아침 식사, 점심 식사, 저녁 식사 제공, 현지 요리
예약 가능 여부 확인

멜라스티 비치 리조트 & 스파 여행 후기

3 out of 5
멜라스티 비치 리조트 & 스파
Jalan Padma Utara, Kuta, Legian, Bali

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 484개 이용 후기 중 73개" "
평점 8 - 좋아요. 484개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 484개 이용 후기 중 125개" "
평점 4 - 별로예요. 484개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 484개 이용 후기 중 36개" "

7.2/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Yeo jin 님, korea

좋아요: 청결 상태, 객실의 편안함
깨끗한 수영장. 전통적인 구식건물이 좋은 사람에게 추천.
리조트주변에 아무것도 없어서 차량이 꼭 필요합니다. 해변에 가깝고 수영장 관리가 잘 되 있었어요. 저희는 구관에 있어서 시설이 많이 노후됐었는데 신관도 있더군요. 참! 동양인이 거의 없습니다^^

8/10 - 좋아요

angela

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
The staff were very helpful and friendly would give them a 10. The rooms were very big, property was very run down and the breakfast and restaurant was terrible.
2024년 4월에 10박 숙박함

8/10 - 좋아요

Harpreet

가족 여행
별로예요: 숙박 시설 상태 및 시설
Nice location and breakfast, No water in tap for shower Needs maintenance
2024년 4월에 4박 숙박함

4/10 - 별로예요

Dennis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No hot water for 3 days
2024년 4월에 2박 숙박함

8/10 - 좋아요

Kelvin

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay, room waa old style baliness, very clean, staff went up ans beyond with service nothing was too much. Great location right on beach, has 3 swimming pools - 2 with swim up bars. Food and drinks really cheap. Definitely will be back.
2024년 4월에 6박 숙박함

2/10 - 너무 별로예요

Leone

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well unique u say and what I didn’t like!!! Firstly the rats everywhere toilet overflowed and blocked that’s a story!! No hot water moved rooms 4 times. So stayed 1 night and got the hell out of there. Stupid me paid upfront for 3 nights and after complaining they only gave me a refund on 1 night instead of 2. Do not stay there.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 8박 숙박함

4/10 - 별로예요

Dianne

연인과의 여행
Tv not working fridge broken phone not working wifi failed shower failed but still like the place nice location
2024년 3월에 10박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
We really regret this problem for you while staying at our hotel, we have conveyed this problem to the management and will fix this problem as soon as possible, thank you in advance

4/10 - 별로예요

Deborah

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 12박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
Thank you for staying here we look forward to see you again

8/10 - 좋아요

Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and good facilities and value for money
2024년 3월에 6박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
Thank you so much for staying here we look forward to see youn again

6/10 - 괜찮아요

Julie

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Happy with our room that we ended up in and paying additional for. But booked 6mths earlier and had to wait over an hour to get our room at 1am in the morning. Pools badly need maintenance
2024년 3월에 9박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
We really regret this problem for you while staying at our hotel, we have conveyed this problem to the management and will fix this problem as soon as possible, thank you in advance

10/10 - 훌륭해요

Corina Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's close to everything staff are amazing
2024년 2월에 28박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
Thankyou so much for staying here we look forward to see you again

8/10 - 좋아요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is fantastic location and convenient. Property is outdated in the rooms and public areas however the main pool is being upgraded and you can see where they are looking to make repairs
2024년 2월에 15박 숙박함
답변 제공: Sri 님, 2024년 4월 5일
We really regret this problem for you while staying at our hotel, we have conveyed this problem to the management and will fix this problem as soon as possible, thank you in advance

8/10 - 좋아요

Michael 님, Westbury

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bit noisy in the surrounding area.
2024년 2월에 11박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
We really regret this problem for you while staying at our hotel, we have conveyed this problem to the management and will fix this problem as soon as possible, thank you in advance

8/10 - 좋아요

Kyaw

2024년 1월에 5박 숙박함
답변 제공: ketut 님, 2024년 4월 5일
Thank you so much for staying here we look forward to see you again

6/10 - 괜찮아요

servaas

가족 여행
Pool walls dirty
2024년 1월에 5박 숙박함

4/10 - 별로예요

Latrece

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Bernadette

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly but the hotel very old and dirty, AC didnt work, we couldnt sleep because too hot. Well, very disappointed
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Sevda

