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아쿠아월드 베렉 - 전 포함 여행 후기

5 out of 5
아쿠아월드 베렉 - 전 포함
Belek Mah.Iskele cd. 6A, Serik, Alanya

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 241개 이용 후기 중 103개" "
평점 8 - 좋아요. 241개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 241개 이용 후기 중 33개" "
평점 4 - 별로예요. 241개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 241개 이용 후기 중 11개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Ky Van

연인과의 여행, 가족 여행
좋아요: 청결 상태
Die Ausstattung des Hotels ist schon etwas älter aber voll in Ordnung. Auch die vielen Sport Möglichkeiten ist gut. Leider ist abends nur die Lobby Bar als einzige Anlaufstelle möglich im Hotel, somit bei dem großen Hotel unmöglich entspannt einen Drink zu sich zunehmen ohne lange anstellen.
2024년 3월에 4박 숙박함
답변 제공: Familie Aquaworld Belek 님, 2024년 4월 11일
Sehr geehrter Ky Van, vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen die Ausstattung und die Sportmöglichkeiten gefallen haben. Wir bedauern, dass Sie abends nur die Lobby Bar nutzen konnten. Wir werden Ihre Anmerkung berücksichtigen.

10/10 - 훌륭해요

Christian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Sehr schöne ruhige Lage mit einen sehr schönen Ausblick und freundliches Personal. Das All-inklusive wird beim essen sehr genutzt und auch reichlich präsentiert. Jedoch gibt es leider sehr viele Menschen, die sich zuviel auf den Teller legen und mehr als die Hälfte stehen lassen zum entsorgen. Das ist sehr traurig... Vielleicht sollte man sich hier etwas einfallen lassen?..
2024년 3월에 4박 숙박함
답변 제공: Familie Aquaworld Belek 님, 2024년 3월 28일
Lieber Christian, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie die schöne ruhige Lage und den freundlichen Service genossen haben. Es tut uns leid zu hören, dass Sie beobachten, wie Lebensmittel verschwendet werden. Wir werden Ihre Anregung berücksichtigen und Maßnahmen prüfen, um dieses Problem anzugehen. Vielen Dank für Ihr Feedback.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
답변 제공: Aquaworld Belek Family. 님, 2024년 3월 28일
Dear Guest,Thank you for sharing your experience about your recent stay at Aquaworld Belek. The satisfaction of every guest we host is very valuable to us.We look forward to the welcoming you again..Best regards,

8/10 - 좋아요

Süleyman dogukan

좋아요: 청결 상태
2023년 11월에 2박 숙박함
답변 제공: Aquaworld Belek Ailesi 님, 2024년 2월 7일
Değerli Misafirimiz,Aquaworld Belek'teki son konaklamanızla ilgili deneyiminizi paylaştığınız için teşekkür ederiz. Ağırladığımız her misafirimizin memnuniyeti bizim için çok değerlidir.Bir sonraki seyahatinizde yenilemiş ve geliştirilmiş servis kalitemiz ile sizleri ağırlamaktan büyük mutluluk duyacağız.Saygılarımızla,Aquaworld Belek Ailesi

10/10 - 훌륭해요

Esref

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 5박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 28일
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

6/10 - 괜찮아요

huseyin

가족 여행
Orta seviye bir otel
Girişte maalesef çok kötü bir oda verildi, en alt katta rutubet kokan bir oda idi, itiraz edince 5. kattan bir oda verildi. Ana bina odaların içi biraz eski, yenilenmesi gerekir, büyüklük olarak idare eder. İki tek yataklı oda idi, somya kuruldu çocuk için, ama o da iyi değildi. İkinci gün kaldırılmasını istedik. Yemekler orta seviye, otel alanı çok büyük ve dağınık idi. Ana binanın altında yemek yeme yeri var ama spa ve kapalı havuz yok.
2023년 11월에 5박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 28일
Değerli Misafirimiz,Öncelikle Expedia'da yorum yazmaya zaman ayırdığınız için teşekkür ederiz.Amacımız misafirlerimizin beklentilerini karşılamak ve onlara harika bir tatil sunmaktır. Beklentilerinizi tam olarak karşılayamadığımız ve sizlere dilediğiniz gibi tatil sunabilmediğimiz için yönetimimiz adına oldukça üzgünüz. Karşılaştığınız sorunları konaklamanız sırasında çözerek sizleri muylu etmeyi çok isterdik.Siz değerli misafirlerimiz tarafından geri bildirimde bulunulan her bir olumlu ve olumsuz konunun tarafımızca en küçük detayına kadar irdelendiğini ve değerlendirildiğini belirtmek isteriz.Misafirlerimizin memnuniyetini en üst kalite standartlarına ulaştırma gayreti içerisinde çaba saf etmekteyiz. Bu yolda sizlerden gelen her bir geri bildirimin bizlere yol gösterdiğini belirtmek isteriz. Düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Sağlıklı günler dileriz.Saygılarımızla,

