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Shera Park

3.5 star property
Travelers find tranquility in the sauna at Shera Park and rejuvenate with massage treatments, while appreciating convenient amenities like the airport shuttle

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Located in Medeu District, Shera Park provides a peaceful escape where guests can relax in the sauna or steam room and book a deep-tissue massage. The property offers two indoor pools, free breakfast buffet, WiFi connectivity, and time-saving express check-in service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Late check-in fee: 100-percent of room rate for check-in between 4:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 4000.0 per day

Property payment types

Important information

Optional extras

  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee: 100-percent of room rate for check-in between 4:00 PM and midnight
  • Rollaway bed fee: KZT 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Frequently asked questions

Does Shera Park have a pool?

Yes, this property has 2 Indoor pools.

Is Shera Park pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shera Park?

Check-in start time: 2:00 PM; Check-in end time: midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available from 4:00 PM– midnight for a fee of 100%.

What time is check-out at Shera Park?

Check-out is at noon.

Does Shera Park provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Shera Park located?

Located in Medeu District, this hotel is within 1 mi (2 km) of Dostyk Plaza, National Museum of Kazakhstan, and Presidential Palace. Central State Museum and Republic Square are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.8

Cleanliness

8.0

Location

7.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

8/10 Good

Darkhan

Liked: Cleanliness, property conditions & facilities, room comfort
Хорошая локация, по этой причине и выбрал этот отель. Отель не новый, но чистоту стараются сохранять. Также возле отеля есть парковка для самокатов в аренду, очень удобно, когда позволяет погода.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent for the price range. Breakfast was was great and the room was clean. The staff was very helpful. We had a problem with check-in. I don't know if this was Expedia's or the hotels problem, but either way, they allowed bus to stay the first night anyway untill things got worked out.
Stayed 4 nights in Jul 2020
Verified

10/10 Excellent

HassanAlgadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel ! Price is reasonable and staff are very kind and polite
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

junghun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았는데.. 예약번호 확인이 제대로 되지않아.. 체크인이 빨리되지않음
Stayed 1 night in Dec 2019
Verified

8/10 Good

Vladimir

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Отель является "дочкой" расположенного неподалеку более дорогого отеля Шера Парк Инн. То же белье, туалетные принадлежности, да и завтрак повидимому просто доставляется из этого расположенного по соседству отеля. Завтрак однообразный (каждый день одно и то же), выбор поменьше, чем в старшем отеле и, что огорчило, "горячие" блюда были отнюдь не горячими, что не удивительно. Огорчила недостоверная реклама - в частности, бассейна в отеле нет, как и сауны. Предложили ходить в соседний отель, но бассейн в отеле и бассейн в другом отеле - это не одно и то же. Персонал старательный и вежливый, но неопытный. В частности, при отъезде с меня пытались взять деньги за лишний день (посчитали и день заезда, и день отъезда). Помогло то, что у меня была распечатка бронирования, в которой была написана дата отъезда, и констатировалось, что все оплачено на сайте. Номер убирали не всегда. Странная планировка номера - умывальник в комнате, туалет и душ за дверцей из матового стекла. Для одного не напрягает, но не уверен, что понравится парам. Но в целом, учитывая стоимость бронирования, неплохо. Достаточно комфортно за уплаченные деньги, но не стоит вводить гостей в заблуждение по поводу предоставляемых услуг..
Stayed 5 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020