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property hads deteriorated extremely....it has 3 pools and the 2 main ones were not safe to swim in for 2 weeks....the water was green. Paid for breakfast but had to eat out....food was slop....dining room deserted at night...guests go elsewhere.
2024년 1월에 13박 숙박함

8/10 - 좋아요

Sian Louise

좋아요: 직원 및 서비스
2024년 1월에 7박 숙박함

6/10 - 괜찮아요

Rachael

2023년 12월에 9박 숙박함

2/10 - 너무 별로예요

Fleur

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure where to start. Booked 7 nights. Our group had 4 rooms total. We stayed 4 only because 4 people in our group were flying home after 3 so waiting 1 last night. We had paid for an up grade then paid more for another up grade. First room was dirty. I’m sure we had dirty sheets. As the pillow had red ink on it and so did the pillow protector and so did the pillow case. What are the odds of that happening. Also found a an open bag of popcorn in a cupboard. Dried toothpaste on the basin. Our friends had no water and toilet didn’t flush and asked to change rooms they upgraded them and then phoned them to pay more. Great location but that’s it. Not good at all.

2/10 - 너무 별로예요

James

2024년 1월에 7박 숙박함

6/10 - 괜찮아요

Leanne

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For the money and location it’s fine

6/10 - 괜찮아요

Christopher

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Leonard

2023년 12월에 7박 숙박함

8/10 - 좋아요

Gail

2023년 12월에 6박 숙박함

8/10 - 좋아요

maxwell

연인과의 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태
답변 제공: ketut 님, 2024년 4월 5일
Thankyou so much for staying here we look forward to see you again

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 10박 숙박함

8/10 - 좋아요

Samantha

연인과의 여행
2023년 11월에 14박 숙박함

4/10 - 별로예요

linda jane

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tooms are very outdated and smell very mouldy had to change rooms 3 times second room had no running water eberuthing leaks air conditionimg puddles on floors. I hadnt eaten all day so decided to order some spring rolls from the omsote restaurant 2 hoirs later i jad food poisoning which was conformed at local hospital. The melasti is cheap and a great location bit unless they spend some money the place should be comdemmed
2023년 11월에 8박 숙박함

6/10 - 괜찮아요

Brian

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bath room not up to scratch. We have stayed before COVID 14 times all OK then. Great location.
2023년 11월에 8박 숙박함

6/10 - 괜찮아요

Chantal

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 11월에 5박 숙박함

8/10 - 좋아요

dorothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
staff were polite and friendly position to beach and shopping ex does need a good upgrade overall we were satisfied with our stay we had friends with usthey had to change rooms 3 times
2023년 10월에 8박 숙박함

2/10 - 너무 별로예요

Kerry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Peter Nigel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Don't know when they last spent money on this place. Run down. Broken tiles in the pool. Hot water takes forever to get hot. Needs a good coat of paint. Breakfast not hot. DO NOT STAY HERE.
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were wonderful, some of the rooms could do with a bit of an update but overall loved staying at the Melasti. Would recommend to other travellers.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Luke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were loving and wonderful people never had a problem with anyone there whenever I needed something they were always there to be at my service and help me in anyway they can I will for sure come back again. Kostadinoff family.
2023년 10월에 14박 숙박함

4/10 - 별로예요

Kerena

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location amazing, staff very friendly, breakfast was efficient, the pools are good. If you are after a resort without all the trimmings, this is it. It's run down and needs a lot of work. Some days we wouldn't have enough towels provided and it would take all day for any request to be met, there's also huge H&S red flags with wires hanging around the place, the balconies have a gap wide enough for someone to fall through (we had 2 kids and were on level 3) so had to heavily barricade this area ourselves. I hope someone spruces the place up because it has a lot of potential. The cottages out the front seem a lot nicer. Personally we won’t stay again but met a lot of families who come back religiously so there is a market for those who don't mind this sort of accom.

8/10 - 좋아요

Nova

단체 여행
좋아요: 직원 및 서비스
2023년 10월에 10박 숙박함

4/10 - 별로예요

Lucretia 님, Keysborough

가족 여행
별로예요: 편의 시설/서비스
Resort is run down. Service from staff at reception was very slack. The breakfast was average. Would not stay again.
2023년 10월에 9박 숙박함

