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아스타기나 리조트 빌라 앤드 스파 여행 후기

4 out of 5
아스타기나 리조트 빌라 앤드 스파
Jalan Werkudara, Double Six, Seminyak, Badung, Legian, Bali

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 520개 이용 후기 중 238개" "
평점 8 - 좋아요. 520개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 56개" "
평점 4 - 별로예요. 520개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 8개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

YUMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 3박 숙박함
답변 제공: Dwi 님, 2018년 11월 24일
Dear Ms. YUMI, Thank you for taking your time to give an excellent review about Astagina Resort Villa and Spa. We hope we will see you again one day and it would be our greatest pleasure to be your host again one day. We are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya

10/10 - 훌륭해요

YUMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
쉬기 위해 발리여행을 왔고 오기전에 바로 예약을 했는데 조용하고 사람들은 너무 친절한 숙소였습니다 다블 식스 비치와 걸어서 10분 밤에ㅜ맥쥬 마시면서 수영하기 아침에 수영장 배드에 무워서 책 읽은것이 기억에 남아요
2018년 11월에 1박 숙박함
답변 제공: Dwi 님, 2018년 11월 24일
Dear Ms. YUMI, Thank you very much for reviewing Astagina Resort Villa and Spa regarding our services. It was our greatest pleasure to be able to serve you well during your recent stay with us. We are delighted to read that you enjoyed your stay very much with us and hopefully we will see you again one day. Thank you and we are looking forward to welcoming you back to stay at Astagina in the near future. Best regards, Dwi Jaya Praditya

10/10 - 훌륭해요

sujin Jeoung 님, korea.seoul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
수영장. 서비스. 조식 굿굿
직원들도 너무 친절하고 조식도 너무 맛있고 풀도 깨끗해서 너무 좋았어요 위치적으론 좀 돌아들어간다는게 별로긴 했는데 스미냑이 워낙 차가 막혀서.. 그래도 예쁜숙소라 맘에들고 한국인이 거의 없어 더 좋았어요 정말 해외온 기분ㅎ 마지막으로 숙소는 화장실이 조끔 더러운것? 청소가 된건지 그냥 이불정리해논건 아신지싶은? 그래도 다시가고싶은 곳이에요
2017년 8월에 3박 숙박함
답변 제공: Gede Putra 님, 2017년 10월 4일
Thank you very much for choose Astagina Resort Villa & SPA as your accommodation during holiday in Bali. We wish you would like be our repeater guest if you come back to Bali. It was nice to got good comment from you and we will keep our staff & service quality. Have a nice day. Best Regards Gede Putra E-Commerce Executive Continue with Conversation

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
feel so good
feel so good, kindly staff, good breakfast etc..
답변 제공: Astagina Resort Villa and Spa Management 님, 2015년 11월 20일
Dear Sir/Madam, Warmest greeting from Astagina Resort Villa and Spa... Thank you for allocating your time to write a review on Astagina. It was a pleasure to have you stayed here. Thank you for the compliment upon our resort, we really appreciate it. Furthermore, we also want to thank you for the feedback on the daily housecleaning, we have noted it for correction. Thank you once again and we are looking forward for your next stay. Best Regards, Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

SEO HYUN 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 숙소
매우 좋았습니다
답변 제공: Management 님, 2016년 1월 23일
Dear Seo Hyun, Warmest greeting from Astagina Resort Villa and Spa... Thank you for allocating your time to write a review on Astagina. It was an honor to have you stayed here. We are glad that you enjoyed your stay and thank you for the compliment upon our resort, we really appreciate it. Thank you once again and we are looking forward for your next stay. Best Regards, Management

10/10 - 훌륭해요

Ai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Dwi 님, 2024년 3월 4일
Dear Ai, Thank you for staying at Astagina Resort Villa and Spa. Hopefully we will have another time to serve you again to create another enjoyable stay in the future. Regards, Management Team

8/10 - 좋아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was a little worn but overall very good. Bed was comfortable but bathroom a bit tight. Pool, pool bar and breakfast was excellent
2024년 1월에 5박 숙박함
답변 제공: Dwi 님, 2024년 1월 24일
Dear Amy,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comfortable bed, excellent pool, pool bar, and breakfast.We also acknowledge your observation regarding the property's wear and the bathroom size. Your input is valuable, and we will certainly use it to improve and enhance the overall guest experience.We hope to have the pleasure of welcoming you back in the future, allowing us the opportunity to exceed your expectations.Best regards,Dwi Jaya Praditya

