Dear Mr. Charm Good Nanum, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Jonghui, Allow me to thank you for choosing the Rixos Almaty Hotel during your recent stay in Almaty. Please allow me to extend my sincere apologies for the inconvenience you had to face on your stay, caused by quality of service. We will once again conduct trainings for the staff on all your comments. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel . Kind regards, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear I, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Sangho, Allow me to thank you for choosing the Rixos Almaty Hotel during your recent stay in Almaty. Please allow me to extend my sincere apologies for the inconvenience you had to face on your stay, caused by quality of service. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel. Kind regards, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Joonhwa, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida yedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Kwang Min, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr.Keunhyoung, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Guest, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Guest, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

답장 감사드립니다. 손님께서 우리 호텔에서 좋은 시간을 보내셨다니 저희가 매우기쁩니다. 호텔 조식에 대하여 좋은말씀 감사드립니다. 더 많은 종류의 음식과 질의 개선에 앞으로 노력하겠습니다. 렉소스 알마티 호텔을 방문해 주셔서 다시한번 감사드리며 또 뵐수있으면 좋겠습니다.

Dear Guest, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Eric,Thank you so much for your wonderful review of our hotel! We are thrilled to hear that you had a pleasent experience and appreciate you taking the time to share your thoughts with others. Your feedback is invaluable to us, and we look forward to welcoming you back in the future!Sincerely,Guest relations managerLebedeva Marina

Dear Mr. Vincenzo,thanks so much for the highest rating received and leaving such nice comments. We appreciate you choosing the Rixos Almaty and we are happy that you loved offered facilities.It was a pleasure hosting you and we look forward to welcoming you back again.Kind regards,Guest Relations Manager

Dear Mr. Harry,Thank you for being our guest and for taking the time to share your feedback. We appreciate your comments, as they allow us to progress our service. We are sad that you got poisoning and we wish you good health. All the food in our hotel is checked every day, sausages and chicken are served in a special dish that constantly maintains hot temperatureWe hope to have a chance one day in the future to change your impression of the hotel to a more positive one. Best Regards, Guest Relations Manager

Dear Yang, We would like to express our gratitude for your choice Rixos Almaty Hotel. Thanks so much for the highest rating. As Rixos Almaty Family, we definitely look forward to welcoming you again. Kind regards, Guest Relations Manager

Dear Mr. Anthony, We would like to express our gratitude for your choice of Rixos Almaty Hotel. Reviews about our hotel are very important and help us continuously improve the quality of our service. We would like to remind you that we will always be pleased to welcome you in Rixos Almaty again Best Regards, Guest Relations Manager

Dear Mr. Vincenzo, We would like to express our gratitude for your choice Rixos Almaty Hotel. Thanks so much for the highest rating. As Rixos Almaty Family, we definitely looking forward to welcome you again. Kind regards, Guest Relations Manager

Dear RITCHIE,Thank you for being our guest and for taking the time to share your feedback. We appreciate your comments, as they allow us to progress our service.  We are sad to realize that the holiday experience overall did not meet your expectations in full. I have sent your comments to necessary departments. We hope to have a chance one day in the future to change your impression of the hotel to a more positive one. Best Regards, Guest Relations Manager

Dear guest, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. We hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Kuralay Ongarova General Director Rixos Almaty Hotel

Dear daisuke, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Kuralay Ongarova General Director Rixos Almaty Hotel

Dear Ms.Nataliya, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Yours sincerely, Kuralay Ongarova General Director Rixos Almaty Hotel

Dear Mr.Bashir, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Kuralay Ongarova General Director Rixos Almaty Hotel

Dear Mr. Neelesh, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Patrick, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations Manager Rixos Almaty Hotel

Dear Mr. Lance, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Aida YedilovaGuest Relations Manager Rixos Almaty Hotel

Dear Guest, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Aida Yedilova Guest Relations Manager Rixos Almaty Hotel

Dear Mr.Andrew, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations Manager Rixos Almaty Hotel

Dear Mr.Peter, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations Manager Rixos Almaty Hotel

Dear Mr.Mehmet Oguz, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations Manager Rixos Almaty Hotel

Dear Mr.Richard, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida Yedilova Guest Relations Manager Rixos Almaty Hotel

Dear Mr. Bilal, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback.Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr.Diyar, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Rhys, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Ms.Asel, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Zhanat, Allow me to thank you for choosing the Rixos Almaty Hotel during your recent stay in Almaty. Please allow me to extend my sincere apologies for the inconvenience you had to face on your stay, caused by quality of service. We will once again conduct trainings for the staff on all your comments. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel. Kind regards, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Kemal, Allow me to thank you for choosing the Rixos Almaty Hotel during your recent stay in Almaty. Please allow me to extend my sincere apologies for the inconvenience you had to face on your stay, caused by quality of service. We will once again conduct trainings for the staff on all your comments. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel . Kind regards, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Arman, Thank you for taking the time to complete a survey following your recent stay at Rixos Almaty Hotel. At Rixos Almaty Hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion, please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Rixos Almaty Hotel in the near future. Yours sincerely, Aida Yedilova Guest Relations ManagerRixos Almaty Hotel

Dear Mr.Sisavanh, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr.Fatih Mehmet, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr. Saied Sokhail, Allow me to thank you for choosing the Rixos Almaty Hotel during your recent stay in Almaty. Please allow me to extend my sincere apologies for the inconvenience you had to face on your stay, caused by quality of service. We will once again conduct trainings for the staff on all your comments. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel . Kind regards, Aida yedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr.Serkan, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive ratings. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Mr.Rayan, Thank you for taking the time to share with us about your amazing experience at the Rixos Almaty Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Rixos Almaty Hotel in the near future. Sincerely, Aida YedilovaGuest Relations ManagerRixos Almaty Hotel

Dear Guest, Thank you very much for such a wonderful feedback! It greatly motivates us when our guest are positive and happy with the hotel service. Your comfort and well-being is our priority number one. Looking forward to welcoming you back in the nearest future in Rixos Almaty Hotel . Kind regards, Kuralay Ongarova General Director Rixos Almaty Hotel

Dear Guest, Warm greeting from Rixos Almaty! Thank you for choosing our hotel for your stay and sharing your experience with us and other travelers. We are happy to know that you enjoyed central location. We are looking forward to welcome you whenever your travels bring you back to Almaty! Best Regards,

Dear Guest, Warm greeting from Rixos Almaty! Thank you for choosing us for your stay in our city. We are glad that you enjoy your short visit in our hotel. Hope to welcome you ones again in nearest future, Best regards,