오크우드 빌리지 호텔 검색: 지금 예약 가능한 인기 숙소

“친절한 직원과 깨끗한 객실이 맘에 들었습니다. 아침을 선택하면 1층 식당에서 드실 수 있습니다. 로케이션도 경기장 앞이어서 농구나 야구 경기를 본다면 최고의 위치입니다.”

“Property is fine on every aspect, but the guest rooms must’ve get updated with new phone charges still have the old USB outlet”

“It was very hard to get in touch with staff at the hotel to address concerns.”

“Arrived late to check in. After unpacking it was discovered that the air conditioning didn’t work in the room.”

“주차는 쉬웠고 직원들도 아주친절했습니다. 객실 은 넓고 청결했으나... 욕조사용하는데 불편했습니다. 물을 빼기 위해서 발가락으로 뚜껑을 계속 열고 있어야 했거든요”

“When we arrived to our room we pulled the cover down and the sheets were covered in black curly hairs. Proceeded to go to front desk (10pm) and was told the maid went home so the best they could do was give me clean sheets so I could change the bed myself. Did not offer to come and change and there was two people at the desk. Horrible customer service. Will not ever return.”

“직원이 매우 친절함. 이틀에 한 번 방 청소함. 이층 건물임.”

“The room was clean, but the let out couch was dated and looked dusty. The staff at front desk, dining area(Sundays Staff), and the staff cleaning the rooms were friendly, however, the staff who freshened up room 416 Saturday July 11th did not do good of tidying it up. She put fresh towels in and half-way made the two beds no vaccum, and no sweeping. Breakfast was normal nothing that stands out, parking was great. On Saturday the pool area did not have any towels but when I let the front desk...

“Nice decor. Bed too big for the room. No decent table. Helpful staff. Easy parking and close to everything!”

“Room is ok, old and needed some upgrade. The tub has stains and lights were very dim. The conditioner and body wash are empty. The hotel room door is difficult to open, we had to push and pull it hard to open. Pool is very hazy and dirty, also they don’t have any shower in the pool area. We also had a hard time going in and out of their parking garage. It doesn’t open automatically even if you register your car with the front desk. You have to call them so they can open it for you. The lady at...

“In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive. Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. ”

“Only good aspect was central location for my travels in Cleveland area. Had to sign a bunch of papers upon check-in promising to not misuse breakfast, pool, quite hours, etc. and issued required wrist band. Room had 2 light bulbs out and the hanging rack in closet was loose from wall. Cabinet in bath not painted. No tub drain cover. Entrance door was always open (poor security). When I reported these maintenance requests, I was told they might get to them sometime next week. The temperature...

“The parking was a real problem, explanation at the time of booking was minimal at best. I couldn’t even get to the valet because of some concert event. I packed in the lot next door to the hotel which said $10.00 overnight and turned out to be $50 for 5 hours, then had to retrieve my car out by midnight and valet it it with the hotel to get charged another $57. I will never stay there again it was a horrible experience Tom”