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"First off: The staff was phenomenal! From the front desk, to the restaurant (thanks for preparing my complimentary Tiramisu at 10:45pm!), to the cleaning crew, they were all amazing. The hotel has the best location given that is is right on the Markplatz. Easy walk to explore the town. Added bonus is the parking onsite for 10 Euros a day. The room was bigger than I needed it to be, since it was over two stories. But it was very clean and pretty modern. Very comfortable bedding. Be aware that there is no elevator. So a heavy suitcase (like mine) can be a challenge. Overall I was extremely happy and can only recommend this hotel. "

"Very nice hotel, friendly and informative staff. Quiet and clean rooms and good breakfast… Ev charging possible… Perfect location."

"Breakfast was lovely. Included everything you could want. On Easter Sunday they even put out Easter eggs for the children! The rooms were clean. The location was perfect! "

"OK accommodation, but too expensive for what it is. Strange policies with 10am checkout and €10 per hour to extend - no towels at pool (you have to rent a bag with towels for €5). Breakfast was good. But all in all it should be cheaper."

"This is one of the best hotels that I have stayed. It has plenty of character. The staff are fantastic, the hotel is spotless. The resturant is very good. Should I return to Wernigerode, I will be staying here."

"Reception and restaurant were new - rooms were showing a lot of age, peeling paint on bathroom doors, no fan in bath, elevators out of service. Overall too old for the high price…"

"Great place! Not far from bus station."

"Hotel is a nice historical building located perfectly for the Christmas market. Comfortable room. Breakfast is amazing. Friendly staff."

"Clean room and very helpful staff "