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퀘스트 앨리스 스프링 여행 후기

4.5 out of 5
퀘스트 앨리스 스프링
9-10 South Terrace, The Gap, NT

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 342개 이용 후기 중 185개" "
평점 8 - 좋아요. 342개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 342개 이용 후기 중 25개" "
평점 4 - 별로예요. 342개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 342개 이용 후기 중 3개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 좋았습니다
깔끔하고 좋았습니다. 단 직원이 친절하긴 한데 사무적인 느낌이 들었습니다.

6/10 - 괜찮아요

Karl Michael

연인과의 여행
Zu weit vom Zentrum
2024년 4월에 4박 숙박함
답변 제공: Lenie 님, 2024년 5월 1일
Dear Karl, Thank you so much for your feedback and we are very happy that you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time!

10/10 - 훌륭해요

Richard

좋아요: 숙박 시설 상태 및 시설
Nice clean property with friendly staff. About 20 minutes walk from the town centre.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Dear Richard, Thank you so much for this lovely feedback. It is much appreciated. We wish you safe travels and hopefully till a next time!

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in and out were easy and friendly. Clean, quiet and safe. Easy walk to town.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Dear Ruth, thank you for your lovely review and we are very happy you have enjoyed your stay with us. We wish you happy travels.

4/10 - 별로예요

Christopher

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Good morning Christopher, thank you for your feedback.

10/10 - 훌륭해요

Gordon

연인과의 여행
좋아요: 청결 상태
Had laundry and a pool, good parking. Was very quiet and well priced, Had fridge ,stove and microwave. Liked the walk in shower. A good stay.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 15일
Dear Gordon, Thank you for your very kind feedback and we are very pleased that you have enjoyed your stay with us. Thank you and we wish you safe travels.

10/10 - 훌륭해요

Kolisi

가족 여행
좋아요: 청결 상태, 객실의 편안함
Convenience and comfort
2024년 1월에 8박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Dear Kolisi, Thank you so much for your wonderful feedback and we are very pleased to read you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time

2/10 - 너무 별로예요

shakira

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 7일
Dear Sharika, We are unsure regarding the rating you gave us. You did make a booking but even after a few phone calls to re-confirm your booking, you were a no-show and did not stay with us. Please do not hesitate to contact us if you have any questions regarding the above.

10/10 - 훌륭해요

Lianne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very roomy, great to be able to do washing. Lovely receptionis, who was very helpful
2023년 12월에 1박 숙박함
답변 제공: Lenie 님, 2023년 12월 24일
Dear Lianne, Thank you for this lovely review of your stay with us. This is much appreciated. We wish you safe and happy travels

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 객실의 편안함
Very good!
Everything was explained very thoroughly. The room was great.
2023년 12월에 3박 숙박함
답변 제공: Lenie 님, 2023년 12월 24일
Dear Paul, Thank you for this lovely review of your stay with us. This is much appreciated. We wish you safe and happy travels

8/10 - 좋아요

Yoshitaka

2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Julia

별로예요: 청결 상태
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Dear Julia, Thank you very much for staying with us and we are glad you enjoyed your stay with. We wish you happy travels and hopefully till a next time.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Dear Ashley, Thank you very much for your feedback and wonderful score you have provided us with. We are very pleased you have enjoyed your stay with us and hopefully we will see you again a next time!

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want to thank Nidhi for helping us get our money refunded from Alice Springs Walking Tours. This company asked for full payment in advance and would not respond to our emails. Also Joshi was very kind and carried my very grave suitcase up the stairs to the second floor for me.
2023년 9월에 3박 숙박함
답변 제공: Lenie 님, 2023년 9월 29일
Dear Lisa, Thank you very much for this wonderful feedback and your kind words regarding our staff. This is so much appreciated. We are pleased to read that you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

10/10 - 훌륭해요

Jeremy

2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Dear Jeremy, Thank you very much for your feedback and it is wonderful that you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time!

8/10 - 좋아요

Isabelle

2023년 8월에 1박 숙박함
답변 제공: Lenie 님, 2023년 9월 6일
Dear Isabelle, Thank you very much for wonderful feedback and we are pleased you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

10/10 - 훌륭해요

Mitchell

2023년 7월에 2박 숙박함
답변 제공: Lenie 님, 2023년 9월 6일
Dear Mitchell, Thank you very much for your kind feedback. We are glad you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

8/10 - 좋아요

Anne

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Lenie 님, 2023년 9월 6일
Dear Anne, Your lovely feedback is much appreciated. We are so pleased you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

10/10 - 훌륭해요

Tracy

2023년 6월에 4박 숙박함
답변 제공: Manager 님, 2023년 6월 26일
Thank you Tracey!

