클리블랜드하이츠 호텔 검색: 지금 예약 가능한 인기 숙소

“It is quick and easy to get to the airport! Clean and comfortable.”

“Honest and respectful staff, so nice to have a comfortable & convenient stay' Thank you so much'”

“Stayed a couple nights. No issues”

“Checked in late Friday night towels where dirty sheet was dirty. Called front desk all they said we would need to wait for the morning. Next day nothing not even housekeeping came to clean or replace towels . Went to the front desk and complained they said they would come the next day to clean and change towels the whole time nothing was done. Luckily I had a towel in my car. Staff just kept blaming each other”

“Room was clean except for a huge stain on the bedsheet. The sheet was clean, but the stain was disturbing. Staff, especially in the morning were excellent. My husband and I flew in on a Wednesday night, and the shuttle picked the rest of my family up in the morning and brought them to the hotel. I would definitely stay here again if the stained sheet gets addressed.”

“It’s ok”

“The room was clean, linens and towels very clean. The air conditioner worked beautifully.”

“It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit.”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“Staff can be so rude ”

“Good”

“Very good”

“Very good”

“Las personas de la recepción no tienen buena comunicación”

“Very good ”

“The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible. Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility. Seriously.”

“방이 크고 넓고 깔끔하고 아침 조식도 잘 나와 비즈니스로 출장 오시는 분들께 강추합니다.”