클리블랜드 클리블랜드 주립대학교 근처 호텔 & 숙소 추천

“We liked the room overall. The bed was very comfortable and the shower was great. We had an excellent breakfast in the Clubroom on our last morning. The location downtown was very convenient- close to attractions and restaurants. We were at the hotel for two nights and the reservation included daily room service. That didn’t happen. We were out of the room all day and never received fresh towels or trash pickup. We also weren’t happy with the lighting in the vanity area. It was extremely dim...

“Clean, easy check in, nice staff. Only downside, be ready for a hike if you're room(s) are not close.”

“Staff was amazing!”

“크고 좋았습니다.”

“The room was excellent especially appreciate the lady that took care of my room”

“Love staying here. ”

“Excellent ”

“Parking is easy. Breakfast was mix of cold and hot.”

“Good service, & good breakfast. ”

“Yes!”

“The water in the shower/bathtub drained very slowly. Although the room had been cleaned, the soap in the shower area was missing. There was no conditioner, so I had to go down to the front desk to get some. Since there was only one person at the reception, I had to wait a very long time whenever someone else was ahead of me or staff is on the phon. Even when calling the reception from my room, it was difficult to get through because there was only one staff member on duty.”

“In General, it was nice place to stay. Staff in front desk is absolutely kind and supportive. Payment system is THE problem. It made a payment twice everyday automatically and hotel staff has nothing to fix during the weekend. ”

“This hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced. On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...

“방에 물한병없었던 점 아쉬움.”