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the overall experience of my stay. Staff were helpful and very friendly. Located close to the beach and within walking distance of everything. I would certainly stay again on a future visit.
2023년 11월에 5박 숙박함
답변 제공: Dwi 님, 2023년 12월 18일
Dear Joel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We're thrilled to hear that you enjoyed your overall stay and found our staff helpful and very friendly. It's great that our convenient location near the beach and within walking distance of everything added to the enjoyment of your visit. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

10/10 - 훌륭해요

Trine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotellet er fantastisk. Værelserne er store med dejlige senge. Morgenmaden er overdådig, personalet imødekommende og serviceorienterede. Vi nød opholdet og kan varmt anbefale hotellet.
2023년 11월에 4박 숙박함
답변 제공: Dwi 님, 2023년 12월 1일
Kære Trine,Vi er glade for at høre, at du fandt Astagina Resort Villa and Spa fantastisk og nød de rummelige værelser, komfortable senge, overdådig morgenmad og vores imødekommende og serviceorienterede personale. Det er altid en fornøjelse at modtage positiv feedback, og vi sætter stor pris på, at du anbefaler vores hotel. Vi ser frem til at byde dig velkommen tilbage til endnu et vidunderligt ophold i fremtiden.Varme hilsner,Astagina Team

10/10 - 훌륭해요

Zoe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful villa with beautiful staff. 10 out of 10 for service... food .. grounds. Amazing location
2023년 11월에 4박 숙박함
답변 제공: Dwi 님, 2023년 11월 25일
Dear Zoe,We're thrilled to hear that you enjoyed your stay at Astagina Resort Villa and Spa. It's wonderful to know that our villa, staff, service, food, and grounds all met your expectations. We strive to create a memorable experience for our guests, and it's truly rewarding to receive a perfect 10 out of 10 from you. We appreciate your kind words and hope to welcome you back for another amazing stay in the future.Best Regards,The Astagina Resort Villa and Spa Team

10/10 - 훌륭해요

Daniel

2023년 11월에 10박 숙박함
답변 제공: Dwi 님, 2023년 12월 18일
Dear Daniel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We hope you enjoyed your recent stay with us. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort was an easy and short walk to the shops and the beach and local restaurants. The staff were excellent and the grounds beautiful. The restaurant was great and the spa provided all services but were a bit pricey compared to the local spa offerings. The bathrooms were a little dated but the rooms were traditional style and had all the amenities needed.
2023년 10월에 12박 숙박함
답변 제공: Dwi 님, 2023년 10월 24일
Dear Ms. Tracy,Thank you for taking the time to share your thoughts about your stay at Astagina Resort Villa and Spa. We're glad to hear that our resort's location made it easy for you to explore the shops, the beach, and local restaurants.Your kind words about our excellent staff and beautiful grounds are greatly appreciated. We're also delighted to know that you enjoyed our restaurant and found our rooms to be traditional and well-equipped with the amenities you needed.Your feedback on our spa pricing and the dated bathrooms is valuable to us, and we'll certainly take it into consideration as we continually strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or if there's anything else you'd like to share, please don't hesitate to reach out.Warm regards,Management Team

8/10 - 좋아요

Vittoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient area Staff very helpful
2023년 10월에 1박 숙박함
답변 제공: Dwi 님, 2023년 10월 24일
Dear Ms. Vittoria,Thank you for your brief but valuable feedback. We're pleased to hear that you found our location very convenient and that our staff was helpful during your stay.Your satisfaction is important to us, and we're here to assist you with anything you may need in the future. We look forward to welcoming you back to Astagina Resort Villa and Spa.Warm regards,Management Team

10/10 - 훌륭해요

Kate

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, very friendly staff. Lovely grounds and pool with swim up bar. Breakfast was delicious. Would definitely stay here again
2023년 9월에 3박 숙박함
답변 제공: Dwi 님, 2023년 9월 21일
Dear Ms. Kate,Greeting from Astagina Resort Villa and Spa.Thank you for your kind words. We're delighted to hear that you had a great stay with us, enjoyed our friendly staff, lovely grounds, and delicious breakfast. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Management Team

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Dwi 님, 2023년 9월 13일
Dear Ms. Joanne,Greeting from Astagina Resort Villa and SpaWe wanted to take a moment to express our heartfelt gratitude for choosing to stay at Astagina Resort Villa and Spa during your recent visit. It was a pleasure to have you as our guest, and your presence added to the warmth and vibrancy of our establishment.It was a pleasure serving you, and we hope to have the honor of welcoming you back in the future. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.Warmest regards,Management Astagina

