โvery clean and quiet hotel. Oberlin conservatory is very close, only 2 minutes by walking. But there are no places for mart and grocery store near hotel. โ
โThe staff was very pleasant and genuine. I used to work at a hotel front desk and I know how difficult it can be at times if reservations come in through a 3rd party. The lady who checked me in was new and so pleasant and so friendly to my dog. The housekeeping and breakfast staff were pleasant and always said hello or good morning. The checkout lady was very cheerful and genuine. I will stay here again!โ
โExcellent. I wanted to lodge more if I had more time and money:) Room was clean and bathroom was very neat. Facilities seemed quite new, and breakfast was good. It was a little apart from cleveland, but not too far. I would book this hotel again if I get chance to visit cleveland again.โ
โRoom was very good. The hot water could have been a little hotter.
For an older hotel it was well maintained.
Destiny, at the front desk, was very good. โ
"It is not a brand new hotel. However considering price it is definitely acceptable. Most of all, a staff from Brisbane, Australia was really friendly and kind. He allowed us to have some meals for breakfast even in the evening. He provided water bottles as well. It was touching in the very cold winter night. "
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
