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Hotel Helenenburg

Property class: 3

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At Hotel Helenenburg, you can look forward to a golf course, a terrace, and a garden. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna. In addition to a playground and a library, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

View all photos for Standard Double Room, Balcony

A hotel room with a bed, a TV, a window with curtains, and a view of a mountain.

Standard Double Room, Balcony

  • Valley view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Single Room, Balcony

A hotel room with a bed, bedside lamps, a nightstand, a vase with flowers, a bottle of wine, and a fruit arrangement on the bed.

Standard Single Room, Balcony

  • Valley view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi
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About the neighborhood

Located in Bad Gastein, Hotel Helenenburg is near a train station and in the mountains. The area's natural beauty can be seen at Hohe Tauern National Park and Bad Gastein Waterfall, while Gasteiner Museum and Mining Machinery Museum are cultural highlights. Wasserspielepark Fallbach and Molltaler Gletscher are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing. Visit our Bad Gastein travel guide
Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640

What's nearby

  • A white building with a balcony overlooking a waterfall.
    Bad Gastein Waterfall
    11 min walk - 1.0 km
  • Graukogel Cable Car
    3 min walk - 0.3 km
  • Gastein Vapor Bath
    6 min walk - 0.6 km
  • Felsentherme Spa
    16 min walk - 1.4 km
  • Stubnerkogel Cable Car
    16 min walk - 1.4 km

Getting around

  • Bad Gastein Station
    15 min walk

Restaurants

  • Untere Aspenalm
    14 min drive
  • The Blonde Beans
    16 min walk
  • Jägerhäusl
    11 min walk
  • Stubnerkogel Panorama Restaurant
  • Hapimag Kaiserhof Hotel Bad Gastein
    8 min walk

About this property

Hotel Helenenburg

  • Hotel in the mountains
  • Consider a stay at Hotel Helenenburg and take advantage of a golf course, a terrace, and a garden. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Supervised childcare (surcharge), a front-desk safe, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Helenenburg include amenities such as free WiFi, safes, and room service.
  • Extra amenities include:
    • Bathrooms with tubs or showers and hair dryers
    • Flat-screen TVs with satellite channels
    • Balconies and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf course
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 4.00 per person, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.1 for the first bedroom per night, and increases by EUR 1.1 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Helenenburg pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 10 per day and a fee of EUR 10 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Helenenburg?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Helenenburg?

Check-out is at 10 AM.

Does Hotel Helenenburg provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Helenenburg located?

Located in the mountains, this ski-in/ski-out hotel in Bad Gastein is within a 5-minute walk of Gastein Ski Resort and Graukogel Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Gastein Vapor Bath and Bad Gastein Waterfall are also within 10 minutes. Bad Gastein Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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