8/10 - 좋아요

Sharyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable resort
2023년 8월에 17박 숙박함
답변 제공: Dwi 님, 2023년 9월 2일
Dear Ms. Sharyn,We're pleased to hear that you found Astagina Resort Villa and Spa to be a very comfortable resort.Our team is dedicated to providing a comfortable and relaxing experience for our guests, and we're delighted that you had a comfortable stay.We hope to have the pleasure of hosting you again in the future. If you plan on returning, please feel free to reach out to us with any special requests or preferences you may have for your next stay.Thank you for choosing us for your visit, and we look forward to welcoming you back soon!Regards, Managament Team

8/10 - 좋아요

Hayley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Dwi 님, 2023년 8월 26일
Dear Mr. Hayley,Thank you for choosing Astagina Resort Villa and Spa for your recent stay. We hope you had a wonderful time with us. If you have any feedback or suggestions to share, we'd love to hear them. Your input helps us improve and provide even better experiences for our guests.We look forward to the opportunity of welcoming you back in the future for another great stay.Best regards,Management Astagina

10/10 - 훌륭해요

Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved Astagina. Staff amazing & friendly & happy. Resort is not super modern. But extremely good value. Great if you aren't after crowds, bogans, and partying. Great to base yourself & relax.
2023년 8월에 2박 숙박함
답변 제공: Dwi 님, 2023년 8월 26일
Dear Ms. Lyn,Thank you for taking the time to share your experience at Astagina Resort Villa and Spa.We're thrilled to hear that you loved your stay with us. Our staff truly aims to create a welcoming and joyful atmosphere, and we're glad their efforts left a positive impression on you.While we may not be the most modern, we're dedicated to providing excellent value and a comfortable environment for our guests.Your description of our resort as a peaceful and relaxing base is wonderful, and we're delighted to have been able to provide you with the tranquility you were seeking.We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay.Best regards,Management Astagina

6/10 - 괜찮아요

Martyn

연인과의 여행
좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Dwi 님, 2023년 8월 18일
Dear Mr. Martyn, Greeting from Astagina Resort Villa and Spa Thank you for your recent stay at our home. We hope you enjoyed your stay with us and we look forward to welcoming you back for creating another enjoyable stay. See you soon! Regards, I Md Dwi Jaya Praditya

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, close to beaches and plenty of good restaurants and bars.
2023년 8월에 5박 숙박함
답변 제공: Dwi 님, 2023년 8월 14일
Dear Ms. Melissa,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Asagina Resort Villa and Spa.It's wonderful to know that you appreciated our resort's prime location, with its proximity to beautiful beaches and a variety of excellent dining and entertainment options. We understand the importance of providing our guests with convenient access to local attractions, and we're delighted that our location added to the overall enjoyment of your visit.Your kind words are a true testament to our team's commitment to creating a memorable experience for each of our guests. We're glad you found our resort to be a comfortable and enjoyable haven during your time here.Should your travels bring you back to this area, we would be absolutely thrilled to have the opportunity to welcome you once again. Please don't hesitate to reach out if there's anything we can assist you with in the future.Thank you once again for choosing Asagina Resort Villa and Spa. We hope your memories of your stay continue to bring a smile to your face.Warmest regards,Management TeamAsagina Resort Villa and Spa

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I hadn’t been to Bali for over 20 years, staying at the Astagina resort made the holiday even more memorable it was clean friendly safe and staff were all amazing highly recommend from Sharon and Tim Australia
2023년 7월에 7박 숙박함
답변 제공: Dwi 님, 2023년 8월 10일
Dear Mr/s. Sharon and Tim,Thank you so much for choosing Astagina Resort Villa and Spa for your Bali getaway after two decades. We're thrilled to have been part of your memorable experience. Your kind words about our cleanliness, friendly atmosphere, safety, and amazing staff mean the world to us. Your recommendation is truly appreciated and we can't wait to have you back on another remarkable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even better.Management Team Astagina Resort Villa and Spa

10/10 - 훌륭해요

craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place! We will return
2023년 8월에 2박 숙박함
답변 제공: Dwi 님, 2023년 8월 10일
Dear Mr. Craig,Thank you for your wonderful feedback. We're delighted to hear that you had a great time at Astagina Resort Villa and Spa. Your intention to return warms our hearts, and we can't wait to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Management Team Astagina Resort Villa and Spa

