4 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(이탈리아 요리)
예약 가능 여부 확인

JW 메리어트 오스틴 여행 후기

4 out of 5
JW 메리어트 오스틴
110 E 2nd St, Austin, TX

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 703개" "
평점 8 - 좋아요. 1003개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 50개" "
평점 4 - 별로예요. 1003개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 32개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

4/10 - 별로예요

jinho

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 11일
Dear Jlnho,Thank you for taking the time to let us know through your review about your overall experience while staying with us. Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. I have shared your overall score with our leadership team to review and ensure the necessary guidelines are in place so our guests will have a more enjoyable stay. I hope you choose to stay with us again when your travels bring you back to the Austin area. Sincerely,JW Marriott Austin

8/10 - 좋아요

jeilens

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
합리적인 가격에 만족스러운 서비스
전반적으로 만족스러운 숙소였습니다!
2023년 7월에 2박 숙박함
답변 제공: Cindy C. 님, 2023년 7월 17일
Dear jeilens,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치도 좋았고 시설도 좋았습니다. 바의 음식과 음료는 무난했습니다.
2022년 1월에 1박 숙박함
답변 제공: Tenzin 님, 2022년 2월 3일
Dear Anonymous, Thank you for taking the time to provide feedback from your recent stay. I am so happy to hear that you enjoyed your experience with us! We hope to welcome you back the next time your travels bring you to Austin.

10/10 - 훌륭해요

PHILHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
숙소옆에 공사중인 건물이 있습니다. 아침에는 꽤나 시끄러울수 있으니 주의하세요. 나머지는 깨끗하고 좋습니다
2021년 11월에 2박 숙박함
답변 제공: Juliana M 님, 2021년 11월 16일
Dear PHILHO, Thank you for the great review! I am so glad to hear you enjoyed your stay. I do apologize for any inconvenience the noise may have caused. We hope to welcome you back the next time your travels bring you to Austin!

10/10 - 훌륭해요

YEA SUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good to drink
Room and facilities are all good as other top tier hotels. One particular better was bars in the hotel and around. Drinking beers around open air table was fantastic.
2021년 10월에 1박 숙박함
답변 제공: Suzanne C. 님, 2021년 10월 28일
Dear YEA SUN, Thank you for the great review! I am so glad to hear you enjoyed your stay and that our bars exceeded your expectations. We hope to welcome you back the next time your travels bring you to Austin Sincerely, Suzanne C.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jeff

연인과의 여행
좋아요: 편의 시설/서비스
Awesome hotel close to everything. Good food and friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 23일
Dear Jeff,Thank you for the 5 STAR review and great comment. I am so glad to hear you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back soon the next time you are in Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel in downtown Austin!
2024년 4월에 4박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 23일
Dear Michael,Thank you for the 5 STAR review and wonderful comments. I am so glad to hear you enjoyed your stay. Thank you for being our guest and hope to welcome you back soon the next time you are in Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 편의 시설/서비스
Very clean and easy to navigate facilities
2024년 4월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 18일
Dear Michael,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 18일
Dear Jeffrey,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Chieh Ju

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second visit to the JW Marriott in Austin. It was just as nice as the first time.
2024년 4월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 15일
Dear Chieh Ju,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back the next time your travels bring you to Austin again!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is in the heart of Austin. Took food tour starting across the street. Ebike tour 1 mile away. Walk to the river and "bat bridge". Perfect for exploring Austin
2024년 4월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 11일
Dear Douglas,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

8/10 - 좋아요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
For the price of the property, we would expect a refrigerator and microwave in the room. We didn't have anywhere to store our leftovers and ended up throwing a lot of food away. We were also told that wifi would be free but they tried to charge us for it. Thankfully, we had joined the Marriott Bonvoy club so the charges were waived. The restaurants and lobby bar were great. Location was awesome also.
2024년 4월에 5박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 10일
Dear Linda,Thank you for the your recent review and comments, I am so glad to hear over all you enjoyed your stay. It was a pleasure having you as our guest. Regarding refrigerators, this is currently not part of the JW brand standard; however, we do have several units on the property and we are always happy to deliver them at no cost upon request or place one in your room prior to arrival. We are sorry for the inconvenience. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Ryan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 11일
Dear Ryan,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Jeff 님, Cocoa Beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience all.the way around. Dean's steak house was OFF da HOOK....👍
2024년 4월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 9일
Dear Jeff,Thank you for the 5 STAR review and wonderful comments regarding your exerience at the hotel and Dean's steak house. I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All
2024년 3월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 1일
Dear Rene,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

8/10 - 좋아요

Dana

2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 1일
Dear Dana,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to where I wanted to be
2024년 2월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 22일
Dear Sylvia,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

8/10 - 좋아요

Aditya 님, Lufkin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is always good. Valet expensive which is ok for location but guys dint help get luggage out or back in to the vehicle. While it is not necessary to show good hospitality, it is what separates special from good.
2024년 3월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 19일
Dear Aditya,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall but we also appreciate your feedback and comments regarding our valet services. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Elena

2024년 2월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 15일
Dear Elena,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Jill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and lots of amenities.
2024년 3월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 15일
Dear Jill,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent! We walked to restaurants, Ladybird trail, nearby events. Plenty of staff to help and answer questions. CheckIn was done online so that was not a holdup. The gym is the best hotel gym we have ever worked out in.
2024년 3월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 5일
Dear Marlanne,Thank you for the 5 STAR review and wonderful comments regarding our staff, amenities and location, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent locations . Great restaurant & rooftop pool .
2024년 2월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 2월 27일
Dear Thomas,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

8/10 - 좋아요

Donald 님, Laval

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 2월 27일
Dear Donald,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

