I think this experience was one of the most disappointing. A pricey '5' star hotel but barely reaches a 3 star. The room is not properly maintained/cleaned, with dust and stained mirrors, the bathroom has loads of scale, not even near 5 star as I said. The bed and pillows uncomfortable, even though offering 3 types of pillows, still did not match expectations. I paid to have breakfast additionally, poor choice and not tasty, regretting this extra, does not worth the money. It was really the first time I experienced that. The only good thing was that it was close to the hospital and the staff was lovely. Do not think I will come back.