Değerli Misafirimiz,Öncelikle otelimizi ziyaret ettiğiniz için teşekkürler.Sizlerin geri bildirimleri, beklentilerinizi tam anlamıyla karşılayabilmek ve sizlerin tam memnuniyetini kazanabilmek için bizler için çok önemlidir.En yakın zamanda sizleri yeniden misafir etmeyi umut ederiz.Saygılarımızla,Şirin AK / Misafir Deneyimleri Müdürü

Dear Kwang WOOK,Thank you so much for sharing your thoughts.All your comments are directed to the Management team and, all our rooms have noise isolation in order to provide another room or more alternative solutions you may always get in touch with Guest Experience Team. We hope to welcome you again soon.Kind Regards,

Dear Kwang WOOK,Thank you so much for sharing your thoughts.All your comments are directed to the Management team and, all our rooms have noise isolation in order to provide another room or more alternative solutions you may always get in touch with Guest Experience Team. We hope to welcome you again soon.Kind Regards,

Dear Guest,Foremost thank you for choosing Akra Hotels. We are so glad to see your full-point evaluation.We hope to welcome you soon again.Best Regards,Şirin AKGuest Experience Manager

Dear Guest SOYOUNG,Thank you for the time to share your nice evaluation and the highest rating. It motivated us so much.Yours Faithfully,Şirin AK / Guest Experience Manager

친애하는 손님, Jaewon, AKRA HOTELS를 선택해 주셔서 감사합니다. 저희 호텔, 직원 및 호텔 위치에 만족하셨다니 정말 기쁩니다. 다음 체류에 더 오랜 기간 동안 귀하를 호스트하고 싶습니다. 문안 인사,

고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Şirin Kartal AK Guest Experience Manager

친애하는 손님, AKRA HOTELS를 선택해 주셔서 대단히 감사합니다. 저희 호텔에서 고객님을 모시게 되어 기쁩니다. 고객님의 숙박 후 고객님의 피드백을 읽는 것은 저희에게 큰 힘이 됩니다. 10점 만점을 주신 두 분께 진심으로 감사드립니다. 우리는 당신이 우리 호텔을 즐겼다는 것을 매우 기쁘게 생각합니다. 우리 호텔을 방문한 최고의 호텔 중 하나로 평가하셨다는 소식을 들으니 놀랍습니다. 가능한 한 빨리 다시 한 번 귀하를 호스트할 수 있기를 바랍니다. 친애하는,

Dear Guest Seokjoo, Thank you for choosing Akra and for giving your valuable time and rating. We are glad that you enjoyed your Akra experience and that you shared this nice review. Our goal is to always do our best to give you the best service. We hope you will choose Akra again as soon as possible and give us the chance to provide you with an excellent service. Şirin Kartal AK Guest Experience Manager

Dear Corinne,Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed our unique service and restaurant. Your comment about the bathroom cleanliness is noted, and we will address this with our housekeeping team to ensure it meets the highest standards in the future. We hope to welcome you back to Akra Hotel soon for an even better experience!Best,Şirin AK / Guest Experience Manager

Dear Sarah,Thank you for your feedback regarding your recent stay at the Akra.We are very glad that you had a nice holiday experience in our hotel.Thank you very much for rewarding us with your full-point evaluation.We are very glad that you took advantage of the central location of our hotel and were satisfied with your holiday and your stay at the hotel.Looking forward to welcome you for another great experience.Kind regards,

Dear guest Sami,We greatly appreciate your feedback and are delighted to hear that you had a positive experience during your stay at Akra Hotel.Our team works devotedly to welcome every guest, assist with their requests and satisfy them. Your satisfaction is our top priority and we look forward to welcoming you back for an unforgettable stay in the future.Regards,

Dear guest Hossam,Firstly thank you for your feedback. We are delighted to hear that you had a positive experience during your stay at Akra Hotel.Our team works devotedly to welcome each of our guests, assist with their requests, and satisfy them. Your satisfaction is our priority. During your stay, you can forward all your requests to our guest services line 24/7 or share them with our team right next to the reception. We are looking forward to welcoming you again for an unforgettable stay in the future.Regards,