6/10 - 괜찮아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big room. But bad working AC. The quality of the food was only limited.
2023년 10월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear guest Alexander fırst of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

6/10 - 괜찮아요

Sedat

가족 여행
Hotellet var inte bra, ingen tvål, sandigt på golvet. Mycket mörkt i rummet, balkongen och i korridoren. Maten under all kritik.
2023년 10월에 2박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear Sedat,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

8/10 - 좋아요

Hilmar

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Zimmer Renovierung erforderlich
2023년 10월에 6박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear Hilmar,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

10/10 - 훌륭해요

Jens

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toller Pool mit verschiedenen Rutschen, ideal für ein Familienurlaub.
2023년 10월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

8/10 - 좋아요

giovanni

2023년 10월에 4박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 13일
Dear Giovanni,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

8/10 - 좋아요

ELINA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 28일
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

4/10 - 별로예요

Ingeborg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 10박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 10월 19일
Dear Ingeborg,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

6/10 - 괜찮아요

Umut

가족 여행
좋아요: 직원 및 서비스
Fazla kalabalık. Yemekler özensiz. Odalar eski.
2023년 10월에 2박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 10월 19일
Dear Guest Umut,First of all thank you so much for having take the time to let your review about your recent stay in Aquaworld Belek.We are sad to read that you did not receive all the expected services you wanted.The reviews and feedbacks from our guests is very important for us to improve our services so thank you again.We hope that you can give us the chance to welcoming you an other time in Aquaworld Belek.

8/10 - 좋아요

Fabien

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Beaucoup d'activités proposées pour les enfants et les adultes, animations de qualité en soirée, buffet pout tous les goûts. Points d'amélioration : propreté dans les chambres, finitions des infrastructures pas à la hauteur d'un 5 étoiles.
2023년 9월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 10월 19일
Dear Guest,First of all, we would like to thank you for choosing our Aquaworld Belek facility for your holiday and sharing your comments about your satisfaction with us. We are very glad that you were satisfied with the services of our staff team who try to make you happy and the facilities of our hotel. We are proud to hear that you enjoyed every detail of your holiday. As the Aquaworld Belek Family, we hope to host you and your relatives again with the same quality. Goodbye.Regards,

6/10 - 괜찮아요

Naim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ikke får 5 stjerne hotel???
2023년 9월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 10월 19일
Dear Naim,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

6/10 - 괜찮아요

Mervan

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 6박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear Mervan, Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

8/10 - 좋아요

SYLVIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Tres bel hotel avec chambre agréable vue sur mer en surclassement. Restauration de qualité et variée. Un bemol sur la qualité du ménage qui etait fait tres rapidement et pas avec application et l absence de changement des draps sur 12 jours... Le all-in entraine énormément d abus et de gachis de la part de nombreux vacanciers ce qui est dommageable. Une facturation du gâchis serait souhaitable. Séjour tres agréable avec un personnel tres accessible et tres aimable.
2023년 9월에 13박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 27일
Chers Sylvie,Nous vous remercions sincèrement d'avoir choisi l'Aquaworld Belek Hotel pour votre séjour et d'avoir pris le temps de partager vos impressions avec nous. Nous sommes ravis de savoir que vous avez passé un séjour agréable dans notre hôtel et que vous avez apprécié la vue sur la mer et la qualité de notre restauration.Cependant, nous prenons également en considération vos préoccupations concernant la qualité du service de ménage et le changement des draps pendant votre séjour. Nous nous excusons sincèrement pour tout désagrément que cela aurait pu causer. Vos commentaires ont été transmis au responsable du service nettoyage afin d'améliorer la qualité de son travail.Nous sommes ravis de lire vos commentaires positifs sur notre personnel. Nous sommes fiers de notre équipe dévouée qui s'efforce constamment de rendre le séjour de nos clients le plus agréable possible.Nous vous remercions encore pour votre précieux feedback, qui nous aide à nous améliorer en permanence. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Aquaworld Belek Hotel à l'avenir.Cordialement,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Dear guests,Thank you for your positive rating! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you again soon!Sunny regards,

