야외 수영장

홀리데이 인 오클랜드 에어포트, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 446개" "
평점 8 - 좋아요. 1000개 이용 후기 중 395개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 106개" "
평점 4 - 별로예요. 1000개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 23개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JUNSI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kindness
The hotel was clean and quiet and the kindness of the staff was good.
2024년 2월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 2월 28일
Kia Ora Junsi,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

4/10 - 별로예요

Chul Woo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이름뿐인 홀리데이 인.
시설도 오래되고 에어컨등 룸 내부 환경도 별로입니다. 특히 1층에서 2층가는 엘리베이터 부재로 무거운 Luggage 들고 계단 올라가야 함. 동양인은 구석진 외진곳에 룸 배정한다는 느낌이 있음.
2024년 2월에 3박 숙박함
답변 제공: Mike Quartly 님, 2024년 2월 22일
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

8/10 - 좋아요

Taehyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실과 가든이 바로 붙어있어서 좋았고 친절했으며 서비스가 전반적으로 만족함.
2024년 1월에 2박 숙박함
답변 제공: Mike Quartly 님, 2024년 2월 13일
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We have communicated this with the wider team and look forward to welcoming you back in the future at Holiday Inn Auckland Airport.

6/10 - 괜찮아요

Youngwoo

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Mike Quartly 님, 2024년 2월 13일
Thank you so much for posting a review.Your review is highly valued with us, and we look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

4/10 - 별로예요

Jeonghun

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2nd floor is no elevator do not go with carriers
2024년 1월에 1박 숙박함
답변 제공: Mike Quartly 님, 2024년 2월 13일
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

8/10 - 좋아요

YONG SEOK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great~!!
2023년 7월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2023년 8월 4일
Kia Ora Seok,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
늦어진 체크인 제외하고, 괜찮은 가족여행 숙소
체크인 시간이 오후 2시부터이고, 5시에 도착했음에도 방이 청소중이라 합니다. 전날 만실이어서 청소가 밀렸다고 이해해달라고 하는데, 투숙객이 전날 피곤해서 다음날 체크아웃 시간에 늦어 더 늦게 퇴실하겠다 했을 때도 이해받을 수 있는 문제인가 모르겠습니다. 애초에 10~15분 정도만 더 기다려 달라고 했다가, 결국 30분을 기다리고 방에 들어갈 수 있었습니다. 너무 오래기다렸다는 클레임에 1잔 웰컴음료를 받는 바우처를 주더군요. 어린이를 포함해 4인이 기다렸는데 말입니다. 물론 체크인 외에는 아주 즐거운 경험이었습니다. 시설도 좋았고, 퇴실 때 셔틀 시간에 맞춰준다고 무척 서둘러준 직원분의 친절도 좋았습니다. 시설내 수영장과 체스장도 좋았고요. 걸어서 식당가 찾아 나가는 것 생각하면 시설내 레스토랑에서 식사도 괜찮았습니다. 리셉션 앞에 짐 무게 달아보는 저울도 있어 편리했습니다. 공항가는 교통편은 숙소에서 무료 이용하게 해주는 셔틀이 아닌, 요금을 내야하는 정기적인 버스 노선입니다. 그럼에도 시간대도 새벽부터 운행하고 정확히 시간맞춰 와서 편리합니다. 체크인을 제외하고는 가족 여행에 만족스러운 경험이었습니다.
2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Auckland Airport 님, 2023년 2월 19일
Kia Ora,Thank you for your review and for providing your observations and I am extremely sorry that you were inconvenienced on arrival. I am pleased that you enjoyed your overall stay and am grateful for the positive feedback provided.I do hope you will choose to stay with us again when you can be assured of our best intentions.Kind regards,Ian - Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족 여행에 적당해요
어른2, 아이 2로 총 4명이 더블 베드 2개인 방을 이용했습니다. 시설은 나무랄 데가 없으나, 방이 2층 배정된 경우에는 엘리베이터가 없어 계단으로 짐을 손수 옮겨야 합니다. 오클랜드 공항 가는 버스편이 있는데, 숙소가 운영하는 것이 아니라 버스비를 내야 합니다. 숙소 마당을 바라보는 전망이 아닌 경우 좀 더 외부 소음에 노출됩니다.
2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Auckland Airport 님, 2023년 2월 19일
Kia Ora,Thank you for your kind review and comments. We are pleased you enjoyed our services and facilities and hope to see you again soon.Kind regards,Ian - Front Office Manager