Dear Berthe,Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Akra Hotel exceeded your expectations right from the start.It brings us great joy to know that you found our reception staff warm and efficient and that you appreciated the beautifully designed lobby area. We take pride in providing a welcoming atmosphere for our guests.We are thrilled to hear that you found your room stunning and that the attention to detail in the decor impressed you. It's wonderful to know that you enjoyed dining at our restaurant and that both the quality of the food and the attentive service met your expectations. We are also glad that you found our breakfast buffet diverse and delicious, and that you enjoyed the inventive dishes on our dinner menu.At Akra Hotel, we strive to provide our guests with a luxurious and comfortable experience, and we are pleased to hear that you found our amenities, including complimentary Wi-Fi, convenient during your stay.Thank you for choosing Akra Hotel, and we look forward to welcoming you back on your next trip to the city.Warm regards,Şirin AK / Guest Experience Manager

Dear Nomzamo,Thank you for your kind words! We are thrilled to hear that you had a great experience at Akra Hotel and that you couldn't find any faults during your stay. Your recommendation means a lot to us, and we would be delighted to welcome you back for another enjoyable stay in the future.Warm regards,Şirin AK / Guest Experience Manager

Dear Louisse,Thank you for choosing Akra Hotel for your stay.We hope to host you again in the future and provide you a better experience to get your full points evaluation.Thank you.Best RegardsŞirin AK / Guest Experience Manager

尊敬的客人，感謝您對最近入住 Akra Hotel 的好評。 我們很高興聽到您在訪問期間喜歡這裡的環境和提供的各種早餐選擇。 提供宜人的氛圍和美味的早餐選擇是我們對賓客滿意度承諾的重要組成部分。我們希望盡快歡迎您再次光臨阿克拉酒店，享受愉快的體驗。溫暖的問候，Şirin AK / Guest Experience Manager

Dear Guest,Thank you very much for sharing your wonderful experience at Akra Hotel. We are delighted to hear that you had a wonderful stay and that our hotel exceeded your expectations in every way.We are very glad that you liked the central location and view of our hotel.We are very glad that our team members were able to make your holiday even better.We are very glad that you experienced and enjoyed our restaurants, pools and beach.We are very happy that you experienced the Panora restaurant breakfast buffet and liked our flavors and diversity.We are very glad that you were satisfied with the comfort and cleanliness of our rooms.We thank you once again for choosing Akra Hotel for your stay and we look forward to welcoming you again soon with an unforgettable experience.Best regards,Şirin AK / Guest Experience Manager

Dear Tarik,We greatly appreciate your glowing review of Akra Hotel and are thrilled to hear that you had such a wonderful experience with us.Indeed, our unique location overlooking the Mediterranean Sea offers the perfect blend of tranquility and accessibility to downtown attractions, restaurants, and historical sites. We are delighted that you enjoyed our extensive amenities, including our spa facilities, indoor/outdoor pools, and gym, as well as the convenience of beach access and sea swimming.It's fantastic to hear that you found our breakfast incredible and appreciated the features of our balcony rooms and complimentary parking.Your feedback about the rooms being a bit dated but clean is duly noted, and we are continuously working to enhance our guests' experiences, including updates to our accommodations.Thank you for recognizing our efforts to accommodate our guests despite the busy atmosphere. Your satisfaction is our top priority, and we are grateful for your acknowledgment of our dedication to service.We look forward to the pleasure of welcoming you back to Akra Hotel for another memorable stay in the future.Warm regards,Şirin AK / Guest Experience Manager

Dear Rajesh,First of all, thank you for choosing Akra.We regret that we could not provide you with complete satisfaction during your stay.If you specify in detail the points that disturb you about our hotel's pricing policy, we can give you a clearer response.If you have any problems with your meals in our restaurants, we would be happy to help you if you inform our chefs and waiters there.If you are sensitive or request a different meal, our kitchen team would be happy to assist you to ensure your satisfaction.We would like to point out that we will be happy to assist you if you forward all your requests to our Guest Experience team in the lobby and our 8000 Guest Services team for your next stay.We hope to ensure your complete satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

Dear Sade,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had such a positive stay at Akra Hotel. Providing exceptional service and amenities is our top priority, and it's wonderful to know that you found our check-in process efficient, our VIP facilities satisfactory, and our staff attentive and accommodating. It's especially gratifying to hear your compliments about our food variety and quality. We strive to offer a diverse and delicious culinary experience for our guests, and we're delighted that you enjoyed it so much. Your feedback about the poolside entertainment is duly noted, and we'll certainly explore ways to enhance the ambiance for our guests.We're glad you appreciated our housekeeping team's efforts in maintaining a high standard throughout your stay, and we're pleased that you found our beachfront bar to be a relaxing spot to unwind. Thank you once again for your kind words, and we look forward to welcoming you back to Akra Hotel in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Şirin AK / Guest Experience Manager

