Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Rahat Palace Hotel?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on Aug 29, 2025 start from ₩181,751, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rahat Palace Hotel?

Self parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mi (2 km).

Rahat Palace Hotel Reviews, Deals & Photos 2025

8/10 Good

Victor

Aug 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Worth its price

Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.

Stayed 4 nights in May 2025

6/10 Okay

Alvaro

Feb 7, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.

Stayed 3 nights in Feb 2025

4/10 Poor

Dinara

Jun 3, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Bad service

Stayed 1 night in Jun 2025

10/10 Excellent

Brannen

Dec 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location in the city, and a lovely place to stay at.

10/10 Excellent

Elizabeth

Oct 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately

Stayed 3 nights in Oct 2024

8/10 Good

Ehab

Nov 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

overall is good, but little bit old standards, the breakfast Not varied

Stayed 1 night in Nov 2024

10/10 Excellent

Syuzanna

Feb 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was really helpful and very nice!

Stayed 1 night in Feb 2024

10/10 Excellent

Luca

Oct 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.

Stayed 4 nights in Oct 2024

8/10 Good

Taizu

Oct 27, 2024

Liked: Cleanliness, property conditions & facilities

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.

Stayed 1 night in Oct 2024

10/10 Excellent

Dilshod

Jun 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good view to mountains

Stayed 2 nights in May 2023

10/10 Excellent

Joahna

Jul 10, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

English speaking staff.

Stayed 3 nights in Jul 2022

8/10 Good

Ri

Jul 7, 2024

Liked: Cleanliness, staff & service, amenities

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.

Stayed 2 nights in Jul 2024

8/10 Good

Oleg

Sep 4, 2022

Liked: Cleanliness, staff & service, amenities

The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.

Stayed 2 nights in Aug 2022

8/10 Good

Frank

Oct 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.

Stayed 5 nights in Oct 2022

2/10 Terrible

Mohammad

May 29, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

awful

Stayed 3 nights in May 2023

10/10 Excellent

GUILLAUME

May 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.

Stayed 8 nights in Apr 2023

8/10 Good

Leon

Oct 20, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You didn't include the breackfast, which was unpleasant surprise for me.

Stayed 11 nights in Oct 2022

6/10 Okay

Lukasz

Mar 4, 2023

Disliked: Property conditions & facilities, room comfort

Simple and honest

Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options

Stayed 4 nights in Feb 2023

4/10 Poor

Valentina

Jun 25, 2023

Disliked: Staff & service, property conditions & facilities

I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.

Stayed 5 nights in Jun 2023

8/10 Good

Daniya

Sep 23, 2022

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Dated carpets emitting unfresh smell

Stayed 5 nights in Sep 2022

2/10 Terrible

Denise

Sep 28, 2022

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.

Stayed 6 nights in Sep 2022

2/10 Terrible

Uta

Jun 5, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Staff was extremely unfriendly. They were unable and unwilling to help with anything, most didn't speak a word of English. The pool - for which we chose this hotel - was not available during the whole 6 days of our stay without any excuses/ alternatives, due to maintenance. The carpet in the room was dirty and torn in multiple places. The room wasn't cleaned/vacuumed during the whole stay (6 days), despite it being a dedicated room for allergic people. The toilet paper was not filled up, we had to get some ourselved for the restaurant toilets. We booked a roome for three and had only ONE bed cover.

Stayed 6 nights in May 2023

2/10 Terrible

Suvrat

May 18, 2023

Liked: Cleanliness

Disliked: Staff & service, room comfort

Very disappointing

I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing

Stayed 1 night in May 2023

10/10 Excellent

Bekhzod

Jun 17, 2025

Stayed 1 night in Jun 2025

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Rahat Palace Hotel

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