8/10 - 좋아요

MI SOOK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Holiday Inn Auckland Airport 님, 2023년 2월 19일
Kia Ora, Mi Sook,Thank you for your kind review. We hope you will choose us again when you are next in the Auckland area.Kind regards,Ian - Front Office Manager

10/10 - 훌륭해요

Joonhee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태
객실과 화장실에서 냄새가 심한게 남... 땀냄새와 찌를내가 심함..
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

SANG IN

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
카운트 서비스가 엉망입니다!
시설은 만족스러웠으나 카운트 직원들의 서비스가 별로였습니다. 특히, 체크인때 보증금 결제를 요구하고 체크아웃때 보증금 환불을 해주지 않는 황당한 일을 당했습니다.
2019년 12월에 3박 숙박함

4/10 - 별로예요

mija

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

원석

좋아요: 청결 상태, 숙박 시설 상태 및 시설
오클랜드공항근처라서 손님들이 많아서 조용한 편은아니다.식사도 다양하지않고~ 공항송영서비스가 있으면 좋겠다.
2019년 7월에 1박 숙박함
답변 제공: Lindsay D. 님, 2019년 7월 24일
Thank you for taking the time to complete the Guest Review and to note your additional positive feedback after your recent stay with us at Holiday Inn Auckland Airport. Please accept our sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Holiday Inn Auckland Airport is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. Thank you & we look forward to welcoming you again soon!

10/10 - 훌륭해요

JKSong 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotel nearby the Auckland airport!!! For the first commers, I highly recommend.
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

ARAM 님, 대전

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오클랜드 공항에 도착해 다음날 캠퍼밴을 수령할 거라면..
캠퍼밴 사무소와 가까워 좋았습니다. 마우이, 브리츠 등 캠퍼밴 데포트와 걸어서 5분 정도 거리라 캠퍼밴 여행을 위한 숙소로 삼기에 좋았습니다.

6/10 - 괜찮아요

DUKJU

8/10 - 좋아요

Jeongnam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

mohammed

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
There was hair in hand basin, bathroom wasn’t clean enough No drinking water as i have been to other IHG hotels in FIJI and had an amazing stay
2024년 5월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 5월 27일
Kia Ora Mohammed,Thank you for choosing to stay with us.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Murray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice friendly hotel
2024년 2월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 5월 19일
Kia Ora Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Murray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel,nice staff,will be back.
2024년 5월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 5월 19일
Kia Oa Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 - 괜찮아요

Steven

가족 여행
Didn't actually stay. Was unable to cancel.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 5월 19일
Kia Ora Steven,Thank you for reaching out. We are really sorry that you were not able to cancel this booking and apologise for the inconvininanceThank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager.

8/10 - 좋아요

Ernesto

가족 여행
Convenient - close to the airport.
2024년 5월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 5월 6일
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 - 괜찮아요

Valerie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
If only there was a lift to get upstairs, very difficult with luggage. Staff very helpful though.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 30일
Kia Ora Valerrie,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Ernesto

좋아요: 숙박 시설 상태 및 시설
The hotel is convenient to the airport with a friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 28일
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

DEMETRICE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely my favorite home away from home!!!
2024년 4월에 2박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 23일
Kia Ora Demetrice,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Madan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 15일
Kia Ora Madan,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Doreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Enjoyed the stay and breakfast.
2024년 4월에 2박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 10일
Kia Ora Doreen,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

ISIS 님, Sherman

좋아요: 직원 및 서비스
Helpful staff
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 6일
Kia Ora ISIS,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

??

