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"The room was very clean and the staff were fantastic!"

"The room was clean, but smaller based on western standards, but had lounge area to hang out on 2nd floor and main floor...but they provied bottles of water and fresh towels daily. Loved the vibe at the hotel...music, had DJ on certain nights, Amazing Bakery, Coffee bar, and Tappas Lounge was excellent...locals visited who did not stay at the hotel. Little further from main area of Shinjuku and train stations...so depends on your preference. "

"Convenient, clean and super helpful staff. "

"Great breakfast buffet close to subway station. Super clean. Nice quiet area. Relatively new looking Hotel. Beautiful interior."

"Convenience, onsen onsite and shopping mall "

"Everything at the hotel was perfect! Only thing I would say is the room were a little small. "

"Very helpful staff from check in to check out No issues found with room during stay Very convenient being attached the the airport limousine bus service from and to Haneda airport. Many convenience stores located in and around the hotel Luggage check in service is very helpful especially if you have a delayed flight. Check out was 11 am but we were able to keep our luggage with them till we had to go to the airport at 6pm+"

"Clean room, polite staff and the auto check-in counters were amazing! Love that there is a laundry here. Good for people like us on long trips. "

"Clean hotel, very competent staff rooms are well taken care of and clean. "