10/10 - 훌륭해요

Robin

2023년 7월에 2박 숙박함
답변 제공: Dwi 님, 2023년 8월 14일
Dear Mr. Robin,Thank you for choosing Asagina Resort Villa and Spa for your recent stay. Your satisfaction is our ultimate reward, and we are truly grateful for your support and patronage. If there is anything more we can do for you, or if you have any feedback to share, please do not hesitate to reach out to us.Wishing you all the best in your future endeavors and travels. May your days be filled with joy, adventure, and cherished memories.Warmest regards,Management TeamAsagina Resort Villa and Spa

6/10 - 괜찮아요

Abdulrahman Abdulhadi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It’s very expensive given what they offer. It’s only a room with its amenities!!
2023년 7월에 3박 숙박함
답변 제공: Dwi 님, 2023년 7월 24일
Dear Mr. Abdulrahman Abdulhadi Alamri,Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your stay at Astagina Resort Villa and Spa.We understand the importance of offering value for money to our guests, and we regret that you found our prices to be on the higher side. We constantly strive to provide a memorable and enjoyable experience for all our guests, and we take your comments seriously.Please know that your feedback is valuable to us, and we will use it to review and improve our offerings to ensure a better experience for our guests in the future.If you have any specific suggestions or concerns, we would appreciate hearing from you directly so that we can address them more effectively.We hope you will consider giving us another opportunity to exceed your expectations during your future travels.Best regards,Team Astagina

10/10 - 훌륭해요

Veasna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome hotel with cabana and pool outside room. Best breakfast in Bali but staff were pushy with getting their name recommended. One even knocked on my door whilst I was asleep, bad timing. Therefore I gave a tip to the most hard working person there: Sueta the security guy, he never asked for anything and was surprised & grateful with tip I gave.
2023년 7월에 3박 숙박함
답변 제공: Dwi 님, 2023년 7월 21일
Dear Ms. Veasna,Thank you for choosing Astagina Resort Villa and Spa for your Bali getaway. We appreciate your kind words about our cabanas, pool, and breakfast. We strive to provide the best experiences for our guests. However, we apologize for any inconvenience caused by our staff's eagerness in seeking recommendations. Your feedback is valuable to us, and we will address this matter to ensure our guests' comfort and privacy are respected at all times. On a positive note, we're thrilled to hear about your encounter with Sueta, our diligent security guy. We will make sure to recognize his outstanding service. Once again, thank you for your visit, and we hope to have the pleasure of welcoming you back to Astagina Resort Villa and Spa in the future for another delightful stay.Best regards,Managenent Team

10/10 - 훌륭해요

Nanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hyggeligt hotel, venligt personale
답변 제공: Dwi 님, 2023년 7월 20일
Dear Mr/s. Nanna,Thank you for your kind review of Astagina Resort Villa and Spa. We're thrilled to hear that you found our hotel cozy and that our staff made your stay enjoyable with their friendly and attentive service. Our team takes great pride in providing a warm and welcoming atmosphere for all our guests.We hope that you had a memorable experience during your time with us, and we look forward to the pleasure of hosting you again for another cozy and delightful stay in the future.If there's anything specific you'd like to share or if you plan to return, please don't hesitate to contact our team. We're always here to assist you in any way we can.Thank you once again for your kind words, and we can't wait to welcome you back to Astagina Resort Villa and Spa soon!Warm regards,Management Team

8/10 - 좋아요

Rachael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool villa was really nice. Breakfast was average. Room service hours terrible. Food average.
2023년 7월에 3박 숙박함
답변 제공: Dwi 님, 2023년 7월 20일
Dear Mr. Rachael,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa.We're delighted to hear that you enjoyed our pool villa and had a pleasant experience with it. However, we apologize for not meeting your expectations when it came to the breakfast and room service experience. We take your comments seriously and will discuss them with our culinary and operations teams to make the necessary improvements.Your feedback is essential to us as we continuously strive to enhance the quality of our services and amenities.Should your travels bring you back to Bali, we hope you would consider staying with us again. If you do, please don't hesitate to reach out to our team directly so that we can ensure a more enjoyable and satisfying stay for you.Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Warm regards,Management Team

