"The hotel is located in a quiet part of the city, relatively close to several interesting places. We were surprised by the size of the room. It was tiny. We reserved an accesible room with an additional sofa-bed thinking that without using it, it'll be more spacious but it was completely opposite. With our luggage and a round table it was almost impossible to move around. The room cleaning was superficial. Breakfast was good and the parking is paid by the hour."
"This is the first time I have stayed at a Staycity hotel, but I will definitely be seeking them out in future travels. The staff were incredibly kind and helpful, the room was clean with everything I needed. The bed was comfortable. The location was great for walking around Bordeaux and accessing transit. My only complaint is that the kitchenette sink is tiny and it’s difficult to wash all the provided dishes in there/ have somewhere for them to dry, but I did appreciate having so many amenities in my room. Would highly recommend and absolutely stay here again!"
"We arrived late, however for the entire time we didn’t receive the parking QR code. Turned out to be the staff wrote down my email wrong (mess up with my last name). Do we had to pay 75 Euros extra for the parking plus 40 minutes extra to find the parking garage. After 8 hours driving and mid night, it was a bummer. Then the room sheets were smelling from something. The bathroom floor was dirty, the bathroom door handle was falling off and during our entire stay, no one seemed to care about it. For entire 3 days stay, we only got 1 bottle of water on day one. So I cannot give any positive feedback unfortunately."
"Staff was superb! Friendly and helpful.
Location great! Close to public transportation; 10 minute walk from Cathedral and St Catherine’s Street. Across from a mall if that’s your thing."
"We had an amazing view from our very spacious room and could see/hear the waves coming into the beach from our balcony. Everything was comfortable. We paid extra for our breakfast - which was satisfactory. The staff at reception were really helpful, showing us the best way to restaurants and recommending options. The hotel is a short walk from the old town, yet in a quiet area.
I wasn't so keen on the lack of a wash hand basin in the separate toilet."
"Très déçus de notre séjour de 2 nuits au Grand Tonic Hôtel & SPA. Cet hôtel ne mérite clairement pas ses 4 étoiles.
Dès la première chambre, nous avons constaté des murs abîmés, des finitions moisies et un état général loin du standing attendu. Nous avons même pris une chambre Deluxe pour la deuxième nuit en pensant avoir une meilleure expérience, mais à part les toilettes séparées de la salle de bain, il n’y avait aucune réelle différence.
Beaucoup de points négatifs : bruit constant, très mauvaise isolation (on entend tous les bruits du couloir dès le matin), télévision qui ne fonctionne pas, café vraiment mauvais… Résultat : un séjour loin d’être reposant et très fatigant.
Concernant la piscine, énorme déception également : elle est minuscule comparée aux photos mises en avant par l’hôtel, qui sont clairement trompeuses. En plus, l’eau était froide, ce qui n’a pas du tout rendu le moment agréable.
Nous avions choisi cet hôtel pour un week-end en amoureux, mais malheureusement l’expérience a été très décevante du début à la fin."
"Clean room with kitchenette, large bathroom, very convenient location for public transportation to city or walking . Hotel has excellent breakfast for a small fee. definitely will stay here again."
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