Dear Jinhee,Thank you for taking the time to share your review. Please accept my sincere apology for any disappointing experience you had during your stay. I hope to welcome you back for a more memorable experience in the future.Warm regards,Simon GrahamHotel Manager

Dear Sunam,Great hearing that you and your family thoroughly enjoyed the stay and pleased to note that you had a wonderful holiday in Bali with the Club privileges. It will be a pleasure to have you with us again in the future.Warm regards,Simon GrahamHotel Manager

Dear Valued Guest,Thank you for sharing your review. We look forward to your return visits in the future.Warm regards,Simon GrahamHotel Manager

Dear Hong Gyu,Thank you for sharing your review. I look forward to your return visit soon.Warm regards,Simon GrahamHotel Manager

Dear Changse,Thank you for your sharing your review. It will be a pleasure to welcoming you back to our resort soon.Warm regards,Hotel ManagerSimon Graham

Dear Minbong,Thank you for sharing your review. I look forward to welcoming you back again to our resort soon.Warm regards,Simon GrahamHotel Manager

Dear Valued Guest,It is great hearing you enjoyed the genuine service extended by our team members. Your feedback on the room is very well noted for our improvement to elevate the guest experience. I really hope we have the opportunity to welcome you again and to make your next stay a memorable one.Warm regards,Simon GrahamHotel Manager

친애하는 선생님피드백을 공유해 주셔서 감사합니다.Simon Graham호텔 매니저

Dear EUN YEONG,Thank you for your review. We look forward to hosting you again in the future.Warm regards,Simon GrahamHotel Manager

Dear 최악의 호텔,Thank you for sharing your valuable feedback. We appreciate your observation regarding the room. Please accept my sincere apologies for the shortfalls. These opportunities have been addressed and we can assure would not be present on a return visit. Warm regards,Amrit GurungHotel Manager

Dear Jay,Thank you for taking the time to share your review. Please accept my sincere apology for the disappointing experience you had during your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback on the room is important to us, and we will take the necessary actions to improve our services. We hope to have the pleasure of serving you again in the future. Warm regards,Simon GrahamHotel Manager

Dear Park, I sincerely appreciate you taking the time to share your comments and observations. I would like to apologize for the inconvenience you faced during your stay while reserving tennis sessions. We’re delighted so many aspects of your stay left favorable memories with you including the clean room, food quality, and great service of our colleagues. It would be our pleasure to welcome you again in near the future. Sincerely, Amrit Gurung Hotel Manager

Dear INSUP, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Jinwoo, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Chulchae, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for taking the time to share your feedback regarding your recent stay at the Grand Hyatt Bali. While we are sorry to learn that your experience fell short of expectation in regards to breakfast, we are delighted to hear your overall experience at our resort was positive. Thank you again for your valuable feedback and we look forward to the opportunity of serving you when your travels bring you to this beautiful island. Best regards, Grand Hyatt Bali Team

Dear GWANG SU, Warm greetings from Grand Hyatt Bali. May we extend our sincere gratitude for choosing our resort during your recent trip to Bali and for taking the time to share your feedback with us. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for choosing the Grand Hyatt Bali during your recent trip and for taking the time to post your valuable feedback. We are grateful for your generous endorsement of our resort and acknowledgement of your memorable experience. We look forward to the privilege of serving you on a return trip to this fabulous island and creating more memories. Warm regards, Grand Hyatt Bali Team

Dear Jong Wook, Warm greetings from Grand Hyatt Bali. Thank you for your Expedia review. We value your gift of feedback. These are poor experiences that you should not expect from Grand Hyatt Bali and we appreciate the opportunity to learn from your shared experience. We strive to accommodate our valued guests to the best of our abilities and we are disappointed that we failed on this occasion. We trust that this experience will not deter you from choosing the Grand Hyatt Bali and hope you will give us another opportunity to exceed your expectation. Kind regards, Grand Hyatt Bali Team

Dear seulgi, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for taking the time to share your feedback regarding your recent stay at the Grand Hyatt Bali. While we are sorry to learn that your experience fell short of expectations in few areas, we are delighted to hear your overall experience at our resort was positive. Please accept our sincere apologies for not being able to exceed your expectations. We appreciate the opportunity to learn from your experience. Thank you again for your valuable feedback and we look forward to the opportunity of serving you when your travels bring you to this beautiful island. Best regards, Grand Hyatt Bali Team

Dear Hongjoo, greetings from Grand Hyatt Bali. Thank you for choosing the Grand Hyatt Bali during your recent trip and for taking the time to post your valuable feedback. We are grateful for your generous endorsement of our resort and acknowledgement of your memorable experience. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Eun Kyung, greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear HAN, Thank you for your candid feedback regarding your recent stay at the Grand Hyatt Bali. Please accept our sincere apologies for the inconsistencies and for not being able to meet your expectations. We are grateful for the comments as it gives us the opportunity to ensure we remedy as many shortcomings as possible and review our operations for continuous improvement. Should you decide to return it would be a pleasure to welcome you back and we will spare no effort in ensuring that your stay is memorable. Best regards, Grand Hyatt Bali Team

Dear MISEONG, greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We look forward to welcome you and your family back to our resort soon. Best regards, Grand Hyatt Blai Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We hope that overall you had enjoyed all of the sight and sound of our wonderful resort as well as Bali. We would love to welcome you back to our resort when you plan to visit Bali in the future. Wishing you a lovely day! With best regards, Grand Hyatt Bali Team

Dear 재관, Warm greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your feedback on your recent stay with us. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement and we appreciate you taking the time to share your comments with us. Your comments on the Pricing is well received and have been shared with the key Managers within the hotel. We hope overall you had an enjoyable time while staying with us. We would love to welcome you back to our resort when you plan to visit Bali in the future. Have a lovely day! With best regards, Grand Hyatt Bali Team

Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear TAEHO, Thank you for your Expedia review. We value your gift of feedback. These are poor experiences that you should not expect from Grand Hyatt Bali and we appreciate the opportunity to learn from your shared experience. We strive to accommodate our valued guests to the best of our abilities and we are disappointed that we failed on this occasion. We trust that this experience will not deter you from choosing the Grand Hyatt Bali and hope you will give us another opportunity to exceed your expectation. Kind regards, Grand Hyatt Bali Team

Dear HYUN KI, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear YOUNGMI, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear YUNHEE, Warm greetings from Grand Hyatt Bali. Thank you for taking the time to share your feedback with us on this forum. These are poor experiences that you should not expect from Grand Hyatt Bali and we appreciate the opportunity to learn from your shared experience. We strive to accommodate our valued guests to the best of our abilities and we are disappointed that we failed on this occasion. We trust that this experience will not deter you from choosing the Grand Hyatt Bali and hope you will give us another opportunity to exceed your expectation. Kind regards, Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your feedback on our Expedia pages. Your review is well received and greatly appreciated. We hope overall you had a pleasant stay with us. We look forward to your next visit to our resort soon. Have a lovely day! With best regards, Grand Hyatt Bali Team

Dear SEONGCHEOL, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Geunyoung, Greetings from the island of Gods. Thank you for giving us another opportunity to serve you again. We are thrilled and humbled to hear you had a fantastic stay with us, as there is no greater reward and gratification than receiving sincere feedback from our loyal and valued guest like you. We also appreciate your constructive comments regarding some aspects that we could improve upon. We hope to have the privilege of serving you on many more visits to the Grand Hyatt Bali in the future. Warm regards, Grand Hyatt Bali Team

Dear Valued Guest, Warm greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear Valued Guest, Greetings from Grand Hyatt Bali. Thank you for choosing our resort during your recent trip to the island and for taking the time to share your feedback. We are glad to know that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards, Grand Hyatt Bali Team

Dear woohyub, Thank you for choosing the Grand Hyatt Bali during your recent trip and for taking the time to post your valuable feedback. We are grateful for your generous endorsement of our resort and acknowledgement of your memorable experience. We also appreciate your constructive comments regarding some aspects that we could improve upon. We look forward to the privilege of serving you on a return trip to this fabulous island and creating more memories. Warm regards, Grand Hyatt Bali Team

Dear Guest, Warm greetings from Grand Hyatt Bali, Thank you so much for taking the time to share your feedback with us on this forum. May we extend our sincere apologies for the inconvenience caused during your stay with some aspects of the hotel not meeting the highest standards. Your feedback is well received and will certainly motivate our team to continue to delight our esteemed guests in the near future. We hope that overall you had a pleasant stay with us. We look forward to welcome you back to our beautiful resort soon. Have a nice day! With best regards, Grand Hyatt Bali Team

Dear HAESOO, Warm greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your review on your recent stay with us. Your feedback is well received and we hope overall you had a wonderful stay with us. We look forward to welcome you back to our resort when you plan to visit Bali in the future. Have a great day ahead! With best regards, Grand Hyatt Bali Team

Dear Jung Ah, Greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your review on our expedia pages. May we extend our sincere apologies for the inconvenience caused with some aspects of the hotel not meeting the highest standard. Your valuable feedback on our facilities is well received and will certainly help us in further improving within areas highlighted in your notes. Your feedback will also motivate our team to continue to delight our esteemed guests in the near future. We hope that overall you had an enjoyable time while staying with us. We would love to welcome you back to our resort when you plan to visit Bali in the future. Wishing you a great day! With best regards, Grand Hyatt Bali Team

Dear nohkyun, Greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your review on our expedia pages. Your feedback is well received and greatly appreciated. We hope that you had an enjoyable time while staying with us. We would love to welcome you back to our resort when you plan to visit Bali in the future. Wishing you a lovely day! With best regards, Grand Hyatt Bali Team

Dear YOUNG JUN, Greetings from Grand Hyatt Bali, Thank you very much for taking the time to share your feedback on our expedia pages. We hope you had an enjoyable time while staying with us. Wishing you a great day! With best regards, Grand Hyatt Bali Team

Dear Guest, Greetings from Grand Hyatt Bali, Thank you so much for taking the time to share your wonderful review with us on our expedia page. Your feedback on our various facilities are well received and greatly appreciated and we hope that overall you and your family had an enjoyable time while staying with us. We are sorry to hear that you are not feeling well and we hope that you are feeling better now. We look forward to welcome you and your family again the next time you plan to visit Bali in the future. Have a lovely day! With best regards, Grand Hyatt Bali Team

Dear Hyung Keun, Greetings from Grand Hyatt Bali, Thank you so much for taking the time to share your wonderful review with us on our expedia page. Your feedback on your experience are well received and we are happy to know that you are enjoying your holiday at our resort. Your comment on our staff will certainly motivate all of our team to continue to provide the best hospitality experience for all of our guests. We look forward to welcome you again the next time you plan to visit Bali in the future. Have a beautiful day! With best regards, Grand Hyatt Bali Team

Dear Guest, Greetings from Grand Hyatt Bali, We apologize in regards to your unpleasant experience with some aspects of the resort not meeting the highest standards. Please don't hesitate to share more information if you have any so our team can identify the areas that need improvements and to make necessary changes. We sincerely hope you will allow us another opportunity to redeem ourselves and make up for your previous experience at our resort. Please feel free to let us know if we can be of any other assistance. Thank you and have a great day! With best regards, Grand Hyatt Bali team