10/10 - 훌륭해요

Aisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were fantastic, check in amd out were easy. Car booked to transfer to the airport, new car good driver. At the reception Putu Mei Lastrini, Kadek Dwi Saputr Jaya and the rest of the ataff were very nice and supportive. I will definitely stay again and recommend it highly.
2023년 6월에 5박 숙박함
답변 제공: Dwi 님, 2023년 7월 11일
Dear Ms. Aisha,Thank you for sharing your wonderful experience at Astagina Resort Villa and Spa. We're thrilled to hear that our staff exceeded your expectations and made your stay enjoyable from check-in to check-out.We take pride in providing seamless and hassle-free experiences for our guests, and we're glad to know that your airport transfer was smooth, with a comfortable car and a skilled driver.Putu Mei Lastrini, Kadek Dwi Saputra Jaya, and the rest of our team appreciate your kind words. They strive to create a welcoming and supportive environment for all our guests. We are grateful for your recommendation and delighted to hear that you plan to stay with us again. We can't wait to welcome you back to Astagina Resort Villa and Spa for another exceptional experience.Warm regards,Astagina Management & Team

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are amazing. They were an absolute delight. The resort is in a great location, close to everything, but removed from the main road. Thoroughly recommend . ❤️🙏
2023년 6월에 9박 숙박함
답변 제공: Dwi 님, 2023년 7월 11일
Dear Mr/s. Shawn,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa. We are delighted to hear that our staff left a positive impression on you. Providing exceptional service is our top priority, and we're glad to know that they contributed to making your experience enjoyable.Our resort's location is indeed one of its highlights, offering a convenient proximity to various attractions while maintaining a peaceful ambiance away from the main road. We're pleased to hear that you found it to be a great location.Once again, we appreciate your recommendation, and we look forward to welcoming you back for another delightful stay at Astagina Resort Villa and Spa in the future.Warm regards,Astagina Management & Team

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 12박 숙박함
답변 제공: Dwi 님, 2023년 5월 24일
Dear Mr. Richard, Greeting from Astagina Resort Villa and Spa Thank you for rating our facilities and service we have delivered during your stay with us. Hopefully they meet your satisfaction. We consistently train our team well and always keep our property improved to be able to deliver the high level of customers satisfaction. We were happy to host you, hopefully we will have another time to welcome you back for another memorable stay in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Rina

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
ゴキブリが出たこと以外はよかった。スタッフの人も優しかったし、朝ごはんもめっちゃ美味しかった。
2023년 4월에 2박 숙박함
답변 제공: Dwi 님, 2023년 5월 8일
Dear Ms. Rina, Greeting from Astagina Resort Villa and Spa Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hospitality and the breakfast provided during your stay with us. However, we are disappointed to learn about your experience with the presence of cockroaches in your room. Please accept our sincere apologies for any inconvenience caused. We understand that cleanliness and hygiene are crucial elements of a comfortable stay, and we take this matter very seriously. Our team has immediately taken steps to investigate and address the issue to ensure that such an incident does not happen again in the future. We hope to have the opportunity to welcome you back in the future, where we can exceed your expectations and provide you with a memorable stay.Thank you again for choosing our hotel, and we look forward to serving you on your next visit.Warm regards, Astagina Management Team

10/10 - 훌륭해요

Anthony Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff could not do enough for you. People always working on the up keep of the resort. Just couldn't fault anything
2023년 4월에 5박 숙박함
답변 제공: Dwi 님, 2023년 4월 19일
Dear Mr. Anthony Brian, Greeting from Astagina Resort Villa and Spa Thank you for your lovely feedback. We were pleased to have you staying with us and we happy to hear that our accommodation and service could meet your expectation. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

HIROKO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
施設内は、とても静かで、スタッフも、親切でした
2023년 4월에 1박 숙박함
답변 제공: Dwi 님, 2023년 4월 15일
Dear Mr/s. HIROKO, Greeting from Astagina Resort Villa and Spa Thank you for sharing your lovely stay. We are pleased to have you staying with us recently. Thank you and we love to have another time to serve you again at Astagina in the future. Best regards, Management Astagina

8/10 - 좋아요

Karmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location being close to beach. Friendly staff. Breakfast has excellent choices. Play areas for children.
2023년 4월에 3박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Mr. Karmen, Greeting from Astagina Resort Villa and Spa, Legian Thank you for taking your time to leave your review. We are happy to know that you enjoyed staying at Astagina due to good location, friendly staff, excellent breakfast variety, good area for children. We always maintain our property as well as our team to be able to provide outstanding services. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Astagina Resort & Spa is a fantastic stay. Close to everything. Staff are wonderful and the property is very well maintained.
2023년 3월에 12박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Mr. Jason, Greeting from Astagina Resort Villa and SpaThank you for a lovely review you have shared at this platform. We are pleased to know that how you enjoyed your recent stay with us. Thank you for your compliment about the location, staff and well maintenance property. We will miss you and look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