4/10 - 별로예요

Raman

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff but not enough staff and you have to wait long for a table to be cleaned. Meal times are very busy and not enough space for all the gusts in the restaurant.Very limited space inside where there is AC while outside space is hot like hell. Food options are very limited and not nice food. No AC available in the lifts. The buildings are far from each other so you have to walk long in the heat to go to the restaurant or bars. Even the spa is far from the building so no point to use the spa because you will be sweating and dirty by the time you go back to the room. Cleaners come to your room just to fold your clothes and fix the bed but toilet/bathroom not cleaned unless you call them or tell them
2023년 8월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Dear Roman,Thank you for taking the time to share your feedback following your recent stay at the Aquaworld Belek Hotel. We highly value your comments as they assist us in identifying areas for improvement and making necessary adjustments to enhance the overall guest experience.First and foremost, we appreciate your kind words about our staff. However, we do understand that you encountered some challenges during your stay, and we sincerely apologize for any inconvenience you may have experienced.Please rest assured that all the points you've raised have been thoroughly reviewed and shared with our management team to find effective solutions.Once again, thank you for sharing your comments with us. We genuinely hope you will consider giving us another opportunity to make things right and provide you with an improved experience.With best wishes,

8/10 - 좋아요

Coralie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A
2023년 8월에 5박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Dear Coralie,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would be happy to welcome you again soon!Sunny greetings

10/10 - 훌륭해요

Mehmet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grosse Anlage, viel Grün, für jeden etwas dabei. Viele Pools und Poollandschaften. Gute Animation und gute Unterhaltung.
2023년 8월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Sehr geehrter Mehmet ,Wir möchten uns herzlich bei Ihnen für Ihre freundliche Bewertung nach Ihrem Aufenthalt im Aquaworld Belek Hotel bedanken. Es freut uns sehr zu hören, dass Sie eine angenehme Zeit bei uns verbracht haben und dass Ihnen unsere großzügige Anlage und die vielen Grünflächen gefallen haben.Wir sind stolz darauf, eine Vielzahl von Pools und Poolbereichen anbieten zu können, damit unsere Gäste die beste Erholung und Unterhaltung genießen können. Ihre positiven Rückmeldungen zur Animation und Unterhaltung sind für unser Team äußerst motivierend.Unser Ziel ist es, jedem Gast eine unvergessliche Erfahrung zu bieten, und wir sind erfreut zu hören, dass wir diesem Ziel gerecht werden konnten.Vielen Dank, dass Sie unser Hotel gewählt haben, und wir freuen uns darauf, Sie bald wieder bei uns zu haben.Mit freundlichen Grüßen,

