cordial and helpful staff
2021년 9월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2021년 10월 16일
Thank you for sharing your opinion. We are happy to know that you enjoyed of a 10 points stay and we appreciate specially your comments regarding our staff. We will be pleased to welcoming you again. Best regards, Carolina M.