Thank you for your feedback. There is no mould smell whatsoever. You are probably referring to the smell of the forest outside! We cannot locate any spider's webs inside the property. We really wish you had made an effort to lock the apartment and closed the windows when you went out for the day. We were concerned for the security of your belongings. We did our best!

We do not recognise the name of this person who reviewed our property and wonder if you have mixed us up with another property you recently stayed at.

Thank you for your feedback. We look forward to hosting you again in the future.Warm RegardsRobert

Thank you for your feedback. We are rather baffled by your comment. It would help if you could have been more specific. We always advise guests to refer to the information book provided in the apartment regarding housekeeping guidelines and information etc.

Thank you for your positive and encouraging feedback. It was indeed a pleasure hosting you all.Best RegardsRobert

Thank you for positive feedback. We are pleased you enjoyed your stay.Warm RegardsRobert

Thank you for your positive feedback regarding your stay at 'Maison de Rose'. It was a pleasure hosting you. Sorry for the late response as we have just returned from overseas.Warm RegardsRobert'Maison de Rose'

Thank you for choosing to stay at Maison de Rose. It was a pleasure hosting you and thank you for your positive review.

Thank you for your very encouraging and positive review. It was indeed a pleasure to host you all and we look forward to seeing you all again one day. Warm Regards from Robert.

It was a pleasure hosting you and thank you again for your positive feedback! Warm Regards Robert

Thank you for your positive review. It was a pleasure hosting you.

Thank you for your positive feedback. Hope to see you again one day. Warm Regards Robert

Thank you for choosing to stay at 'Maison de Rose' and for your encouraging feedback. It was a pleasure to host you and hopefully will see you again in the not-to-distant future. Warm Regards Robert

Thank you for your positive feedback and apologies for the issue with the glasses etc - an oversight, so sorry! Obviously the previous guests had not put them through the dishwasher as advised so it will pay us to always check this. So pleased you enjoyed your time in Auckland. Warm Regards Robert

Thank you for your positive review. It was a pleasure hosting you.

Thank you for your positive feedback. Hope we can be of service to you again in the future. Regards Robert

Thank you. It was a pleasure hosting you.

Thank you for your positive and encouraging review. Warm Regards Robert

Thank you for your positive feedback. So pleased you enjoyed your stay and made use of the pool. Best Regards Robert

Thank you for your positive feedback. It's great to know that we are appreciated for the effort we put in to our product. We hope to see you again soon. Warm Regards Robert

Thank you for your feedback. We did acknowledge the lint and hair on the pullout bed bottom sheet which we explained was probably due to being dried in a commercial dryer, thereby collecting lint etc from other fabrics. Thank you again for bringing this to our attention. We expressed our sincere apologies and we were somewhat embarrassed to say the least. As already advised, we have contacted the company which services our linen. Please rest assured that the sheets were fresh and clean! We would never reuse soiled sheets!! We recently had a problem with ants owing to the hot dry weather of late and advise that the apartment has been sprayed regularly to address the issue. We apologize for the ants ostensibly dying during your stay. We discovered several dead ants near the bedroom window ledge after you checked out. The bottle of wine we gave to you was a token expressing our apologies for any inconvenience caused and we so wish that you had brought the other issues you have chosen to raise(be they somewhat exaggerated!} to our attention while you were here. The apartment was professionally cleaned a week ago as well as in between guests arriving since then. With all due respect, it would be difficult to detect the presence of ants on the dark grey carpet throughout the apartment. Nonetheless, the carpet is vacuumed on a daily basis. Admittedly, the apartment was a tight squeeze for 4 of you. It is usually for a maximum of three guests. We regret that your stay was not to your satisfaction. We did our best and felt that we had addressed your concerns while you were here. Warm Regards Robert

Thank you for your positive feedback. So delighted that you found your stay comfortable and enjoyable.

Thank you for staying at 'Maison de Rose'. We are delighted you enjoyed your stay.

Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

Thank you for taking the time to provide feedback. We appreciate your positive comments and it was a pleasure hosting you. Warm Regards Robert

Thank you for your positive comments. It was a pleasure hosting you.

Thank you for staying at 'Maison de Rose', Swanson and we hope your trip to New Zealand was enjoyable.

Merci beaucoup de votre revue. C'etait un plaisir de vous rester a Maison de Rose. Joyeux Noel et Bonne Annee! Amicalement. Robert

We are pleased you enjoyed staying in the apartment . Thank you once again for your positive feedback. Warm Regards Robert

Merci d'avoir sejourner Chez Moi et j'espere que vous allez bien en nouvelle zelande. Merci a noveau pour le livre des photographes d'ile de Rez! Amicalement Robert

Thank you for your encouraging feedback. It was a pleasure to host you. Enjoy the rest of your time in New Zealand.

Thank you!

Thank you for your feedback. We have noted your comments about 'spring clean' and advise that the apartment is constantly cleaned to a high standard but thank you for drawing our attention to the dust inside the pantry. Regretfully, this has been an oversight. We are pleased you enjoyed your stay and look forward to hosting you again later in the year. Thank you for making yet another reservation. Warm Regards Robert

Thank you for your generous and positive feedback. It was a pleasure to meet you both. Warmest Regards Robert

Thanks for your positive feedback. It was indeed a pleasure hosting you and my family are looking forward to meeting you on your return to the UK. Warmest Regards Robert

Thanks for your p;ositive feedback. It was a pleasure hosting you. Warm Regards Robert