Ba Dinh Square Tours

Exceptional breakfast buffet, amazing location, and very attentive staff. A truly lovely stay.

I love staying here every time I visit Hanoi. The staff always remembers me as soon as I walk into the hotel. Henry at the reception desk to Jaime, the chef in the kitchen and the girl who brings my breakfast to me in the restaurant. The entire staff is outstanding and very friendly.

I can't really rate this cruise specifically. We were moved to a different cruise line at the last hour. I booked Amanda after doing my research, and over the past few months I was chatting to 1 person for organising stuff there. That person left the company and none of my communications (through Whatsapp) was noted anywhere. 2 days before the cruise a new person was in touch. I repeated the entire process. Up to the day of the cruise, everything was smooth with the admin. Then an hour or so before I got sent a "we regret to inform you....." message. Stating that the cruise had leaks due to the storms. But there were no recent storms that would not have allowed the leakage identification to have only occurred on the morning of the cruise. They had weeks or months to do so. I believe this was simply an excuse. Perhaps for overbooking. Anyway, luckily enough, they booked us on another cruise that offered the same itinerary, so we were ok with that. However, it was another cruiseline, one that I had ruled out as part of my initial research. In the end, it worked out.