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 객실의 편안함
Most happy with it, and good value for money.
2022년 12월에 4박 숙박함
답변 제공: Lenie 님, 2023년 2월 26일
Dear Jonathan, thank you very much for your lovely feedback and we are very pleased you have enjoyed your stay with us. We wish you happy travels.

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Quest Alice Springs is everything you’d expect; clean, comfortable, modern and a little soulless. Check in was very efficient and impersonal, room comfortable and swimming pool a relief after a long drive. Located next to the river, the property is close to the Town Centre.
답변 제공: Manager 님, 2023년 11월 8일
Good day Samuel, Thank you very much for your kind feedback and we are pleased that you have enjoyed your stay with us. We wish you safe travels and all the best.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room with all the amenities that you would need. Safe and quiet, great staff.
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 3일
Good morning Karen, Thank you very much for your lovely review and we are pleased that you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

10/10 - 훌륭해요

Suetta

2022년 9월에 3박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Suetta,Thank you for your lovely feedback and top score given. This is much appreciated and we are very pleased you have enjoyed your stay with us. We wish you safe travels and hopefully till next time!

8/10 - 좋아요

Dale

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

8/10 - 좋아요

Anuraag

2022년 8월에 1박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Anuraag,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We wish you safe travels.

10/10 - 훌륭해요

Mr Graham

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Mr Graham,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We hope to welcome you back on your next travels.

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely apartment however, the temperature in the shower was luke warm not hot at all
2022년 8월에 1박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Allison,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We apologize for the luke-warm water, fortunately we were able to fix this problem the same day. Again, thank you very much for staying with us and we wish you safe travels.

8/10 - 좋아요

Amanda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 2 nights during peak season so was quite expensive for what it was. Kitchen was small but we didn't intend to cook anyway, bathroom was great with an excellent shower, bed was really hard and not comfortable, linen and towels were worn and need to be replaced, was a very quiet and safe location with secure parking and gated car park next door when hotel car park was full, and was lovely and clean. Hotel staff were lovely and always watched out for guests arriving late so they could unlock secure car parking next door when car park was full. The only issue we had was the water went out completely without notice the second day around lunch time and came back on by late afternoon and the day we checked out we had no hot water. Advised staff of course and they were polite and apologetic but were unable to fix.
2022년 7월에 2박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Amanda,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We apologize again for the problem we had with our water, unfortunately, during your stay, some unscheduled maintenance was done. Again, thank you very much and we wish you safe travels.

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good generally but location limits opportunities without transport.
2022년 7월에 4박 숙박함
답변 제공: Lenie 님, 2022년 9월 12일
Good afternoon Daniel,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We wish you safe travels

4/10 - 별로예요

Jo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
All good except we didn’t get our hot water shower for first two days of stay. Communicated with property manager but not much done. Don’t stay at 33B last unit in the line to get hot water supply.
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 22일
Good afternoon Jo, thank you for your email and again we are sorry that there was a problem with the hot water system, we are very glad that we were able to assist you to ensure the remainder of your stay was satisfactory.

10/10 - 훌륭해요

Frances

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and quiet but about 25 minute walk into town
2022년 7월에 6박 숙박함
답변 제공: Manager 님, 2022년 7월 22일
Dear Francis, thank you so much for your great feedback and we are very pleased you have enjoyed your stay with us.

6/10 - 괜찮아요

Suzanne

단체 여행
좋아요: 객실의 편안함
Need a car
This hotel is not suitable for tourists unless you have a car. We did not. Although walking distance to town centre is 20 minutes, this is not suitable at night. Alice Springs Taxi service is not good and Uber is not at Alice Springs and so dining out at night was tricky.
2022년 6월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 28일
Good morning Suzanne, Thank you very much for your feedback. We are glad you enjoyed our facilities. During your stay, there was a conference in town that made arranging a taxi a bit more challenging than normally is and we are sorry that this caused inconveniences. The advantage of being 1.2 km out of the town centre is that our property is very quiet and secure. Again, thank you for the feedback and we wish you safe travels.

8/10 - 좋아요

Robyn

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The staff were really friendly and helpful. It was useful having the laundry facilities
2022년 6월에 6박 숙박함
답변 제공: Manager 님, 2022년 6월 28일
Good morning Robyn, Thank you so much for your lovely feedback and that you have enjoyed your stay with us. A big thank you for the compliments regarding our staff. Always very nice to hear. We wish you safe travels and hopefully till next time!

10/10 - 훌륭해요

Neill

좋아요: 청결 상태, 객실의 편안함
2022년 5월에 6박 숙박함
답변 제공: Lenie 님, 2022년 6월 1일
Dear Neill, thank you for your great review. We wish you safe travels.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

Val

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fact that it was an aprtment and we could cook our own meals
2022년 5월에 3박 숙박함
답변 제공: Lenie 님, 2022년 6월 1일
Dear Val, Thank you so much for this wonderful review. We hope to welcome you back on your next travels to the Red Centre

10/10 - 훌륭해요

Brian

2022년 4월에 1박 숙박함
답변 제공: Lenie 님, 2022년 6월 1일
Dear Brian, Thank you very much for top scoring our property. We are very glad you have enjoyed your stay with us.

