โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โThe weekend I got married, I decided to stay here. I picked a larger suite because I knew I'd have a lot of family & friends stopping though. My bed was comfortable, the sink area had great lighting, the shower heated quickly. I had family from 6 states & they were satisfied. The location is great, right off the freeway, lots of restaurants & stores in the area. Also it was 5 minutes away from the reception. The breakfast was delicious. They have an additional room by the dinning area that I...
โUsing the Hilton app, I was able to check-in online and skip the front desk on a very busy afternoon. My room was just as expected - very clean with expected amenities and a beautiful view of Lake Erie. Room service options were very limited but there were lots of options within walking distance or through a delivery service. Would stay here again. โ
"In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. "
