로비 라운지
예약 가능 여부 확인

제라슈 호텔 여행 후기

4 out of 5
제라슈 호텔
Queen Rania Street, Amman, Amman Governorate

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 29개 이용 후기 중 13개" "
평점 8 - 좋아요. 29개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 6개" "
평점 4 - 별로예요. 29개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 0개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

심연 님, Seoul

좋아요: 청결 상태, 객실의 편안함
자마우드니에 보아베라이시에가 보이는 위치.
객실 훌륭한데, 시설물 허술함. 예를 들면 세면대 마개고장. 변기물내림 버튼 고장 등. 아침식사 담백하나 선택사항 많지 않음. 직원들 매우 친절하나 익스피디아를 통해 예약한 사항에 대해 잘 알지 못해 곤욕을 치름.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

Berta

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Aymen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

6/10 - 괜찮아요

Kristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At the buffet dinners, one needed to purchase all beverages (Muslim country, no alcohol). I am referring to water, juice, coffee or tea.
2022년 9월에 2박 숙박함

8/10 - 좋아요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Good location & surrounded by a lot of services & fast food restaurants
2022년 6월에 2박 숙박함
답변 제공: Noor 님, 2022년 8월 13일
we're happy to hear that, and we will be missed to host you many time ahead

6/10 - 괜찮아요

ATA

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
3 stars at least.
People were very nice and friendly and helpful, but the bathroom was disappointing: broken soap holder; poorly cleaned shower, problems with the water in the sink.people were smoking in the rooms and the hall stank. Definitely not a 4 star hotel
2021년 10월에 5박 숙박함

8/10 - 좋아요

KHALED E M A

2021년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area too much construction and traffic but at all the staff and reception very smart
2019년 8월에 3박 숙박함
답변 제공: Abdullah Al Fahoum 님, 2019년 8월 10일
It was a pleasure for us to honor your stay at Gerasa Hotel. we really appreciate you taking the time to share your feedback and being so open with us. We’re glad you enjoyed your stay with us and We look forward to welcoming you again soon! Best Wishes,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing was there was no flannels to wash my body with
2019년 7월에 3박 숙박함
답변 제공: Abdullah Al Fahoum 님, 2019년 8월 1일
Hello, It was a pleasure for us to honor your stay at Gerasa Hotel. we really appreciate you taking the time to share your feedback and being so open with us. We’re glad you enjoyed your stay with us and We look forward to welcoming you again soon! Best Wishes,

8/10 - 좋아요

Manickaraj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Good
2019년 6월에 5박 숙박함
답변 제공: Abdullah Al Fahoum 님, 2019년 7월 31일
Dear Manickaraj, It's always a pleasure seeing you and welcoming you at our hotel. Thanks so much for your positive feedback and good vibes. We're happy that you’ve enjoyed your stay with us, and we're looking forward to your next visit. Best Wishes,

10/10 - 훌륭해요

ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
had no problems with the service which was good.
my first trip to amman was excellent as was the stay at gerasa hotel.hotel was kept clean and tidy and I will be back in june,
2019년 4월에 7박 숙박함
답변 제공: Abdullah Al Fahoum 님, 2019년 5월 29일
Dear Mr. Ian, We would like to thank you for your review and for choosing Gerasa Hotel for your stay. Also, it's our pleasure to extend the best service we could to our guests and we hope to meet your expectations in your future visits. We look forward seeing you again at our hotel. Kind Regards,

8/10 - 좋아요

Devina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel for a short stay
The hotel is decent, the room was clean and comfortable. The breakfast spread was also good and the staff friendly and helpful. My only complaint is that smoking was permitted in common areas. I guess this is just a thing in Jordan which you have to live with. But as a person with asthma it wasn’t awesome. There were lots of fast food restaurants in the area but it’s not particularly close to central Amman.
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bonito y la recepción muy cálida. Todo de primer nivel
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Janette 님, West Sussex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A car to pick us up at the airport was booked with the hotel via email on 19/8/18. We have the confirmation email with us. No one was there and when we rang them they denied all knowledge. Nor did they apologise for the oversight. Thus we had to make our own way. Not a great start.
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

Luc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
International VS Islam
Bonjour petite anecdote, au restaurant j ai demandé un verre de vin, la réponse du maître d hôtel fut simple, pas messieur ! Ha lui si je c est un hôtel international mais soumis à l islam, il l’a répondu avec un grand sourire en disant : c est cela monsieur Donc pour ceux qui souhaitent un verre c est raté belle journée
2018년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location to get around from.
Hotel if great place to stay .staff are great very helpful and friendly. Loved my stay.
2018년 9월에 7박 숙박함

6/10 - 괜찮아요

Vanessa 님, NYC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable bed, hard pillows, music all through the night from a wedding-did not get a good night's rest. I wouldn't stay here again.
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Ammar 님, Ancona

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Buon hotel
Ho soggiornato in una una Junior Suit ma non era all’altezza di un hotel 4stelle Il bagno è molto scomodo, la camera è molto piccola
2018년 8월에 3박 숙박함

8/10 - 좋아요

Tawfiq 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel. For deluxe, the room is a little smaller
2018년 8월에 1박 숙박함

8/10 - 좋아요

Kari

좋아요: 청결 상태
별로예요: 직원 및 서비스
2018년 4월에 1박 숙박함

8/10 - 좋아요

Kari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: F.O 님, 2018년 5월 28일
Dear Valued Guest We thank you for staying with us and wish to welcome you again soon

8/10 - 좋아요

Ruben 님, Chicago, IL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel 4 1/2 stars!!!
Very good hotel, good service over alll friendly staff. The negative is that they host parties and some times it gets noice at night but beside that exelect place to stay in!!! Love it!!
2018년 3월에 7박 숙박함
답변 제공: F.O 님, 2018년 5월 28일
Dear Valued Guest we thank you for staying with us

10/10 - 훌륭해요

Chee Yang

좋아요: 직원 및 서비스, 객실의 편안함
Nice stay, friendly staff
My stay was good in general, although the shower clogged, but they sent maimtainence to fix that a few minutes after we reported the incident. The free valet parking service was really helpful.

10/10 - 훌륭해요

Anne 님, Amman Jordanien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk personal, vänliga och mycket hjälpsamma.
2017년 12월에 7박 숙박함

10/10 - 훌륭해요

Zach 님, Dallas, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel & Staff
After a small miscommunication with our first room the staff at Gerasa hotel corrected the issue and were awesome. Hotel: The hotel is very nice and very clean! It's a popular venue for weddings on Friday nights. We arrived on a Friday night and the wedding music downstairs was bumping! Other than that night the hotel was quiet. The location is approximately 10-15 mins from downtown Amman. So out of walking distance but not too far. My wife and I liked the location as it's across from a university and has some local shops just next door. For bottled water I wouldn't recommend the cake shop next door. Walk down a few hundred feet to a local tea shop and buy it there. The tea shop also has good tea! Definitely recommend the morning breakfast. Omelettes and pastries were delicious. The Greek salad from the room service menu is awesome! Fresh cut vegetables and fresh feta were perfect! Staff: Everyone we interacted with was amazing. They were very helpful and genuinely nice people. I would recommend this hotel based on the staff alone. Tip: The size of the regular room will be small for most Americans, especially those who haven't travelled often. Go ahead and upgrade to the larger room for a bit more space, you won't regret it. Also, the hotel pillows are very fluffy. If you like fluffy pillows you'll be in heaven, if you like flat pillows bring your own.
2017년 11월에 7박 숙박함

10/10 - 훌륭해요

nasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
إشي مرتب كتير زاكي الفندق
إشي مرتب كتير زاكي الفندق
2017년 10월에 1박 숙박함

10/10 - 훌륭해요

mustafa 님, UAE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ao perfect
I've stayed for a total of 8 nights. The hotel was so perfect and i would like to thank mr. ihab from the reception for his amazing and so proffessional customer service. The only concerns i have is tge room's condition that you cant control the room temprature and all the time you feel some humidity in the room. For a couple of nights we felt that the towels are not clean. And also the pool is so small and is in a bad corner. But i will sure stay here again when i come back to amman as the location and staff are so perfect.
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

mohammad 님, uae abu dhabi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WOOOOOOW
Very nice hotel and very clean Nice place, big parking available there, restaurant and shopping area, The breakfast was fantastic Very polite staff
2017년 9월에 3박 숙박함