2 개의 야외 수영장
예약 가능 여부 확인

마르벨라 호텔 컨벤션 & 스파 여행 후기

4 out of 5
마르벨라 호텔 컨벤션 & 스파
Jl. Raya Karang Bolong Km. 135, Desa Bandulu, Anyer, Banten

이용 후기

6.0
평점 10 - 훌륭해요. 43개 이용 후기 중 5개" "
평점 8 - 좋아요. 43개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 43개 이용 후기 중 9개" "
평점 4 - 별로예요. 43개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 43개 이용 후기 중 9개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sungrae

2022년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
더럽고 불청결한 호텔
안예르에서 규모로는 top3안에 드는 호텔임. 규모가 크다보니 객실 청결도 및 서비스에서 관리가 매우 부족함 객실에서는 곰팡이냄세가 진동을하고 바퀴벌레, 모기 같은 해충도 많음 호텔 옆에 바로 해변이 있고, 넓은 수영장은 매력요소이나 숙박시설 자체는 최악중에 최악임

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
I strongly do not recommend this hotel. We made a reservation room with ocean view , twin bed with breakfast. But the hotel said they have room with ocean view but 1 bed. We requested extra bed but this hotel did not supply extra bed. This is the most terrible hotel that I've been stayed.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
시설이 별로였어요 ㅠㅠ
5성급 호텔이라고는 생각이 들지 않을만큼 시설들이 많이 좋지 않았고 관리가 허슬하였습니다. 그런점만 보완이 된다면 좋았을꺼 같아요 ^^

8/10 - 좋아요

ryusuke

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
施設が古く、所々使いにくい 反面ビーチサイドの立地は最高で、海から上ったあと、外のプールやシャワーは使いやすい。 従業員もみんな親切
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Arief

2022년 7월에 2박 숙박함

8/10 - 좋아요

Rifki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing View Hotel
Hotel with amazing view in the western of Java island, you can see sunset clearly.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Ali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was a good stay but the hotel requires updating
2022년 5월에 3박 숙박함

2/10 - 너무 별로예요

Ashish

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad experience
I think I made one of the biggest mistake while selecting this resort for my family stay. Until now, this is my worst experience of staying in any resort in Indonesia. Hotel is quite big, but they have not maintained it for guests. The big spider webs and big spiders which we see in movies are actually available in this hotel. They have lack of staff, those who are working there are not able to manage this much size of hotel. Only one lift was operational to manage 200 rooms from 2nd to 9th floor. The room amenities was pathetic. We ourself changed the bedsheet and it was a disaster to use the dirty bedsheets. AC was not working. I think we wasted our money here and because we actually tried to move to some other hotel but we didn’t got rooms available. I strongly request hotel management to look into this otherwise they will lose customers.
2021년 10월에 1박 숙박함

8/10 - 좋아요

FLAVIO MARCOS

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poetry Antique
The Marbella Fast as rust, the humid decay, smoldering in defeat, beneath my bare feet, the fusty smell, rising in the heat, blurring the streets, down hallways and corridors, the mildew reeks, the fire and sun, heat beats the rhythm, solar flare warm in the sea. Crescively swollen wood halls, stale buildings crumbling, house to posts, wires crawl, geckos white on tiles froze, stairwells, browned and bronze, red burrs clinging to the rails, loyal comers wise to the details, finding a new freedom, only you can believe in, secrets rumor the tales. Beach tones, mopeds roam, burrowed hideaways, outline the local drape, spoken faith twice a day, chanting therapeutic, in the jungle acoustic, the day makes the way at island pace, finished in silhouettes, blues, yellows, oranges and reds. Antique tarnished painted pink, Roots, beliefs, colors batik unique, vintage old paintings screaming, from the walls to your mind teeming, the mistress of the dinette, laughing and smiling, composed of few words, simple, rehearsed, beguiling. The spirit of the ocean, living in our dreams, between here and there, amid them and me, spread evenly, sharing everything in waves the brightness reflecting. Far way home beyond dreaming skies, in deep volcanic rock seas, living in the future, parallel reality, rejoining the water front scene
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

Tedi 님, marbella anyer

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
hotel tua namun nyaman untuk liburan keluarga
bagus dan anak anak happy walau kondisi hotel udah cukup tua
2017년 12월에 3박 숙박함

