Verified
10/10 Excellent
Rachel
Mar 12, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel
Stayed 3 nights in Mar 2026
The Surrey Hotel
4.0 star property
Guests find peaceful moments in the garden or take invigorating swims in the indoor pool, while practical amenities like on-site car rentals make exploring easy
Choose dates to view prices
Photo gallery for The Surrey Hotel
The Surrey Hotel sits near Eden Park, offering a quiet retreat with its indoor pool and garden. Guests connect to WiFi from their rooms and start their day with breakfast at The Surrey Pub. The attentive staff and concierge services have consistently impressed previous visitors.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Business services
The current price is ₩152,851
₩152,851
₩175,779 total
includes taxes & fees
Apr 21 - Apr 22
Room options
Check availability for these dates
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Family Room
Family Room
- Sleeps 5
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
- Sleeps 4
View all photos for Motel Studio (located across the road)
Motel Studio (located across the road)
- Sleeps 3
View all photos for Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
8.08.0 out of 10
Very good
1 review
(1 review)
- 53 sq m
- Sleeps 4
- 1 Queen Bed and 2 Twin Beds
View all photos for Standard Apartment, 1 Bedroom, Garden View
Standard Apartment, 1 Bedroom, Garden View
- Garden view
- 40 sq m
- 7 bedrooms
- Sleeps 2
- 1 Queen Bed
View all photos for Family Room
Family Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 40 sq m
- 2 bedrooms
- Sleeps 5
- 1 Queen Bed and 3 Twin Beds
View all photos for Superior Room, 2 Double Beds
Superior Room, 2 Double Beds
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
- 30 sq m
- 1 bedroom
- Sleeps 2
- 2 Double Beds
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
9.09.0 out of 10
Wonderful
14 reviews
(14 reviews)
- 30 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
View all photos for Motel Studio (located across the road)
Motel Studio (located across the road)
9.49.4 out of 10
Exceptional
8 reviews
(8 reviews)
- 30 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
- Sleeps 4
View all photos for Standard Apartment, 1 Bedroom, Garden View
Standard Apartment, 1 Bedroom, Garden View
- Sleeps 2
View all photos for Superior Room, 2 Double Beds
Superior Room, 2 Double Beds
- Sleeps 4
View all photos for Deluxe Room
Deluxe Room
- Sleeps 4
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About the neighborhood
Located in Grey Lynn, a neighborhood in Auckland, The Surrey Hotel is in the suburbs. Sky Tower and Ponsonby Road are local landmarks, and travelers looking to shop may want to visit Princes Wharf and Karangahape Road. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take an opportunity to explore the area for water adventures such as kayaking. Visit our Auckland travel guide
465 Great North Road, Grey Lynn, Auckland, 1021
What's nearby
Eden Park15 min walk - 1.3 km
Karangahape Road2 min drive - 2.2 km
University of Auckland3 min drive - 3.3 km- Western Springs Stadium14 min walk - 1.3 km
- Queen Street Shopping District3 min drive - 2.9 km
Getting around
- Auckland Kingsland Station2 min drive
- MOTAT 1 Tram Stop16 min walk
- Auckland Intl. Airport (AKL)25 min drive
Restaurants
- The Portland Public House18 min walk
- Heritage Cuisine Of India20 min walk
- Ada3 min walk
- Holy Hop2 min drive
- Thaiger5 min walk
About this property
The Surrey Hotel
Upscale hotel near Sky Tower
Located close to Eden Park, The Surrey Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, The Surrey Pub, offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
- An indoor pool
- Full breakfast (surcharge), a reception hall, and a front-desk safe
- A 24-hour front desk, an elevator, and luggage storage
- Smoke-free premises, meeting rooms, and concierge services
- Guest reviews give top marks for the helpful staff
Room features
All 83 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Mini fridges, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
- A bar/lounge
- A restaurant
- Snack bar/deli
Restaurants on site
- The Surrey Pub
Things to do
- Indoor pool
Family friendly
- Indoor pool
- Laundry facilities
- Mini-fridge
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
Business services
- 3,229 square feet of conference space
- Business center
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- 3 floors
- 4 buildings
- Built in 1980
- Edwardian architecture
- Reception hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Mini-fridge
More
- Air conditioning
- Desk
- Free local calls
- Iron/ironing board
- Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 150.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland
Frequently asked questions
Does The Surrey Hotel have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at The Surrey Hotel?