Dear Tahir,Thank you so much for choosing Akra Hotel for your stay and for taking the time to share your wonderful experience with us. We are delighted to hear that you thoroughly enjoyed your stay in our Mediterranean suite and that it lived up to your expectations.It brings us immense joy to know that you appreciated the amenities we offer, from the VIP lounge access to the fully equipped gym. We take pride in providing exceptional service and ensuring that every aspect of your stay is memorable.We are thrilled to hear that you enjoyed the breathtaking views from your room, especially the sunset over the mountains and sea. We agree, it's truly a spectacular sight!We greatly appreciate your kind words regarding our team member, Murat Uysal. Providing outstanding service is always our top priority, and we are glad that Murat went above and beyond to ensure your comfort and satisfaction. We will be sure to pass along your compliments to him.Thank you for highlighting our swimming pools, breakfast with a view, and the overall experience at our hotel. We are delighted that you found everything to your liking and that your stay was nothing short of perfect.We look forward to welcoming you back to Akra Hotel in the future. Should you require any assistance with future bookings or have any special requests, please do not hesitate to contact us.Warm regards,Şirin AK / Guest Experience Manager

Dear Tarwinder,Thank you for your kind words regarding your recent stay at Akra Hotel. We are thrilled to learn that our property exceeded your expectations and that you found it extremely pretty.At Akra Hotel, we strive to create unforgettable experiences for our guests, and it's rewarding to know that we succeeded in providing you with a memorable stay.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Warm regards,Şirin AK / Guest Experience Manager

Dear Vimal,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience at Akra Hotel. Providing exceptional service and ensuring our guests' satisfaction is always our top priority. We truly appreciate your recommendation and look forward to welcoming you back next year!Best,Şirin AK / Guest Experience Manager

Dear Batool,Thank you for sharing your experience at our hotel! We're delighted to hear that you enjoyed our prime location, within walking distance to various restaurants and coffee shops. It's fantastic that you made the most of our extensive amenities, including the four pools, spacious gym, sauna, hamam, and tennis courts. Our diverse dining options, yoga classes, wellness facility, and convenient market store are all designed to enhance your vacation experience.We appreciate your kind words about our customer services such as Guest Experience & Guest Service Teams, concierge service, and valet service. Providing exceptional hospitality is our top priority, and we're thrilled to know that we exceeded your expectations in this regard.Regarding your feedback on the rooms, we take note of your comments and will consider them for future improvements. However, we're glad that you enjoyed the balcony with its stunning sea view, which we believe adds to the overall charm of your stay.While we don't have a beach directly accessible from the hotel due to its cliffside location, we're pleased that you found the alternative of driving to Lara Beach manageable.Once again, thank you for choosing our resort for your vacation, and we look forward to welcoming you back in the future!Best,Şirin AK / Guest Experience Manager

Dear Yvette,First of all, thank you for choosing Akra Hotel.Your five-star evaluation made us very happy and motivated.We always try to offer the best service for you in Akra.We are very glad that you were satisfied with the facilities of our facility and the quality of our service.Hope to see you again.Best regards,Şirin AKGuest Experience Manager

Lieber Selim, Hallo,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Wir freuen uns sehr und sind motiviert, dass Sie uns mit der vollen Punktebewertung belohnt haben.Wir freuen uns sehr, dass Sie mit unseren Zimmern, der Qualität unseres Reinigungsservices und der zentralen Lage unseres Hotels zufrieden waren.Wir freuen uns sehr, dass Sie mit der Servicequalität unserer Teams zufrieden waren.Als Familie Akra hoffen wir, Sie so bald wie möglich wieder bei uns begrüßen zu dürfen.Beste grüße,Şirin AKGuest Experience Manager

Liebe Tolga,Zunächst einmal vielen Dank, dass Sie sich erneut für Akra entschieden haben.Wir freuen uns sehr und sind motiviert, dass Sie uns mit Ihrer Fünf-Punkte-Bewertung belohnt haben.Vielen Dank für Ihren motivierenden Kommentar zum Guest Experience Representative Herrn Ramzi. Wir werden Ihren netten Kommentar mit ihm und unserer Hotelleitung teilen.Wir werden auch Ihre netten Kommentare zu Bellteam und unserem F&B-Team mit unseren Freunden teilen.Wir hoffen, Sie so bald wie möglich bei uns zu sehen und bald wieder zu sehen,Beste grüße,Şirin AKGuest Experience Manager

