โvery clean and quiet hotel. Oberlin conservatory is very close, only 2 minutes by walking. But there are no places for mart and grocery store near hotel. โ
โThe luggage racks carts wheels are horrible! We had a lot of luggage for our month long trip. Manuering these carts was very difficult. I let management know. He offered to assist me, very helpful. He said he has advised owner/management. Otherwise, beautiful facility. Area seems to be depressed. Closed Mall next door.โ
โThe staff was very friendly, the building was clean and quiet. Our room was comfortable and clean.
We mentioned a couple of minor maintenance items at check-out and the desk attendant said they would have them fixed immediately.
We would definitely stay here again. โ
โExcellent. I wanted to lodge more if I had more time and money:) Room was clean and bathroom was very neat. Facilities seemed quite new, and breakfast was good. It was a little apart from cleveland, but not too far. I would book this hotel again if I get chance to visit cleveland again.โ
โIt is not a brand new hotel. However considering price it is definitely acceptable. Most of all, a staff from Brisbane, Australia was really friendly and kind. He allowed us to have some meals for breakfast even in the evening. He provided water bottles as well. It was touching in the very cold winter night. โ
"It is not a brand new hotel. However considering price it is definitely acceptable. Most of all, a staff from Brisbane, Australia was really friendly and kind. He allowed us to have some meals for breakfast even in the evening. He provided water bottles as well. It was touching in the very cold winter night. "
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