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 6일
Kia Ora,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Patrick

2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 23일
Kia Ora Patrick,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1) The good bits * Warm welcome * Good and clean large room * Nice and friendly housekeeping staff - they showed us where our room was as we got lost in the maze of rooms and corridors 2) The not so good bits * The extractor fan in the bathroom is permanently on, noisy and whines terribly and the bathroom door squeaks badly making it impossible to use it without waking up your partner * The buffet in the evening was ok but not great. Soup was very watery, and the hot food options were only warm not hot. I wouldn't recommend it.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 26일
Kia Ora Andy,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the warm welcome, spacious and clean room, as well as the assistance from our friendly housekeeping staff.We apologize for the inconvenience caused by the noisy extractor fan and squeaky bathroom door. Your comments have been noted, and we will work towards resolving these issues to ensure a more comfortable stay for our guests.Regarding your dining experience, we regret that the buffet fell short of your expectations. Rest assured, your feedback will be shared with our culinary team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

PAUL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms spacious clean and well equipped
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 26일
Kia Ora Paul,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 28일
Kia Ora Karen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

6/10 - 괜찮아요

Monica

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Our room was on second floor, no lift. Thought we were paying for garden room not a view of parking area. In the middle of industrial area. Worst spot we’ve ever booked but saved by beautiful staff wasted there.
2024년 3월에 2박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 25일
Kia Ora Monica,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for falling short of your expectations and appreciate your kind words about our staff. Your comments will be used to improve our services.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable room. Staff were extremely courteous and efficient.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 22일
Kia Ora Graham,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the pool and surrounding garden area. This made an easy & lovely area for relaxing.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 18일
Kia Ora Joan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking. Good size rooms
2024년 3월에 2박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 18일
Kia Ora Helen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 18일
Kia Ora Scott,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

4/10 - 별로예요

Darren

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel os very basic. The hotel states it does 24hr room service which it does not do any longer. The food is very poor quality. The staff are not very good either. On our stay we checked in late 11pm and requested an extended check out. An hour extension was offered and i asked if the was anything later and was advised that was cheeky. Come the next morning the cleaning crew was accessing my room with little more than a knock on the door at the usual check out time and not the extension requested. Then it seemed a hassle for them to hold our baggage for a few hours. Overall, this is not a good hotel or experience.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 18일
Kia Ora Darren,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is valuable to us, and we'll take immediate steps to address the issues you've raised. Thank you for bringing them to our attention.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Olivia

2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 6일
Kia Ora Olivia,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Lee

2024년 2월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 4월 6일
Kia Ora Lee,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel for families and groups.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 11일
Kia Ora William,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 - 좋아요

Melissa

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely place thank you we had a great experience here only thing would be was the 8am knock on the door from housekeeping. We were excited about our sleep in however we all got woken up and had had a long day the day before hand.
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 11일
Kia Ora Melissa,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
We were given a ground floor unit which was appreciated and we had a lovely view of the grounds
2024년 3월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 3월 11일
Kia Ora Megan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 - 훌륭해요

Charles 님, Fort McMurray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, lovely bed good air con , great food, convenient for airport.
2024년 3월에 2박 숙박함
답변 제공: Mike Quartly 님, 2024년 3월 4일
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 - 훌륭해요

Christopher 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, on site dinning and bar. Conveniently on "The Yellow Bus" route.
2024년 3월에 1박 숙박함
답변 제공: Mike Quartly 님, 2024년 3월 4일
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 - 훌륭해요

Nirmal Lloyd

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice warm welcome. close to airport and a good family hotel
2024년 2월에 1박 숙박함
답변 제공: Mike Quartly 님, 2024년 3월 4일
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel & service.
2024년 2월에 1박 숙박함
답변 제공: Lakhwinder Singh 님, 2024년 2월 29일
Kia Ora Linda,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager