โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โThe room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.โ
โA hidden gem right in the middle of London. Highly recommend this unique boutique hotel. The staff are incredible and the rooms are beautifully furnished and offer a quiet nights rest. โ
โI will be coming back here when I'm in London. I am more than satisfied with the experience!
1. Compared to many 5 star hotels I have been to in Europe, the ambiance of this hotel is so comforting and serene in terms of background music, lighting, and the scent that the hotel uses! I often have to travel for long periods and it is very disturbing when you have strong fragrance all over the place, especially in the room. But here, you will feel super calm as if you are in a luxury spa.
2. The...
โI loved this hotel so much, with its perfect location and clean condition. But for amenities, there is no complementary water and toothbrush. Overally I will definitely visit here again. โ
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
