“Disappointed with the room experience, especially for a Taj property. The shower enclosure is extremely congested—I could barely turn or stretch my arms to soap myself—and the shower area also appeared dirty and poorly maintained.
When I raised this with reception, I was told it was because I had booked the “base room.” However, my booking clearly shows a Premium Room (344 sq. ft.), and nowhere were such unusually small shower dimensions mentioned. Regardless of room category, basic facilities...