2/10 - 너무 별로예요

Hendri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Andrew 님, Abu Dhabi

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice Location, Needs Improvements/Upgrades
The Hotel is located nicely on the beach, and has nice outdoor sports facilities such as a swimming pool and tennis courts. There are lots of local stores and restaurants around the area to shop and dine in at reasonable prices Sadly, the buildings are in bad need of repainting, as mold and mildew could be seen in several places. The elevator buttons had the numbers scratched off them, and the lobby floor wasn't clearly marked The Studio Room over all has a nice feel to it: bright, big. However, the following issues need to addressed: 1) Toilet wasn't working properly. The water reservoir wasn't closing off during refilling. This meant that the water had to be shut off to stop the water flowing noisily, making it hard to sleep at night The water then had to be turned on to flush the toilet, using the water gun/hose 2) The bathtub had rust and damage to it 3) The shower knobs were loose 4) the bed mattress needs to be replaced. It is clearly an old mattress, making is hard to sleep comfortably. 5) Wifi kept going down. Mobile data reception was weak in the area, meaning that loss of the Wifi was even more of a problem If it wasn't for the very low price of the room and the friendliness of the staff, I would have rated this stay lower. Management has some to do if they ant to increase business to the property
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

Michael Amal Gama

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The bed cover smell stink . Bathroom door can not be locked . Room smell no good .
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

Joshua

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Could have been stellar
bothered a bit by staff
2017년 6월에 3박 숙박함

4/10 - 별로예요

SRI WAHJUNI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel yang sudah kurang perawatan
MArbella yang sekarang sudah berbeda dengan beberapa tahun yang lalu. KOndisi hotel ini perlu diperhatikan karena kurang perawatannya, interior nya sudah banyak kerusakan dan kotor. Fasilitas juga kurang perawatan kecuali kolam renang yang masih lumayan.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Karim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Paul

Good location, above average standard
After changing rooms to a ground floor suite with external access to pool and close to beach the mood was happier and we enjoyed the stay. It's a big hotel and some rooms will involve a lengthy walk to common areas. The rooms were quiet but the decor is dated and all rooms could do with refurbishment. Pillows, bed sheets and towels also look overdue for replacement. However the property is nicely located with the resort grounds fronting onto a large stretch of beach where waves roll in, and locals at beach stalls provide cheap eats, sell small items, and arrange recreational activities. The beach promenade area also afforded great views at sunset. The buffet meals were more than adequate without being lush. Plenty of parking available, and a small convenience store located on site for those little extras including a small selection of preferred beverages. The service staff were friendly enough but overall the level of service is not going to take any awards. The place is popular for families and groups which lends some life to the place. Overall with the hotels.com discount it was good value for a large resort and provided a relaxing few days stay. I would certainly consider staying there again.

8/10 - 좋아요

sumarno

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Old building with good maintance
It was great place near beach. Recomended who want to stay close the beach.. Easy access.. Good parking

8/10 - 좋아요

ahmad

좋아요: 직원 및 서비스
Air cond harus di maintenance

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
old and not maintained
Room was not clean, bathtub also. Air condition was not cold and dripping. Bed sheets has dirty spors

8/10 - 좋아요

kyoichiro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was so good!!!

4/10 - 별로예요

abdurrahman

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel tidak mencerminkan bintangnya
Terlalu mahal untuk fasilitas kayak gt

4/10 - 별로예요

William 님, California

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Literally Falling Apart
I had two days to kill and this seemed to be the best hotel on the west coast of Java to get out of polluted Jakarta. This hotel, originally built by the Spanish Melia group, was probably beautiful once, but is now literally falling apart and in severe decline. I witnessed the outside hallway ceiling collapse onto the floor due to A/C condensate draining into the ceiling area. It continued to drain into the floor with no intervention by staff. I noticed this was happening in several areas. The customers now are primarily Jakarta locals visiting overnight On weekends. I was the only westerner for the whole weekend. Wifi performance was terrible - no bandwidth so it was useless when more than a few customers were online, and had to enter a complicated username and password every time I opened my phone or laptop. The electronic door keys had to be reset for me three times in two days. The door lock broke so I couldn't leave the room unattended for an afternoon until it was fixed. The bleach in front of the hotel is completely lined with shacks selling all manner of food and other junk and the beach is quite dirty The staff were extremely friendly and helpful, but anything involving technology seemed to be problematic. Food was ok, drinks expensive.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marbella yg tdk sesuai pesanan kamar
Sdh 2 kali pengalaman di Marbella hotel kamar yg kami pilih melalui internet yg ditawarkan selalu berubah tempat karna sdh terisi.akibatnya kami tdk Nyaman dgn kamar yang baru untung saja view bagus.

8/10 - 좋아요

Indri

좋아요: 직원 및 서비스, 객실의 편안함

4/10 - 별로예요

Mohan 님, singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dont do this mistake
The hotel is in very bad shape and probably the worst one that I have ever stayed in. It's old and very poorly maintained. The only positive aspect is its proximity to beach.

