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"The halls were stark white, no art or anything. The lobby smelled like a sewer for the entire time we were there. Our phone did not work and could not call the valet."

"Staff is wonderful which compensates for the lack of amenities! You have to park in a garage and haul your luggage to your room, down ramps and stairs! There was no hot water for showers, luke warm water only. The air conditioner did not go below 70 in the room. "

"We were stopping on the way from Iowa to Virginia. The hotel appears to be under renovations. Paint splatters on the carpet, needed a good vacuum. Room was clean, shower leaked. Thunder storm overnight and the windows allowed the wind to come in so the blinds beat against the wall. Breakfast was good and had a good variety "

"Big room! Easy check in"

"As expected. Very nice"

"Needs updated. Smells but beds are clean and comfortable "

"Room was clean and staff was exceptional."

"The property was well kept. Staff was friendly "

"We always love staying at castaway Bay. A few disappointments this time. It seems they opened and closed a lot of the slides. We went to get ice cream on Saturday night and they were out of almost every topping. They said they were out of sprinkles but I saw a box there on the counter. I think they just didn't want to open the new box because it was the end of the evening. There's not a lot of other options so they should cater until the end of the day. "