โThis hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced.
On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...
โIn General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. โ
โThe room was very cozy and comfortable. I liked the neighborhood. There are stores and restaurants within walking distance and the area feels relatively safe. It's in a historic residential neighborhood.โ
โI love how it's close to everything. We were here for a concert at the rocket center and it was basically around the corner.* walking distance* Staff aโ
โI was very pleased with the professionalism and level of service. Very sweet staff from start to finish. They made you feel very welcome. Highly recommended. โ
โThe location was convenient to many of the attractions of Cleveland. Walking distance to the Rock & Roll Hall of Fame and to the Cleveland Guardians stadium. The arcade is beautiful! โ
"In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive.
Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. "