6/10 - 괜찮아요

Alan Amin Aziz

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I liked the pool , staff very polite and friendly but the restaurant was smelling off egg they should do something about it . The hotel very big and the map or directions signs not in every where I lost my way so many times so if you book room it’s better in main building to be close to restaurants, bar and reception because other rooms are out of no where .
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Dear Alan Amin Aziz,Thank you for sharing your feedback regarding your recent stay at the Aquaworld Belek Hotel. We appreciate your valuable comments and are pleased to hear that you enjoyed our pool and found our staff to be polite and friendly.We take guest comments seriously, and we apologize for the odor issue you encountered in the restaurant. Your comfort and satisfaction are of utmost importance to us.Regarding the layout of our large hotel, we understand that it can be a bit challenging to navigate, and we apologize for any inconvenience you experienced. We appreciate your suggestion about providing more signage, and we will definitely work on improving the signage to help guests find their way more easily.Your point about room location is well taken. Staying in the main building does offer greater convenience in terms of proximity to our facilities. We recommend this option for guests who prefer easy access to the restaurants, bars, and reception.Thank you for choosing our hotel, and we look forward to serving you again.Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour
Nous avons passé un exemple séjour au sein de cet établissement. Le personnel est adorable et aux petits soins, un grand merci à Mehmet Serkan pour sa gentillesse et sa disponibilité. La nourriture est juste incroyable un buffet variés et de qualité. L’établissement est très propre et dispose de plusieurs activités. Nous y retournerons les yeux fermés.
2023년 8월에 5박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Cher invité,Nous tenons à vous remercier chaleureusement d'avoir pris le temps de partager votre expérience exceptionnelle lors de votre séjour à l'hôtel Aquaworld Belek. Votre évaluation positive nous remplit de joie et nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous.Nous sommes particulièrement heureux de lire que vous avez apprécié l'amabilité et la disponibilité de notre personnel, en particulier Mehmet Serkan. Nous allons certainement partager vos aimables mots de remerciement avec lui, ce qui lui donnera une grande motivation pour continuer à offrir un excellent service.Il est également gratifiant de savoir que notre offre culinaire vous a impressionné. Nous sommes fiers de proposer un buffet varié de grande qualité, et il est encourageant de voir que vous l'avez trouvé incroyable.La propreté de notre établissement et la variété de nos activités sont des aspects essentiels que nous veillons à maintenir à un niveau élevé, et nous sommes heureux que vous l'ayez remarqué.Nous sommes impatients de vous accueillir à nouveau à l'hôtel Aquaworld Belek. Si vous avez des besoins spécifiques ou des préférences pour votre prochain séjour, n'hésitez pas à nous en informer. Nous sommes là pour vous assurer une expérience encore plus mémorable.Cordialement,

6/10 - 괜찮아요

Osman

가족 여행
별로예요: 숙박 시설 상태 및 시설
Angebot des Essen ausreichend aber Qualität mangelhaft.
2023년 8월에 10박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Sehr geehrter Osman,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts im Aquaworld Belek Hotel zu teilen. Ihre Rückmeldung ist für uns äußerst wichtig, da sie uns hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Es tut uns leid zu hören, dass Sie mit der Qualität unseres Essens nicht zufrieden waren, obwohl das Angebot ausreichend war. Wir nehmen Ihre Anmerkungen sehr ernst und werden sicherstellen, dass sie an unser Küchenteam weitergegeben werden, damit Verbesserungen vorgenommen werden können. Unser oberstes Ziel ist es, sicherzustellen, dass unsere Gäste eine herausragende kulinarische Erfahrung genießen können.Nochmals vielen Dank für Ihre Rückmeldung. Wir hoffen, dass Sie uns in der Zukunft eine weitere Gelegenheit geben, Sie von unserem verbesserten kulinarischen Angebot zu überzeugen.Mit freundlichen Grüßen,

10/10 - 훌륭해요

Jasmin

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir, drei erwachsene drei Kinder, haben ganze fünf Tage im Aquaworld belek verbringen können. Es war wunderbar. Eine angenehm grosse Anlage mit vielen Möglichkeiten an sportlichen Aktivitäten. Wir haben es nicht geschafft alle angegebenen Pools zu besuchen, der Hauptpool mit großer Wasserrutschenanlage war für die Kids der Hammer. Der Stand ist traumhaft, bietet ebenfalls einiges an Aktivitäten und nur ein paar Schritte entfernt vom Getümmel auf der Anlage. Alles verläuft sich gut, man findet immer einen freien Platz oder Schildkröten😁 Für das leibliche Wohl ist zu jeder Zeit gesorgt. Morgens, mittags, abends gibt es ein reichhaltiges Buffet innen und außen. Außerhalb der Zeiten erhält man frische Burger, Nudeln, Waffeln und immer und überall frischen Salat und Obst. Perfect bei den Temperaturen. Der Spabereich lädt ein zum entspannen, wir haben uns massieren lassen und die Kinder haben sich über bunte Haare und geflochtene Zöpfe gefreut. Die Zimmer waren mit Klimaanlagen ausgestattet die erst schwach und alt wirkten, aber vollen Einsatz brachten. Alle Angestellten sind sehr kinderfeindlich und verständnisvoll. Alles in allem ein rund um sorglos Urlaub mit glücklichen Kindern am Pool und Strand, Sonne, gutem Essen und großer Vielfalt an sportlicher Aktivitäten. Gutes Preisleistungsverhältnis, gute Animation am Tag und am Abend für jung und alt. Vielen Dank an das Team aquaworld in belek. Wir empfehlen es gerne weiter und kommen wieder.
2023년 8월에 6박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 26일
Liebe Jasmin,Vielen Dank für Ihr wunderbares Feedback! Es freut uns außerordentlich, dass Ihr Aufenthalt in unserem Hotel so angenehm war und Sie positive Erfahrungen gemacht haben. Ihre Zufriedenheit ist unser oberstes Ziel, und es ist immer eine große Freude zu hören, dass wir diesem Ziel gerecht werden konnten.Nochmals vielen Dank für Ihre freundlichen Worte, und wir freuen uns auf ein Wiedersehen!Mit freundlichen Grüßen,