8/10 - 좋아요

JOOKYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
もう行かない
チェックイン時間がフロントの対応が悪く、１時間以上待たされた。

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pelayanan kurang di respon dengan cepat Terhadap kekurangan kelengkapan dan AC ga dingin dan berisik

10/10 - 훌륭해요

LoLa 님, Depok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recomended Hotel
Kamar luas, nyaman, dekat dgn pantai, view ŏḵě .... Bikin nagih lah pokoknyaaaaa

8/10 - 좋아요

Aman Ryan

좋아요: 직원 및 서비스
Marbella get way at Anyer, Java, Id
The hotel location is good, services are cheap however it is more suited to local Indonesians. I liked the folks at the resort.

6/10 - 괜찮아요

Robbie 님, Texas, USA

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful, just old
** Closest to any beach we have ever stayed - a few walking steps off of hotel property you are literally in the sea! ** 2 seperate pool areas. Great for families of smaller children. ** spa prices and service are great. ** game area with ping-pong table and 2 pool tables as well as a cover playground for toddlers. ** discotheque on sight for adults. ** one restaurant with descent buffet each morning and evening. ** the biggest plus for us were the 2 shows that were performed each evening. :) I gave low rating because hotel is in desperate need of some major remodeling. The first room we got had a bathroom that had black mold and in very bad shape, but they did kindly move us to one with out mold.

6/10 - 괜찮아요

Maya 님, Jakarta

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Bagus yang Tidak terawat
Kami menginap selama 2 malam, hari pertama karena terlalu banyak yang dikomplen (AC, dan kukas yang tidak dingin,lampu yang kedap-kedip), kami ditawarkan pindah ke kamar lain yang sedikit lebih besar. Ditawari pindah dari jam 6 sore, tapi kami baru dapat pindah ke kamar yang baru jam 9 malam, sementara anak-anak sudah sangat mengantuk. Fasilitas hotel ok, terletak di depan pantai, kolam renang yang asik dan menyenangkan, serta sarapan yang menyenangkan. Sayangnya kebersihan hotel kurang terjaga, misalnya kondisi lobby dan lorong2 yang terasa pengap dan spooky. Sementara fasilitas fitness center juga alat-alatnya banyak yang rusak. Petugas hotel sendiri sih cukup kooperatif dan sabar dalam menghandle komplain kami, namun mungkin karena kurang orang / personil, jadi responnya agak lama.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Broken bath tub, broken wash basin, dirty
Dirty hotel need repainting. Broken bath tub, broken wash basin, unchanged bedsheet

2/10 - 너무 별로예요

Jay You

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Strongly NOT recommended
it says 5 star as it has all the facilities needed for a 5 star, but they are all hardly mantianed. I would say it is a 3 star, the water in the swimming pool is green, the roof is leaking, 1980s TV, no battery in TV remote control, very old and unconfortable mattress, very rude lobby manager...etc.... I think most people who are not shill would have the same opintion!!

8/10 - 좋아요

HI HUAT

좋아요: 객실의 편안함
FANTASTIC FAMILY GETAWAY VERY NICE.
FANTASTIC FAMILY GETAWAY VERY NICE., BIG ROOM AND SERVICE GOOD

8/10 - 좋아요

aviancy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

max

6/10 - 괜찮아요

Ika

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dekat dgn semua lokasi yg wajib di kunjungi
Hotel perlu di renovasi. Kamar tempat kami menginap kotor, pada saat masuk kamar tercium bau rokok, balkoni kotor ada seperti kotoran tikus atau burung di pojokan, atap balkoni bolong seperti ada lubang tikus. Sprei atau tempat tidur lembab dan agak bau sperti bau ompol. Lemari es tidak dingin, AC berisik, air hangat/panas di bathtub kurang, splash di toilet untuk siram air kecil/besar kurang lancar. Room Service cukup lama dan kurang memuaskan. Fasilitas OK, lokasi hotel mudah aksesnya tuk menikmati suasana laut.

2/10 - 너무 별로예요

prima

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
reservasi
Beda dgn pengalaman sebelumnya di marbella,, Kali ini Pengalaman saya dan org2 yg check in dan check out di tanggal 23 tepat pada waktu saya check in sangat tidak professional. Antrian yg panjang, kamar yg belum ‎siapp untuk dipakai, kondisi kamar yg disebutkan ada kitchenette... Tdk ada piring atau sendok 1 pun, cuma 2 cangkir dan 1 sendok kecil. Tdk ada kopi atau tea, sy di kamar 6674 keadaan kamar mandi yg sangat memprihatinkan, tdk sesuai dgn bintang 4 nya.. Closet yg kotor, shower yg airnya kecil sekali, pokoknya sangat amat memprihatinkan