8/10 - 좋아요

Sanjeni

2024년 2월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 3월 21일
Dear Sanjeni,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We hope to welcome you back the next time your travels bring you to Austin. Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 2월 9일
Dear Ryan,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 2월 7일
Dear Amber,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Linette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to downtown meetings with lots of dining and entertainment options
2024년 2월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 2월 7일
Dear Linette,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

6/10 - 괜찮아요

Stephanie

2024년 2월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 4월 11일
Dear Stephanie,Thank you for taking the time to let us know through your review about your overall experience while staying with us. Providing the highest level of hospitality is our number one priority and I apologize for failing to meet your expectations. I have shared your overall score with our leadership team to review and ensure the necessary guidelines are in place so our guests will have a more enjoyable stay. I hope you choose to stay with us again when your travels bring you back to the Austin area. Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding
2024년 1월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 30일
Dear Rene,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Manuel

2024년 1월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 23일
Dear Manuel,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 23일
Dear Amber,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

kalyn

2024년 1월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 23일
Dear kalyn,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My second time staying at a JW. Very nice hotel in a great location in downtown Austin. Close to everything. Great experience.
2024년 1월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 12일
Dear James,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

8/10 - 좋아요

J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 12일
Dear J,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Gena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property. Great room. Neighbors were a little noisy.
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 12일
Dear Gena,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

GUSTAVO

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Starbucks
Le estoy dando 3 en servicio ya que cuentan con area de Starbucks que tiene un pesimo servicio. Todos los demas excelentes.
2024년 1월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 9일
Dear Gustavo,Thank you for taking the time to provide a positive review of your recent stay. I am so happy to hear that overall you enjoyed your experience with us but also appreciate your comments and feedback regarding your experience at the Starbucks kiosk.Thank you again and we hope to welcome you back the next time your travels bring you to Austin. Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Juanita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing- will be back
Everything was excellent and beautiful. The restaurants are great. I love that you can go down the elevator and have a nice dinner and amazing food. Dean’s is superb. I will say that I wish there was a mini fridge and microwave in our room- we had many snacks and leftovers that weekend so that would’ve helped. Otherwise, perfection.
2023년 12월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 9일
Dear Juanita,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. Regarding refrigerators, this is currently not part of the JW brand standard; however, we do have several units on the property and we are always happy to deliver them at no cost upon request or place one in your room prior to arrival.We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Isabella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay
Our stay at JW Marriot, although short, was extremely nice. We enjoyed our late night view of the city from the rooftop. We also had a few drinks at the bar and enjoyed the steakhouse as well. The staff was very friendly and super helpful. If we have the opportunity to return to Austin in the future, we’d love to stay here again.
2024년 1월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 9일
Dear Isabella,Thank you for the 5 STAR review and wonderful comments regarding our hotel and food outlets, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 5일
Dear Shawn,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

2/10 - 너무 별로예요

Marina

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience at checking out
Everything was all good until checking out paid for valet parking as they went to get my vehicle it was parked on the street and expected me to take all my luggage out there when all other valet parking visitors got their vehicle in valet parking we were not treated the same as a paid customer like all others staying there. Then I was charge by the hotel for a the same night so needless to say I was charged again then it was just an inconvenience to my family and I had to call and wait to get this payment situated and now I have to wait for my payment to get released
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 3일
Dear Marina,Thank you for taking the time to provide valued feedback regarding your recent stay. I can absolutely understand the disappointment and frustrations you experienced throughout your stay with our valet service. I assure you that is not the high-quality level of service we strive to provide for all of our guests. I have shared your feedback with our valet/ parking service company to ensure these types of issues don't occur in the future. Thank you again and I appreciate your review and comments. We hope you give us a chance to welcome you back the next time your travels bring you to Austin. Sincerely,JW Marriott Austin

8/10 - 좋아요

Ruth

2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2024년 1월 5일
Dear Ruth,Thank you for taking the time to provide feedback on your recent stay. I am so happy to hear that you enjoyed your experience with us overall. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

8/10 - 좋아요

Laurie orJohn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couldn't check in online or pay for parking in advance. Desk staff were great. Free water. No free breakfast. No bathroom fan.
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 28일
Dear Laurie or John,Thank you for taking the time to provide feedback on your recent stay. I am happy to hear that you enjoyed your experience with us overall but also appreciate your comments and feedback. We look forward to having you again as our guest the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at check-in were amazing.
2023년 12월에 2박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 22일
Dear Gary,Thank you for the 5 STAR review and great comment. I am so glad to hear you enjoyed your stay. It was a pleasure to have you as our guest. We hope to welcome you back soon the next time you are in Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Chelsea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always love staying here! Customer services is by far the best! Great food options and location!
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 21일
Dear Chelsea,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Tu

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 19일
Dear Tu,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Vincent

2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 19일
Dear Vincent,It was a pleasure to have you and thank you for the great review. I am so glad to see you enjoyed your stay. We hope to welcome you back the next time your travels bring you to Austin!Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel. From valet to the rooms, I couldnt have asked for a better stay. Lobby bar had great drinks and nice seating. Will come back again!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Olga

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location, very central and walkable. Many dining options all around. The room was perfect and staff were all very friendly and helpful. Overall would highly recommend.
2023년 12월에 2박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 15일
Dear Olga,Thank you for the 5 STAR review and wonderful comments, I am so glad to hear you enjoyed your stay. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin

10/10 - 훌륭해요

Paola

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Only feedback was wish spa had more amenities like sauna, steam room, etc.
2023년 12월에 1박 숙박함
답변 제공: Cindy C. 님, 2023년 12월 12일
Dear Paola,Thank you for the 5 STAR review and appreciate your feedback regarding our spa amenities. It was a pleasure having you as our guest. We hope to welcome you back soon the next time you are in the Austin area.Sincerely,JW Marriott Austin