8/10 - 좋아요

Sascha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr schönes Areal und Hotel mit Premium Anspruch. Ausstattung der Zimmer ist keinesfalls premium, höchstens 3 Sterne. Auch der Wasserpark müsste renoviert werden und braucht ein neueres Konzept. Lifeguards sollten besser organisiert sein was die Kontrolle der Pools angeht, verschwinden einfach ohne Ersatz. Positive Ausnahmen gab es ebenfalls. Sowas hatte ich leider noch nicht erlebt in anderen Hotels. Sehr positiv empfanden wir das reichhaltige Angebot an Speisen, meiner Meinung nach zu viel.. sehr guter Service im Restaurant Bereich. Insgesamt positives urlaubserlebnis aber mit einigem Raum für Verbesserungen, vor allem bei dem Preis.
2023년 8월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Erkan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Très bon hôtel, il manque juste des spectacles du soir un peu plus adapté et variés
2023년 8월에 3박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Rochdi Belhadj

2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 9월 18일
Dear Rochdi Belhadj,Thank you for your positive review! We are pleased to read that you enjoyed your stay with us.We would love to welcome you back soon!Sunny greetings.

8/10 - 좋아요

Malika

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hôtel, propre dans l ensemble. Nombreuses piscines, plage privée. Nourriture au restaurant varié et bonne. Bon séjour dans l ensemble. Inconvénient trop peu de personnels parlent français
2023년 8월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Azita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Call Kraige, Hotel, and stuff, very clean, beautiful beach, and water park
2023년 8월에 4박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 - 훌륭해요

Emin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 - 좋아요

Samantha

좋아요: 직원 및 서비스
2023년 7월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 20일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 - 괜찮아요

Hulya

2023년 8월에 2박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 8일
Dear guest Hulya,Thank you for choosing us for your holiday. We are very happy that you were satisfied with our understanding of service. On behalf of the entire Aquaworld Belek Family, we will be happy to welcome you again on your next vacation.Regards,

4/10 - 별로예요

Shruti

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is not 5 star. The rooms are very run down and small. The beds are awful. The loud fake bird sound in the pool areas does not allow you to relax at all. The beach is easy to get to and lovely to sit at with bars near by. They struggle to cater for vegans or any allergy related diets. At checkin nothing is explained about what is on offer at the hotel Give you a map and then it is up to you to workout what is around. I would not stay at this hotel.
2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 8일
Dear guest Shruti,First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

10/10 - 훌륭해요

Gökhan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Alt var fint. Maden service personal er meget venlige vi rejst med 2 børne var messe aktiviteter til børne så vi kommer igen og igen
2023년 7월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 8일
Dear guest Gökhan,Thank you for choosing us for your holiday. We are very happy that you were satisfied with our understanding of service. On behalf of the entire Aquaworld Belek Family, we will be happy to welcome you again on your next vacation.Regards,

