โOur stay at the Drury Inn was excellent! The manager Charles went above and beyond to accommodate us and we truly appreciated him! Will be back to the Drury Inn again if we return to the Cleveland area. โ
โThis is the nicest facility we have stayed at, itโs beautiful, we were moved to a ground floor suite ,since my family member had difficulty walking, Emily was fantastic!
I was so excited to be able to sit on the back porch of the room, we had ducks visit and at least 6 black and grey squirrels. I cannot tell you in enough words how fantastic this place is! If there was a 10 star rating this wonderful resort would receive it. Dan the Maintenance manager was so kind. The interior was spectacular...
โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โHad a comfy room with King bed and sofa. Like the walk in shower and small balcony. Many restaurants nearby and easy access to highway. Easy check in. โ
โIt was perfect for our one night stay. We were there for a concert. Main bed was very comfortable . Place was clean. Didnโt use kitchen/other amenities. About a 2 mile walk from Huntington Bank Field for reference.
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