알팬, 캘리포니아의 가족 여행 호텔

“Beautiful place, but had a problem that warranted a full refund. I was only given 35% discount for a problem that 100% their fault. We left a day early ( it was our anniversary, the reason we went) and weren’t given a refund for big problem with our accommodations. No one wants to leave a celebration weekend without a good reason. Was so disappointed in their lack of reimbursement for a problem that wasn’t at all our fault. They did apologize but still should have taken total responsibility. ”

“Clean quiet rooms good price ”

“Beautiful hotel, great staff and service. ”

“Always a pleasure staying here. Recommended to my mom and she was very pleased with the cleaned room, peaceful location, and helpfulness of the staff.”

“I didn't use the laundry facility. I didn't feel safe. Not only is this property a hotel, but it's an extended stay facility, which is fine but I wish I had know before booking. I booked 2 rooms, 159 & 161. Room 161 was not ready for occupancy at 3, it was after 4 that I finally got into my room,and it had a strong order of vinegar. Room 159, had some serious problems. The toilet backed up 2 times and had to be unclogged. The sink in the bathroom was very unstable, loose and I felt it...