"The room was an amazing place to stay in, everything was clean and the bathroom was just as depicted thru Expedia. What really blew me away was that I unfortunately had gotten sick the last 2 days of our stay and I had booked a couple tour for the underground river. They weren’t able to refund me the money; understandable. But, they were able to have it used for the massages they offer instead and we were able to pick any of the ones provided.
Instead of outright taking the money entirely, they found a solution to where both parties would be happy.
Also, their breakfast provided, is amazing well! Highly recommend booking here if you are planning a trip to Puerto Princesa!"
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