Dear Guest,First of all, thank you for choosing Akra.As the Guest Experience team, we would like to assist you to ensure the best experience for your next stay.Our team consists of staff who are fluent in English and can also speak other languages.We would like to help you if you share any problems that negatively affect your experience with us via our e-mail address.You can reach us via gr@akrahotels.com e-mail address.Hope to see you again.Kind regards,Şirin AK / Guest Experience Manager

Liebe Jessica,Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Es klingt, als hätten Sie eine großartige Zeit mit Meerblick und einem leckeren Frühstück verbracht. Wir sind erfreut, dass Sie die Annehmlichkeiten wie das gut ausgestattete Fitnessstudio und die kostenfreien Aktivitäten wie Strandliegen, Tennisplätze und Fahrradverleih genossen haben. Es ist schön zu wissen, dass Sie die Umgebung erkundet und die nahe gelegenen Restaurants genossen haben. Wir legen großen Wert auf Sauberkeit und sind stolz darauf, dass unsere Anlage Ihren Erwartungen entsprochen hat. Vielen Dank für Ihre Empfehlung, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Şirin AK / Guest Experience Managerin

Dear Guray,Thank you for taking the time to share your feedback about your recent stay at Akra Antalya. We are delighted to hear that you found everything about your experience to be amazing.Your feedback is extremely valuable to us, and we appreciate your understanding and patience as we work to enhance our facilities for the enjoyment of our guests.We hope to have the opportunity to welcome you back to Akra Antalya in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

Dear Lalit,We greatly value your feedback and are thrilled to hear that you had a positive experience during your stay at Akra Hotel. Our team works tirelessly to ensure that every guest feels welcomed and satisfied. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Best,Şirin AK / Guest Experience Manager

Dear David,Thank you so much for choosing Akra!We are so happy to see your full satisfaction with your stay.We look forward to host you again here at Akra Hotel.Best,Şirin AK / Guest Experience Manager

Dear Anatoliy,Thank you very much for choosing to stay with us and for sharing your feedback. We are thrilled to learn that you had a wonderful experience during your time at our hotel. Your satisfaction is our utmost priority, and we are delighted to hear that you found your stay enjoyable.Our team works diligently to ensure that every aspect of your stay exceeds your expectations, and it is rewarding to know that our efforts have contributed to your overall satisfaction.Once again, thank you for your valuable feedback. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Şirin AK / Guest Experience Manager

Dear Jana,Thank you for your stay at Akra Hotel. We are very happy to hear that you were satisfied with the warm and caring service of our team. Your full score is motivating for our team.We are ready to host you again as soon as possible.Regards,Şirin AK / Guest Experiences Manager

Dear Shivani,Thank you for choosing Akra.We are very pleased that you liked the central location of our hotel and the service of our staff.Our hotel will be renovated at the end of this year.Your feedback on the room design will shed light on our renovation plan.Your VIP upgrade was not provided due to high occupancy of the hotel. We always aim to provide the best possible service to our guests and ensure their satisfaction. For us to assist you with all your requests as quickly as possible, you may always notify our Guest Service team by calling 8000 from your room or get assistance from our Guest Experience team, who are ready for you in the lobby.Hope to see you as soon and we will do our utmost to ensure your complete satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

Dear Guest Jimmy,Thank you for choosing Akra to stay.We would like to thank you very much for your valuable review and nice rating.We are extremely pleased to hear that you were satisfied with your stay. Our hotel attaches great importance to offering our guests the best possible comfort and service quality. We are glad that you liked the central location of the hotel, the sea view and the attitude of the staff. We would be pleased to welcome you again for a pleasant stay as soon as possible.Regards,Şirin AK / Guest Experience Manager

Dear Dekrayet Ben,Thank you so much for choosing Akra Hotel for your stay!We are so motivated by your five full points.We hope to see you soon again.Best,Şirin AK / Guest Experience Manager

Değerli Misafirimiz,Akra Hotel'deki konaklamanızı beş puan ile değerlendirmenize çok sevindik! Misafirlerimize olağanüstü deneyimler sunmak en büyük önceliğimizdir. Akra Hotel'i tercih ettiğiniz için teşekkür ederiz. Gelecekte sizlerle daha unutulmaz anlar yaratmak için sabırsızlanıyoruz!Şirin AK / Misafir Deneyimleri Müdürü