10/10 - 훌륭해요

Rowan

좋아요: 숙박 시설 상태 및 시설
2021년 12월에 2박 숙박함

8/10 - 좋아요

Jeremy

2021년 11월에 4박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 객실의 편안함
Good accomodation in Alice Springs
Can be noisy. Sometimes i came back at the end of the work day and they were still cleaning the rooms. It would have been good to relax in your room without having the cleaners still trying to clean your room.
2021년 10월에 8박 숙박함
답변 제공: Lenie 님, 2021년 11월 23일
Good afternoon Mark, thank you for your feedback and well appreciated comments. We have taken it onboard and will see if we can make some changes to ensure inhouse guests apartments are cleaned first. We hope to welcome you back on your next travels..

8/10 - 좋아요

Phillip 님, Charters Towers

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good rooms, central location
2021년 10월에 2박 숙박함
답변 제공: Lenie 님, 2021년 11월 23일
Dear Phillip, thank you very much for your great feedback. It is much appreciated and we are glad you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 10월에 3박 숙박함
답변 제공: Lenie 님, 2021년 11월 23일
Dear Anonymous, Thank you for your great score and feedback of your stay with us. We wish you safe travels and hopefully till a next time.

10/10 - 훌륭해요

Leonard

좋아요: 청결 상태, 객실의 편안함
Thank you for a pleasant stay.
Staff were excelent Annie on reception when we arrived could not do enough for us and changed our room downstairs as I am having treatment and not that good walking.The next day the Reception made sure I had my own parking space for the rest of our stay . The Hotel was clean although a little out dated but in good condition .
2021년 9월에 3박 숙박함
답변 제공: Lenie 님, 2021년 11월 23일
Dear Leonard, Thank you for this exceptional feedback and it is always wonderful to have our team highlighted for their great work. We wish you safe travels and hopefully till a next time.

8/10 - 좋아요

Robyn

좋아요: 청결 상태, 객실의 편안함
2021년 9월에 3박 숙박함

8/10 - 좋아요

Andrea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Annie, at reception made our stay a breeze. She was exceptionally helpful and always happy. What a super ambassador for the Quest brand.
2021년 8월에 2박 숙박함
답변 제공: Lenie 님, 2021년 9월 8일
Dear Andrea, We very much appreciate your comments regarding your stay at the Quest Serviced Apartments Alice Springs. It is always a pleasure to receive great feedback and we will share your kind comments with our team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Your QAS Team

8/10 - 좋아요

Bruce

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff we dealt with were all pleasant, helpfully and competent. There were a couple of minor maintenance problems but were soon addressed. Parking was an issue at times because they allowed parking at night that blocked exit in the morning. They did not use the overflow parking available next door.
2021년 8월에 5박 숙박함
답변 제공: Lenie 님, 2021년 8월 26일
Dear Bruce, Thank you very much for writing your very kind review, we are very happy to read that you enjoyed your stay with us. We look forward welcoming you back to our, or any other Quest's, property in the future. Kindest regards, Your QAS Team

4/10 - 별로예요

Kerri

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is marketed as a 'Luxury' property and I would like to know what part is the luxury. The foyer is really lovely, but that is it. The room was dark and musty, carpet in room and hallway in need of a good clean. The bed was held up by 3 novels on one of the legs and had collapsed in the middle. The bathroom was in need of an upgrade, you couldn't adjust the height of the shower head and when you tried the pipes inside the wall moved. The drain must be blocked as there was a smell and the water was slow to drain away in the shower. There is not enough parking for all the guests, so they had an overflow area, but once the car is locked in you cannot gain access until 7am the next morning, so we found we didn't go out at night as we did not want to miss out on a car park. We could hear noise from other rooms. We stayed here for the last nights of our stay in NT thinking we were paying extra for some luxury, this is definately not what we got, very disappointing. Not sure how they got all the other positive reviews, we would not stay again and would not recommend.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Lenie 님, 2021년 8월 3일
DearAnonymous, Thank you very much for writing your lovely review, we are very happy to read that you enjoyed your stay with us. We look forward welcoming you back to our, or any other Quest's, property in the future. Kindest regards, Your QAS Team

6/10 - 괜찮아요

Kim

2021년 7월에 5박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함
답변 제공: Lenie 님, 2021년 8월 3일
Dear guest, Thank you very much for writing your wonderful review, we are very happy to read that you enjoyed your stay with us. We look forward welcoming you back to our property in the future. Kindest regards, Your QAS Team