2/10 - 너무 별로예요

ahla abir

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most terrible hotel I stayed in my life. We need another holiday to recover from our experience. We were literally stranded there as we could not book bk home. Staff rude, no safety, no ac in rooms or restaurants, food very limited, the same and horrible, we were sent on boat trip where we were return to shore with small inflatable boat witout life jackets and we were left in the middle of no where, staf barely speak English. We are planning to make complain to Expedia and ask for full refund with compensation for flight tickets and the food we had to have outside the hotel and pay, and our leave that we lost.
2023년 7월에 11박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 4일
Dear guest ahla abir,First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Genel olarak güzel keyifli doğa içinde huzurlu bir otel Su kaydırakları yeterli bir otel Havuz olarak tam yeterli değil aktivite havuzunun daha büyük olması belki rahatlatırdı Çalışanlar ilgili Bina eski fakat içleri yenilendiği için güzel Fakat yemekler konusunda özellikle ana yemek konusunda başarılı bulmadık fakat meze ve hamur işleri güzeldi ve genelde ben onları tercih ederim bu açıdan benim için pek sorun yaratmadı İçecekler konusunda da çok yeterli olmadığını düşünüyorum Kısacası yeme içmeyi ön planda tutan biri için doyurucu olmayabilir fakat bunları çok önemsemeyip beklentiniz çok fazla olmazsa çok güzel bir tatil geçirebileceğiniz bir otel diyebilirim Eğlence ve müzik açısından da tebrik ediyorum çok keyifliydi
2023년 7월에 1박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 8월 2일
Sevgili Anonymous,Öncelikle tatiliniz için Aquaworld Belek'i tercih ettiğiniz ve değerli zamanınızı ayırdığınız için teşekkür eder, nazik yorumlarınızı paylaştığınız için teşekkür ederiz. Aquaworld Belek olarak kocaman bir ekiple sizlere en kaliteli hizmeti vermek ve yüzünüzü daha çok güldürmek için çalışıyoruz. Sizlerden gelen bu güzel geri bildirimler tüm çalışanlarımızı motive ediyor ve sizi mutlu ettiğimizi bilmek bizi aşkla çalıştırıyor.Sizleri en kısa sürede tekrar otelimizde ağırlamak için sabırsızlanıyoruz.Saygılarla,Aquaworld Belek ailesi.

6/10 - 괜찮아요

Sobia

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
This property is not a 5*! Food was so bland and same things every time. Rooms at most a 3*. Not very clean. Dirt and dust. We had sewage smell and no AC had to change room 3 times.
2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 30일
Dear Guest Sobia,First of all thank you so much for having take the time to let your review about your recent stay in Aquaworld Belek.We are sad to read that you did not receive all the expected services you wanted.The reviews and feedbacks from our guests is very important for us to improve our services so thank you again.We hope that you can give us the chance to welcoming you an other time in Aquaworld Belek.

6/10 - 괜찮아요

Maher

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were friendly. The property had lot of pools and a very good relax pool for adults. However, the bars around the pools had very limited options although it says ultra all inclusive not sure what the ultra is. Only the lobby bar served some good beverages but it is too far from the pools. The food is not bad but not exciting. Everday the same menu almost. The room is very old and the bed is uncomfortable. Air conditioning at night is automatically shut down not sure why so you wake up all wet from the heat. Many times You have to tell them to clean the room otherwise it was left uncleaned. I was supposed to get a garden view duplex room an upgrade for being a gold member however i got a very bad duplex room with no view.
2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 26일
Dear Guest Maher,Thank you for taking the time to give your comments and feedback about our hotel. We regret that you experienced some inconveniences during your stay. Your suggestions are very important to us, we would like to inform you that in order to provide you with a better service, the missing points will be forwarded to the relevant departments and transformed into better ones.We hope that you will give us another chance and we will again have the opportunity to welcome you to our hotel. We would like to remind you that we will be happy to welcome you again on your next trip and will try our best to ensure your complete satisfaction.We promise that we will try to do everything in our power so that you have only the best memories.Best Regards

2/10 - 너무 별로예요

Ali

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Klammeste hotel jeg har været på, klamt over alt, ikke venlig personale, var nød til at ændre hotel efter blot 1 dag
2023년 7월에 9박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 26일
Dear guest Ali, First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

6/10 - 괜찮아요

Clint

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Overall l wouldn’t class this a 5*,The food selection was ok but ran out of the best stuff once into service, selection of drinks good, room maintenance sporadic, severe lack of beds around pool areas, severe lack of seating in main dining area, tables not cleaned quick enough once free. The coffee shop, ice cream house and Mexican lunch areas were probably the best bits, cocktail guys were good at the evening’s entertainment but lengthy queues. Rooms average for a 5*, air con was poor.
2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 26일
Dear Guest Clint,Thank you for taking the time to give your comments and feedback about our hotel. We regret that you experienced some inconveniences during your stay. Your suggestions are very important to us, we would like to inform you that in order to provide you with a better service, the missing points will be forwarded to the relevant departments and transformed into better ones.We hope that you will give us another chance and we will again have the opportunity to welcome you to our hotel. We would like to remind you that we will be happy to welcome you again on your next trip and will try our best to ensure your complete satisfaction.We promise that we will try to do everything in our power so that you have only the best memories.Best Regards

