4/10 - 별로예요
James 님, Easton
연인과의 여행
2025년 9월 23일
좋아요: 청결 상태
별로예요: 직원 및 서비스
I regret to give negativity, towards any properties.This property is beautiful, with incredible views. Unfortunately, it's rated 4* but the front desk service 2* Lack of professional serv. & visibility, poor language skills for International guests. House keeping & resto. staff 4* also the pool area/grounds were great. The indoor Spa, is a ripoff... especially, if u wanted to use the pool/facilities. Unfortunately, I was never able to view the Host or speak with them for an appt! Regarding my rm. No" tissues in the bathroom, no free water daily, no robs/slippers no toilet brush for cleaning... Now" the food @ the resto, is very basic, not impressive. Breakfast, had a decent amount of choice, it's ok! I've stayed @ many other Barcelo's. Sadly" this one, has no Character or Charm, just an amazing view of the city/mountains!!! The parking situation could be better for quests. Hopefully, the Barcelo Management will take note & improve better service @ this property! Thanks...
James
2025년 9월에 3박 숙박함