Dear Bettina,Thank you for sharing your experience! It sounds like you had a wonderful time at the hotel. The combination of nice styled rooms and a beautiful sea view must have been truly delightful. It's great to hear that Mrs. Atiye from Guest Experience Team provided such kind and helpful assistance. It's also reassuring to know that any issues during dinner were resolved generously by the restaurant manager, despite not knowing their name. Your recommendation speaks volumes about the friendly and customer-oriented services offered. I'm sure you'll have another enjoyable stay when you return!Best,Şirin AK / Guest Experience Manager

Dear Sami,Thank you for your kind words! We are thrilled to hear that you have enjoyed every moment spent at our property. Your satisfaction is our utmost priority, and it brings us great joy to know that we have consistently provided you with positive experiences during your visits.We look forward to welcoming you back for many more enjoyable stays in the future. If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know.Warm regards,Şirin AK / Guest Experience Manager

Dear Abir,Thank you for your delightful feedback! We are delighted to hear that you found our atmosphere excellent and friendly during your stay. Creating a welcoming environment for our guests is paramount to us, and we are thrilled that you experienced just that.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional service and maintaining a warm atmosphere for all our guests.We eagerly anticipate your next visit to Akra Hotel, where we will strive to make your experience even more memorable.Warm regards,Şirin AK / Guest Experience Manager

Dear Mohammed,Thank you very much for choosing Akra Hotel.Your full-point evaluation made us happy and motivated.We hope to host you again in our hotel as soon as possible.Regards,Şirin AK / Guest Experiences Manager

Değerli Büşra Hanım,Gönderdiğiniz harika geri bildirim için çok teşekkür ederiz! Sık sık ziyaret ettiğiniz Akra Hotel'in muhteşem atmosferinin yanı sıra, çalışanlarımızın olağanüstü ilgisiyle de öne çıktığını duymak bizi son derece mutlu etti.Her ziyaretinizde, personelimizin samimiyeti ve misafirperverliği size güzel duygular yaşatıyor olması, bizim için büyük bir memnuniyet kaynağıdır. Otelimiz, her zaman daha iyisini sunmak için çabalayan ve ince düşünceli bir yaklaşıma sahip.Çevrenizdeki herkesin bu deneyimi yaşamak için sabırsızlandığını duymak da bizi ayrıca mutlu ediyor. Konaklamak isteyen diğer misafirlere gönül rahatlığıyla Akra Hotel'i tercih edebileceklerini iletmek isteriz. Sizlerin tercihi ve güveni, bizim için son derece değerlidir.Sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek isteriz.Sevgilerimizle,Şirin AK / Misafir Deneyimleri Müdürü

Dear Jerrold,Thank you so much for choosing Akra Hotel!We are so happy to see your happiness with the hotel staff.It is great to see that you liked the location and our kitchen as well.Hope to see you soon again here at our hotels.Best,Şirin AK / Guest Experience Manager

Dear Khiran,Thank you so much for choosing Akra Hotels.Thank you for your glowing review and recommendation of Akra Hotel! We are thrilled to hear that you had an excellent experience with our amenities and facilities during your stay. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.Should your travels bring you back to the area, we would be delighted to welcome you once again to Akra Hotel for another memorable stay.Warm regards,Şirin AK / Guest Experience Manager

Dear Jeanna,Thank you for choosing Akra Hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you found the room comfortable and spacious, with a great sea view. We strive to provide a relaxing and enjoyable experience for all our guests.Your compliments about the completeness of the toiletries and the presence of bathrobes are greatly appreciated. We are also pleased to hear that you found our service excellent and enjoyed the delicious variety of choices at breakfast.Rest assured, we take your feedback seriously and will address this with our culinary team to ensure improvements are made.We understand your concern about the pricing and its correlation with the scenic view. We assure you that our prices are reflective of the quality of ingredients and service provided, rather than solely for the view. Nonetheless, we will take your feedback into consideration for future adjustments.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Akra Hotel in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

Dear Mary,Dear Joern,First of all, thank you for choosing Akra.Thank you for your full score review.We are very glad that you had a nice stay in our hotel and were satisfied with our service quality.We hope to welcome you again as soon as possible.Best regards,Şirin AKGuest Experience Manager

Lieber Gast Samir,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren und uns die volle Punktzahl gegeben haben.Gerne würden wir Sie wieder bei uns bewirten.Mit freundlichen Grüße,Şirin AK / Guest Experience Manager

Dear Marline,First of all, thank you for choosing Akra.Your full-point evaluation made us very happy and motivated.We are very glad that you had a nice stay in our hotel.We hope to welcome you again as soon as possible.Kind regards,Şirin AK Guest Experience Manager