Thank you Eunsoo for the 10 out of 10 review the team and I look forward to welcoming back to the hotel in the near future. Kind Regards

Thank you Hyunhee for taking the time to share your experience. I am truly sorry for the lack of hot water in your room, this has been amended accordingly. We look forward to welcoming you back to the hotel in the near future. Kind Regards

Thank you Seonhwa for the 10 out of 10 review. The team and I look forward to welcoming you back to the hotel in the near future. Kind Regards,

Thank you So Young for taking the time to to share your experience. I am truly sorry for the issues you experienced in the bathroom I have followed this up with the team accordingly. Kind Regards

Thank you for your kind comments and review. The team and I look forward to welcoming you back to the hotel in the near future. Kind Regards

Thank your for your review and 10 out of 10 score. We hope you continue to have a great stay within New Zealand with a safe trip home. Kind Regards

Thank you for the 5 out of 5 review. The team and I look forward to welcoming you back to the hotel in the near future. Kind Regards

Thank you for your review and comments around our location. The team and I look forward to welcoming you back to the hotel on your next trip to Auckland. Kind Regards

Thank you Ilhyeong for your review the team and I look forward to welcoming you back to the hotel in the near future. Kind Regards

Thank you for choosing to stay with us on your family trip to New Zealand. The team and I appreciate your kind comments about our breakfast and we hope you and your family continue to have a great stay in our awesome country with a safe trip home.

Thank you for your review, the team and I look forward to welcoming you back to the hotel in the near future.

Thank you hyosong for your feedback, I am sorry that we failed to the highs with your stay. I have shared your feedback with the team and we will follow up accordingly.

Thank you Nari for your kind commments around our hotel and the 10 out of 10 review. The team and I look forward to welcoming you back to the hotel on your next business trip to Auckland.

Thank you Byung for your kind comments and 10 out of 10 review. The team and I look forward to welcoming you back to the hotel in the near future.

Thank you for your review and stay!

Thank you for taking the time to send us your review! I'm sorry about all the construction on the street side; hopefully, by the time your next visit comes, Auckland Council will have all the construction finalized.

Thanks for your review!

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the parking and the power outage in your room. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a much-improved stay.

Thank you for such a great review!

Thank you for your review and stay!

Thank you for taking the time to send us your feedback.

Thank you for your feedback and your stay!

Thank you for your feedback

Thank you for your feedback and your stay

I'm sorry to hear about your stay. Please reach out to the hotel directly so we can understand the issue

Thank you for sending your feedback and for your stay with us!

Thank you for your glowing review! We're thrilled to hear that you found our central location convenient for exploring Auckland's vibrant dining scene and entertainment options. While our rooms may be cozy, we're delighted that you appreciated our clean facilities and enjoyed the lively atmosphere at our bar during happy hour. We look forward to welcoming you back for more memorable experiences and chance encounters with fellow travelers.

Thanks for your feedback and your stay

Thank for your review, and please accept our apologies for the inconvenience during your stay.

We sincerely apologize for the shortcomings you experienced during your stay. Guest satisfaction is our top priority, and it's disheartening to hear that our reception staff fell short of providing the assistance you needed. Additionally, we regret the oversight regarding the breakfast option not being offered upon your arrival. Your feedback is invaluable to us, and we will address these issues promptly to ensure a more pleasant experience for our future guests. We appreciate your candor and hope for the opportunity to make it right should you choose to stay with us again.

Thank you for your feedback

Thank you for taking the time to send us your feedback.

Thanks for your review

Sehr geehrter Gast,Vielen Dank für Ihr Feedback. Es tut uns aufrichtig leid, dass Ihr Frühstückserlebnis nicht den Erwartungen entsprochen hat und dass unser Servicepersonal angesichts des hohen Gästeaufkommens von Kreuzfahrtschiffen überfordert schien. Wir nehmen Ihr Feedback sehr ernst und werden sofort Maßnahmen ergreifen, um sicherzustellen, dass unsere Speisenangebote verbessert und die Abläufe optimiert werden, um zukünftigen Gästen eine angenehmere Erfahrung zu bieten. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben, Sie von unserer Gastfreundschaft zu überzeugen.

Thank you for taking the time to send us your review. Please accept our apologies for the inconvenience during your stay.