Skip to main content

The Surrey Hotel

4.0 star property
Guests find peaceful moments in the garden or take invigorating swims in the indoor pool, while practical amenities like on-site car rentals make exploring easy

Choose dates to view prices

The Surrey Hotel sits near Eden Park, offering a quiet retreat with its indoor pool and garden. Guests connect to WiFi from their rooms and start their day with breakfast at The Surrey Pub. The attentive staff and concierge services have consistently impressed previous visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is ₩138,284
₩159,027 total
includes taxes & fees
Apr 3 - Apr 4

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | Flat-screen TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Standard Apartment, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
7 bedrooms
Blackout drapes/curtains
  • Garden view
  • 40 sq m
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Heating
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road) | Desk, blackout drapes, iron/ironing board, free WiFi

Motel Studio (located across the road)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Separate bedroom
Heating
Ceiling fan
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

You may also like

Ad
Suite (Panorama View) | In-room safe, laptop workspace, blackout drapes, soundproofing

Radisson RED Auckland

Auckland Central Business District
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 6 reviews
Radisson RED Auckland
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Grey Lynn, a neighborhood in Auckland, The Surrey Hotel is in the suburbs. Sky Tower and Ponsonby Road are local landmarks, and travelers looking to shop may want to visit Princes Wharf and Karangahape Road. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Auckland travel guide
Map
465 Great North Road, Grey Lynn, Auckland, 1021

What's nearby

  • Mount Eden, Auckland / New Zealand - December 10, 2019: The Legendary Volcano location of Mount Eden and the skyline of Auckland
    Eden Park
    15 min walk - 1.3 km
  • Karangahape Road
    Karangahape Road
    2 min drive - 2.2 km
  • Auckland Zoo showing dangerous animals and zoo animals
    Auckland Zoo
    3 min drive - 2.5 km
  • Western Springs Stadium
    14 min walk - 1.3 km
  • Queen Street Shopping District
    3 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station
    2 min drive
  • MOTAT 1 Tram Stop
    16 min walk
  • Auckland Intl. Airport (AKL)
    25 min drive

Restaurants

  • The Portland Public House
    18 min walk
  • Heritage Cuisine Of India
    20 min walk
  • Ada
    3 min walk
  • Holy Hop
    2 min drive
  • Thaiger
    5 min walk

About this property

The Surrey Hotel

Upscale hotel near Sky Tower
Located close to Eden Park, The Surrey Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, The Surrey Pub, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), a reception hall, and a front-desk safe
  • A 24-hour front desk, an elevator, and luggage storage
  • Smoke-free premises, meeting rooms, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 83 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Studio | Desk, iron/ironing board, free WiFi, bed sheets
Quest Ponsonby
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
8.0 out of 10, Very Good, 801 reviews
The price is ₩120,069
₩138,079 total
includes taxes & fees
Mar 12 - Mar 13
Quest Ponsonby
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Surrey Hotel?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Apr 3, 2026 start from ₩138,284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Surrey Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Surrey Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Surrey Hotel located?

Located in Grey Lynn, this hotel is within 1 mi (2 km) of Western Springs Lakeside Park and Eden Park. Sky Tower is 2.2 mi (3.5 km) away. MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Surrey Hotel Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 246 out of 1001 reviews
Rating 8 - Good. 429 out of 1001 reviews
Rating 6 - Okay. 218 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Stayed 2 nights in Dec 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Stayed 3 nights in Oct 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Stayed 2 nights in Sep 2025

10/10 Excellent

Anishea

Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Stayed 2 nights in Jun 2025

8/10 Good

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Stayed 1 night in Sep 2024

6/10 Okay

Rae

Liked: Staff & service
Easy check in , rooms were clean and sufficient for our overnight stay
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids always enjoy the pool
Stayed 1 night in May 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy spot to stay, thanks again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring Your Baby!

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just felt very comfortable here The only thing I wish was there was a microwave in the room Staff were always very helpful
Stayed 5 nights in Dec 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with facilities and staff were very friendly
Stayed 1 night in Nov 2023

8/10 Good

Barry

Liked: Staff & service, amenities
Good customer service on arrival, room was clean few stains on the carpet but nothing major. Pretty good for the price, would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024