As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Apr 21, 2026 start from ₩152,851, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Surrey Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Limited spots are available.
What time is check-in at The Surrey Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at The Surrey Hotel?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is The Surrey Hotel located?
Located in Grey Lynn, this hotel is within 1 mi (2 km) of Western Springs Stadium and Eden Park. Sky Tower is 2.2 mi (3.5 km) away. MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.
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Reviews
The Surrey Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 245 out of 1000 reviews
10 - Excellent
245
Rating 8 - Good. 429 out of 1000 reviews
8 - Good
429
Rating 6 - Okay. 218 out of 1000 reviews
6 - Okay
218
Rating 4 - Poor. 78 out of 1000 reviews
4 - Poor
78
Rating 2 - Terrible. 30 out of 1000 reviews
2 - Terrible
30
Reviews
Verified
8/10 Good
Rosemary
Feb 25, 2026
Liked: Cleanliness
Yes room was very clean and the staff very helpful
Rosemary
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Sheryl
Jan 31, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean , tidy, comfortable bed
Sheryl
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Leah
Nov 30, 2025
Liked: Cleanliness, staff & service
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Leah
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Rhonda
Dec 11, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean, good at the pub was great
Rhonda
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
SANDRA
Nov 30, 2025
Liked: Cleanliness, staff & service
I stay here often as I like it. The staff are always courteous and helpful.
SANDRA
Stayed 3 nights in Nov 2025
Verified
8/10 Good
Philippa
Sep 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Philippa
Stayed 1 night in Sep 2025
Verified
8/10 Good
Karen
Jul 31, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Karen
Stayed 1 night in Jul 2025
Verified
8/10 Good
Kim
Dec 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Kim
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Payton
Oct 16, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Payton
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Michael
Oct 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Michael
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Anishea
Mar 17, 2025
Great service from staff, clean facilities, good food.
Anishea
Stayed 1 night in Mar 2025
Verified
8/10 Good
Alistair
Sep 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Alistair
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Carmen
Jun 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Carmen
Stayed 2 nights in Jun 2025
Verified
10/10 Excellent
Bella
Jan 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Bella
Stayed 1 night in Jan 2025
Verified
10/10 Excellent
Mike
Sep 17, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant, nice clean quiet room when i needed sleep on a working trip, staff were friendly, great place to stay overall
Mike
Stayed 1 night in Sep 2024
Verified
8/10 Good
Vikki
Apr 19, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Vikki
Stayed 2 nights in Apr 2025
Verified
6/10 Okay
Rae
Oct 10, 2024
Liked: Staff & service
Easy check in , rooms were clean and sufficient for our overnight stay
Rae
Stayed 1 night in Oct 2024
Verified
8/10 Good
Mark
May 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids always enjoy the pool
Mark
Stayed 1 night in May 2025
Verified
10/10 Excellent
Jess
Sep 24, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and easy spot to stay, thanks again!
Jess
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Alan
Jun 28, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we were after - easy walk to Eden Park and shops close by
Alan
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Verified traveler
Mar 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring Your Baby!
Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Verified traveler
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Rebecca
Dec 28, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just felt very comfortable here
The only thing I wish was there was a microwave in the room
Staff were always very helpful
Rebecca
Stayed 5 nights in Dec 2024
Verified
10/10 Excellent
Meagan
Nov 10, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all your shopping needs. Has dining available on site also for convenience. Lots of parking.
Meagan
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Elyse
Nov 22, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Happy with facilities and staff were very friendly
Elyse
Stayed 1 night in Nov 2023