8/10 - 좋아요

Mansour

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good experience!
2023년 7월에 7박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 26일
Dear guest Mansour,Thank you for your kind feedback and for your opinion about your holiday experience in Aquaworld Belek. It was a great pleasure to welcome you. We are glad to learn that you have been liked the hotel service. We will take into account your valued comments. We will be happy to have a chance to welcome you once again.Best regards,

8/10 - 좋아요

Babak

가족 여행
별로예요: 청결 상태
2023년 7월에 6박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 21일
Dear Babak,Thank you for taking the time to write a review regarding your recent stay. It was a pleasure for us to read your feedback and to know that you spent a great vacation here.We are glad to hear that you had an amazing stay at Aquaworld Belek . We hope to welcome you soon for another memorable stay.Best Regards,

4/10 - 별로예요

haguy

2023년 6월에 4박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 11월 2일
Dear guest haguy, First of all, we would like to thank you for choosing our Aquaworld Belek hotel for your stay. As Aquaworld Belek employees, the aim of our entire team is; To meet the expectations of our guests by providing the highest service quality standards, to ensure their satisfaction and to strive to achieve this, your comments and opinions are of great importance for us to provide the service standards we aim for. We are very sorry to hear that your stay did not meet your expectations. We look forward to seeing you again in Aquaworld Belek in order to regain your faith . Thank you again for sharing your valuable comments and opinions with us. Yours sincerely,

6/10 - 괜찮아요

Can

답변 제공: Aquaworld Belek Family 님, 2023년 7월 21일
Dear Can,Thank you for taking the time to write a review regarding your recent stay. It was a pleasure for us to read your feedback and to know that you spent a great vacation here.We are glad to hear that you had an amazing stay at Aquaworld Belek . We hope to welcome you soon for another memorable stay.Best Regards,

8/10 - 좋아요

Mohamed

좋아요: 청결 상태, 직원 및 서비스
good
2023년 7월에 8박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 19일
Dear Guest Mohamed,First of all, we, as Aquaworld Belek Family, would like to thank you for choosing our hotel for your holiday. In order to increase our service quality, your opinions and thoughts are very valuable for us. We hope that you will choose us again and we wish you the best. Kind regards,

6/10 - 괜찮아요

Nia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was a good break. Children's' swimming pools were excellent; the slides were good (proper length and slope), the swimming pool on the top floor of the building was clean and amazing at night. Good beach; good food all day long. Overall, I had very positive experience, except for the intolerable mosquitoes in the room. I hated going to the room to sleep, because i and a child (4 year old) were tortured by mosquitoes (don't ask me for pictures of our swollen faces. i do have them). Oh, yes, I did ask reception for help and they brought me some old fashion plug, that did nothing at all. each night I had to wake up and kill mosquitoes that were buzzing around.
2023년 7월에 3박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 30일
Dear Nia,First of all, thank you for joining the Aquaworld family.On behalf of our management, we regret that you were not able to fully enjoy your holiday.Customer satisfaction means a lot to us and every single guest is very important to us, but reading your review made us really sad.We want you to know that all points have been read thoroughly and shared with management to find a solution.Such points mean a world to us because they improve us. Actually, it would be nice to see you in person and discuss some ideas for a better present and future.Thank you again for taking the time to share your comments with us and we hope you will give us another chance to make things right.We hope to hear from you soon.With best wishes,

10/10 - 훌륭해요

Liudmila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best beach in the area. Greenest territory around. Very clean. Walking distance to close town nearby Belek. Amazing staff. Delicious food with great choices for all age groups. Water park is a big plus. Many guests but never overcrowded. Amazing place!!!!!
2023년 6월에 11박 숙박함
답변 제공: Aquaworld Belek Family 님, 2023년 7월 15일
Dear Liudmilla,thank you for your comment on your holiday in Aquaworld Belek. We are pleased that you were able to enjoy a pleasant stay and that we had the opportunity to contribute.We would be delighted to count you among our guests in the future and remain.Best regards