โOur visit to the Sanna did not start well, there was a snafu with our reservation, resulting in us being moved to their eco lodge on arrival. The staff was very gracious in trying to make up for this, and the owner personally came to right this. The hotel is beautiful, i fully recommend upgrading the suite. There is a rooftop restaurant and bar that has beautiful views. The bell tower and market is within walking distance, however vendors make walking the streets annoying. They have a transfer...
โIt was more than I expected.
The staff was readily helpful and always initiated an assistance. Their food was also good! And they had lovely room service, laundary service and wonderful swimming pool, too! Well-trimmed and watered garden was also impressive! Close to the city center so it was very convenient to start and finish the Safari and the end-of-day shopping was also very time-effecient! Also, the giftshop in the hotel sells postcards and stamps and sends them to the post office for the...
โReally great deal for the price. Excellent staff. Interesting guests. Very talkative roosters nearby. Great places to shop and eat nearby. Highly recommend. โ
โThis is a great hotel right in the middle of Arusha. Good breakfast, spacious rooms and a big beautiful garden to wander through. Take advantage of happy hour in the Hatari Bar.
A few notes: Arusha is a busy, noisy city and you're right in the middle of it. Don't expect rooms near the road to be quiet. Doesn't bother us as we live in a busy city, but might bother you if you're not used to it. The front desk will arrange a driver for you to take you wherever you need to go, but there are a...
โI love this hotel! Itโs clean and super safe (they have a security guard at the gate). The staff is helpful and welcoming. They can help you find restaurants, get a a taxi, even just answer questions about Tanzanian culture. Most speak very good English. The owner is onsite almost everyday and really nice. It felt like a home away from home. Donโt expect anything fancy though. The rooms are comfortable and clean but not luxurious. The top selling point is the atmosphere, which you canโt get at...
โLovely hotel and staff - made to feel very welcome. For some reason they cancelled my airport pickup without telling me so there was no taxi to collect me, even though Iโd confirmed a few days prior. Besides this, the hotel was very good. โ
โWe had a perfect stay, all of the staff were friendly and helpful. They provided breakfast boxes for us to take in the morning because we had to leave earlier than breakfast was going to be served. Great service and clean, big room!โ
โGreat stay when booking on line for cheaper price. Very clean, decent rooms for price nice and cool even with out AC, good breakfast considering price with great roof top view of mountain.
Only issue is hot water some times did work and wifi was super spotty working only 10% of time if you can connect. โ
โAlbert and rest of staff were very attentive and friendly. The customer service was excellent. Beautiful landscaping around the property made it a pleasant stay.โ
