알파레타, 애틀랜타의 가족 여행 호텔

“I checked in, went to the room and used the bathroom. The problem was the water was shut off to the hotel as they were working on the boiler. This would have been useful information for the receptionist to provide while I was checking in.”

“We arrived and had to wait 20 mins for someone to come to front desk. Then we were informed there water boiler broke and there was no hot water. We asked if we could please get a refund and we would go somewhere else. Was advised manager wouldnt be in til tye morning and we would have to wait to get refund then. We left and found another hotel. Still no call from manager for our refund”

“Wonderful hotel”

“My stay at this hotel was extremely disappointing and unacceptable. On my first night, I discovered blood stains on the bed sheets. When I reported the issue to the front desk, I was told there were no other rooms available. As a result, I had to change the sheets myself. While doing so, I found additional blood stains on the pillows, which was even more disturbing. At that point, I removed all the bedding, threw it on the floor, took photographs, and brought the issue to the attention of the...

“Please disregard other low review, it was for a different hotel on a trip a couple of weeks later.”

“I had a great day. Everything was comfortable and clean. The staff was amazing. The air-conditioning made a noise went on, which was annoying but other than that, I had no issues on the showerhead broke, but the property didn’t make a big deal so I didn’t either and I’m sure they fixed it other than that I’d stay again. I actually tried to stay again, but it was booked.”

“This is my third time staying at Hilton Alpharetta, and this visit was especially delightful. Tricia at the concierge remembered me, even though it had been 9 months since my last stay. Her warm and genuine greeting was so meaningful, and it reassured me that I’ll continue to return and recommend this place to others. Additionally, the staff member in the lounge on the 8th floor (I didn’t catch her name) was incredibly kind and greeted me warmly every time. Honestly, they both deserve a raise!...