6/10 - 괜찮아요

Angela

2023년 3월에 1박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Ms. Angela, Greeting from Astagina Resort Villa and SpaThank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. If you have a constructive feedback to address, please let us to know to be able to improve our future services. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location,staff were magnificent,and very centrally located.the gardens were beautiful and are was extremely quiet,wouldn't hesitate to stay here again.
2023년 3월에 7박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Mr. Justin, Greeting from Astagina Resort Villa and Spa We are thrilled to read your lovely review. Thank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel. Nice staff. Close to restaurants and shops and beach. I will go back!
2023년 3월에 1박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Mr/s. Dennis, Greeting from Astagina Resort Villa and SpaThank you for your lovely review about the staff and location. At Astagina we are grateful to have a best team to create experience to exceed guest’s expectation. Our commitment is providing best service as guest’s convenience is our top priority. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great vacation
The staff is amazing, great breakfast, and great pool.
2023년 2월에 7박 숙박함
답변 제공: Dwi 님, 2023년 4월 12일
Dear Mr. John, Greeting from the island of Gods at Astagina Resort Villa and SpaThank you for sharing your lovely experience and we are happy to have you staying with us. We highlighted your compliment about the staff, breakfast, and the pool. Thank you and we look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Trevor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 4박 숙박함
답변 제공: Dwi 님, 2023년 2월 25일
Dear Mr. Trevor, Greeting from Astagina Resort Villa and Spa Thank you for rating us great at this platform. We were pleased to serve you during your stay at our home. Hopefully we will have another time to serve you again. See you soon..Regards, Management Astagina

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 13박 숙박함

10/10 - 훌륭해요

Belinda Jane

2023년 2월에 4박 숙박함

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태
2023년 1월에 6박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel is a 10
Great place to stay. Great meals, workers were amazing, and loved our room.
2023년 1월에 1박 숙박함
답변 제공: Dwi 님, 2023년 2월 3일
Dear Mr. John, Warmest greeting from the island of Gods, Bali at Astagina Resort Villa and Spa We are happy to read your compliment, and it is a pleasure to know that our service and accommodation delivered could meet your expectation. At Astagina we maintain our property well as well as all team to be able to provide sustainable excellent service. We look forward to welcoming you back to stay again at Astagina in the future.Best regards, Astagina Management

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money good area nice resort
2022년 11월에 4박 숙박함
답변 제공: Dwi 님, 2022년 12월 10일
Dear Mrs. Victoria, We are delighted to know that you enjoyed whole of your recent stay at Astagina Resort Villa and Spa. We have highlighted your compliment to be shared to our team to motivate to maintain sustainable excellent service. We hope to see you again at Astagina in the future. Best regards, Management Astagina

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in lovely setting but not near the beach
2022년 11월에 7박 숙박함
답변 제공: Dwi 님, 2022년 12월 10일
Dear Mrs. Wendy, Warmest Greeting from Astagina Resort Villa and Spa We are thrilled to have you staying with us. At Astagina we endeavor to provide a service best as we can as we want to create experience to exceed guest satisfaction. It takes only 10 minutes walk to get to Double Six beach. Thank you for your time and we hope to see you again at Astagina in the future. Best regards, Management Astagina

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here three times now and never disappointed. Staff and resort are both excellent and location is quiet and handy to everywhere.
2022년 11월에 4박 숙박함
답변 제공: Dwi 님, 2022년 12월 10일
Dear Mr. Steven, Warmest greeting from Astagina Resort Villa and Spa We are pleased to hear from you again that you always enjoy your recent stay with us for 3 times. We were so happy to host you and we hope to have another chance to serve you again in the future. We look forward to welcoming you back. Best regards, Management Astagina

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very hospitable
2022년 11월에 8박 숙박함
답변 제공: Dwi 님, 2022년 12월 10일
Dear Mr. Brian, Warmest greeting from Astagina Resort Villa and Spa We are pleased to hear from you that you enjoyed your recent stay with us. We were so happy to host you and we hope to have another chance to serve you again in the future. We look forward to welcoming you back. Best regards, Management Astagina

10/10 - 훌륭해요

Nicholas 님, Frankston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 14박 숙박함