Asakusa, Tokyo hotel rooms at the Villa Fontaine

"This room"

"Location and breakfast buffet were amazing. Staff were attentive and helpful. Rooms are a tad small but comparable to all Japanese hotels. "

"close to shopping area , convenient store, metro station"

"Really nice staff, good area! Closest subway station is 10-15 walking from hotel, but there's also buses passing by quite closely."

"LOVE this hotel! Our new favourite in Tokyo. Great location in Asakusa and right next to Senso-ji temple. Great restaurant onsite with a delicious breakfast buffet, and it also has an outdoor patio to enjoy a meal. Staff were very helpful. Our room was BEAUTIFUL and freshly renovated. The whole property is spotless and looks brand new. Only downside is so minor: the room had one small closet and 3 hooks, we would have appreciated drawers to unpack clothes for both people. Great place!!"

"Lots to see and do around the hotel. "

"I dont get the good reviews. Good ameneties terrible service The good: 1. Hotel rooms are clean and beds are big. 2. Onsen is nice and clean, though you have to cover up if you have any tattoos. Snacks and refreshments are provided as well after the bath. 3. They provide a complementary supper every night, kitchen staff is friendly and courteous. 4. Free washing machine The bad: 1. The staff here can be incredibly rude and cold. We were not greeted by anyone when we first entered the hotel nor were we given an explanation of their no shoes policy. 2. When my wife asked for a new towel at the reception, the young man attending the front desk sighed and rolled his eyes at her. We are respectful people and have done nothing to elicit that sort of response. The ugly: After returning home, I realized I may have left a valuable item in the hotel room. I tried numerous times contacting the hotel on expedia (where there was prior communication) but got no response. I even tried calling the front desk twice. First time, the front desk girl seemed like she was unable to communicate fluently but she gave me an email address: Inn-nonoasakusa@dormy-hotel.com which I reached out to and got no response. Second time a man picked up and straight up said he does not speak English and made no further effort to communicate with me despite my attempts. He ended up just hanging up without saying anything. This is not service that i expect from a 4 star hotel. Horrible experience, beware. "

"This is my favorite place to stay in Tokyo, the area is gorgeous with so much to do and see in walking distance and the hotel is directly across the street from the Asakusa Station which makes getting around Tokyo a breeze. The room was spacious enough for me and very clean, comfortable, modern and quiet. I love this hotel and location, cannot wait to return!"

"Pros: superb Asakusa location, city bus 42 stops outside doors! Senso-ji temple and sumida riverwalk during Sakura were perfect! Staff very friendly and attentive. Liked the lounge area upstairs but balcony not open which would have been nice to enjoy. Cons: smallest bathroom yet (like a camper size), no view or proper ventilation (window did open up a crack and room had fan system no a/c), buffet breakfast ok but not great as hot beverage machine usually broken down. 2 laundry machines for whole building is not enough and they’re not free to use. No public bath or fitness facilities."