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Mercure Andorra

4.0 star property
Families find comfort at this upscale hotel near Pyrenees Andorra Shopping Centre with three restaurants serving local flavors and a relaxing indoor pool

Choose dates to view prices

Mercure Andorra, in the heart of Andorra, balances amenities for all. Kids love the playground; adults relax at the Spa. Unwind on the sun terrace and savor Spanish cuisine at three on-site restaurants. Practical touches: high-speed WiFi, laundry facilities, and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩181,686
₩196,973 total
includes taxes & fees
Jul 19 - Jul 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Multiple Beds

A hotel room with a large bed, wooden wardrobe, and a wall-mounted light.

Standard Room, Multiple Beds

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a mirror, and a lamp.

Superior Room, 1 Double Bed

7.8 out of 10
Good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a small table.

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Suite, 1 Double Bed

A hotel room with a dining table, chairs, a television, a bed with red bedding, and a painting on the wall.

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

A hotel room with a large bed, two bedside tables, a nightstand, a mirror, and a door.

Superior Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite, Multiple Beds

A hotel room with a double bed, two bedside lamps, a telephone, and a patterned carpet.

Executive Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

A hotel room with a large bed, red and white bedding, a nightstand with a lamp, a chair, and a window with sheer curtains.

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Andorra la Vella is home to Mercure Andorra. Placa del Poble and Pyrenees Andorra Shopping Centre are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Visit our Andorra la Vella travel guide
Map
Carrer de La Roda, 2, Andorra la Vella, AD500

What's nearby

  • A mountainous landscape with a modern building complex and a train track.
    Pyrenees Andorra Shopping Centre
    3 min walk - 0.3 km
  • A historic church with a bell tower, surrounded by lush greenery and a mountainous backdrop.
    Church of Saint Stephen
    6 min walk - 0.6 km
  • A stone building with a statue of a man and a woman.
    Casa de la Vall
    9 min walk - 0.8 km
  • Andorra Massage
    3 min walk - 0.3 km
  • Placa del Poble
    8 min walk - 0.7 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    43 min drive
  • Barcelona El Prat Airport (BCN)
    180 min drive

Restaurants

  • Plat'In
    5 min walk
  • Kram
    5 min walk
  • McDonald's
    4 min walk
  • Andorra döner kebab
    3 min walk
  • Coffee To Be Co.Be)
    4 min walk

About this property

Mercure Andorra

  • Upscale hotel near Pyrenees Andorra Shopping Centre
  • Located close to Placa del Poble and Casa de la Vall, Mercure Andorra provides a terrace, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Spanish cuisine. In-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
  • You'll also find perks like:
    • An indoor pool along with sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Luggage storage, a 24-hour front desk, and meeting rooms
    • An elevator, a vending machine, and a computer station
  • Room features
  • All 172 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and sound-insulated walls.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and deep soaking tubs
    • TVs with satellite channels
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (EUR 26 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 10 to 12 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • El Grill
  • El Jardi
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 10 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Mercure Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–1:30 PM.

How much does it cost to stay at Mercure Andorra?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Mercure Andorra on Jul 19, 2026 start from ₩181,686, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Andorra pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Mercure Andorra?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Andorra?

Check-out is at noon.

Where is Mercure Andorra located?

Situated in Andorra la Vella, this spa hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble, and Casa de la Vall. Vallnord Ski Area is 10.3 mi (16.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Andorra Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 132 out of 341 reviews
Rating 8 - Good. 145 out of 341 reviews
Rating 6 - Okay. 37 out of 341 reviews
Rating 4 - Poor. 19 out of 341 reviews
Rating 2 - Terrible. 8 out of 341 reviews

Reviews

Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, in a central location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Excellent hotel Breakfast Location Room Everything was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay here! The Hotel was immaculate, the room was perfect, the dinner (buffet) was over the top, and the location (central La Vella) was extremely convenient. Highly recommended!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WAI YIP

Liked: Cleanliness, staff & service, amenities
tidy clean location good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Andorra

The hotel is close to the historic centre and the staff are very friendly. There is also a lovely rooftop bar with beautiful views.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service
The hotel is good, but a little bit our of date - the chair is a bit old and not comfortable, the lack of sockets where you need it, the hair dryer cannot be used near the glass, etc. The location is perfect and the stuff friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pet friendly hotel
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

Lovely hotel, slightly old fashioned , helpfull staff, linked to Novatel next door, nice swimming pool and fitness centre,
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

A comfortable hotel in the middle of Andorra la Vella, right by the Paris Bridge. There's not much to do or see in Andorra unless you like shopping or skiing.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ricardo

Liked: Staff & service, amenities
Nice property…. Old fashioned but nice and clean
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Gerard

Liked: Cleanliness, staff & service
The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2025
Verified

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old style hotel, with a pool at roof top.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hoi Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax holiday

Nice services
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, great value, luxury hotel

This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Julian Andres

Liked: Room comfort
Disliked: Cleanliness

Very well located, misse an upgrade is necessary

A bit run-down with carpets that had not been vacuumed properly and we all ended up with allergies
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Martyn J

Liked: Cleanliness, room comfort
Disliked: Staff & service

Rude staff, ok hotel

I found the staff really rude. When I arrived I desperately needed to use the restroom but the guy at the counter wouldn’t tell me where it was until i snapped and said I would find it myself. The gentleman at the restaurant looked miserable and the cleaner knocked on around 09:30am knowing I was leaving that day to ask me when I would leave so she could clean the room! The room was dated but fine. The shower had one of those horrible curtains that sticks to you when it’s wet. I went up stairs to the wellbeing area and that looked lovely
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for hikers.

I was very satisfied with this hotel except for the old equipment. I was delighted that the reception staff told me "Thank you" in Japanese. Regarding the room, fridge, hair dryer and bath tub are inside the room. This hotel provides bottled water. I think it's a good service for hiking vistors. I hope the visitors enjoy the spa after the hiking. The pool itself is small, but there are dry sauna and mist sauna. When you use the pool, you ask the staff at the entrance of the spa room. They give you a towel and guide to the dressing room. If you want to use a coin locker, you have to bring a 2euro coin. Don't forget.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente buffet de desayuno
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para viajar en familia
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sylviane

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour de 4 nuits ! Bon que dire 🤔 L’hôtel est très bien faut-il encore qu’on ne vous place pas près des chaufferie à cause du bruit ! ♀️ Donc comme c’était le cas placé ch 215 😳 je suis redescendue ils me l’on changé 👍 si non la ville est superbe 🤔plein de magasins, restaurants…💳💸 Par contre de Bordeaux 6h de route à cause d’une route fermée dû a un effondrement nous a contourné par l’Espagne d’où 3h en plus 😢 Le Spa et la salle de sport sont top ☺️ Par contre le prix du petit-déjeuner 😶 15€ très cher ! Sauf si vous mangez beaucoup les matins ! Ah oui ! la dame au spa a laissé son sourire à la maison 🤷‍♀️
Stayed 4 nights in Mar 2026