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property is good value for money. While we were there it was very evident that a lot of work is being done. We stayed in a suite and the rooms are massive. The bathrooms definitely need some refreshing and then these rooms would be amazing. You could see then working through rooms one by one doing bathroom works so perhaps request an updated room. The location is great; beach at the front with beach bars and warungs and shopping and restaurants at the back. Two swim up bar areas. Pools could also do with some work but water is clean and warm. Overall a good place to stay and will be amazing when the work is complete.
2023년 10월에 7박 숙박함
답변 제공: Alexander 님, 2023년 10월 9일
Dear Alicia, Selamat Pagi! Warmest Greetings from Melasti Beach Resort and Spa! Thank you so much for sharing your experience with us on Expedia! it delights us to understand that you were enjoyed by our resort and services extended by our team. However, it saddened us to hear that that your stay was flustered by the conditions of our bathroom. Please rest assured that I have shared accordingly to the management for review and hopefully there will be a renovation soon. Nonetheless, I hope it did not deter you from coming again to our Resort and Bali, The island of Gods.Best Regards, Alexander Nino Sales and Marketing Executive

10/10 - 훌륭해요

Kristy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Home away from home. Older style resort. Bathrooms could do with a little modernising, but other than that, couldn't fault it. Staff are so friendly. The squirrels are adorable. And the location is central to everything. 20/10! Loved it!
2023년 9월에 15박 숙박함
답변 제공: Alexander 님, 2023년 10월 9일
Dear Kristy, Selamat Pagi! Warmest Greetings from Melasti Beach Resort and Spa! Thank you so much for your review on Expedia. It fills us with joy that you were satisfied by the product and services provided at the resort. However, it saddened us to hear that you were dissatisfied with the conditions of our bathrooms in your room. Rest assured, we have shared your feedback to the Management for further review and hopefully there will be a significant renovation in the room soon. We hope, this did not flustered your experience much and we all look forward to your return. Best Regards, Alexander Nino Sales and Marketing Executive

6/10 - 괜찮아요

Daryll

연인과의 여행
좋아요: 직원 및 서비스
Great location, Breakfast average to good - room maintenance poor. Very low water pressure in shower- probably calcification issues..Second Pool out of order for 3 days All said and done for the price- Can't complain- You get what you pay for
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Donna

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area to stay, close to everything. Pools great although they need a good clean, can see dirty tiles on bottom of pool. Garden nice and relaxing. Rooms need some maintenance, water pressure is not good. WiFi poor in some rooms, needed to go outside. Although there is some maintenance issues this hotel is good for the price.
2023년 9월에 12박 숙박함

6/10 - 괜찮아요

Joanne

좋아요: 직원 및 서비스
Fantastic location. Good value for the price (au$67 per night in delux cottage). Great to see a lot of work happening around the venue to rejuvunate it.
2023년 8월에 14박 숙박함
답변 제공: Alexander 님, 2023년 9월 15일
Dear Joanne, Selamat pagi! Warmest Greetings from Melasti Beach Resort and Spa! your excitement is a refreshing feedback for us. we feel inspired to push and revamp even more and create beautiful memories with you Joanne. we thank you for your positive review and hope we could have another chance to welcome and serve you in the future Regards, Alexander Nino Sales and Marketing Executives

4/10 - 별로예요

Catherine

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
They need to spend money updating bathrooms and a coat of paint in the rooms, I had to pay an extra $20 a night because what you show for what I paid wasn’t the same 👎👎disgusting, they are spending money outside in the grounds and the rooms should be their priority, every person we spoke to had the same problem.
2023년 8월에 14박 숙박함
답변 제공: Alexander 님, 2023년 9월 15일
Dear Catherine, Selamat Pagi, Warmest Greetings from Melasti Beach Resort and Spa! Thank you for sharing your concern on Expedia. I am deeply saddened to know that you did not enjoy your stay with us, especially by the condition of our room and the expectation you must have. we have collected your concern to our management and hopefully soon there will be an upgrade and revamp within room capacities. we hope, when the time and place align together, there will be a chance to create a new beautiful, rich and memorable experience for you. Regards, Alexander NinoSales and Marketing Executives

10/10 - 훌륭해요

Natarlia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is a great location on the beach shops and restaurants are walking distance and the staff are great. Myself and my family had a lovely stay and will be definitely staying again
2023년 8월에 14박 숙박함
답변 제공: Alexander 님, 2023년 9월 15일
Dear Natalia, Selamat Pagi!Warmest Greetings from Melasti Beach Resort and Spa!Thank you for the perfect rating that you have shared through Expedia. It delighted us to understand that the stay you had at Melasti Beach Resort and Spa was satisfying one. Hope there will be another chance to serving back you again, whenever your travel brings you back to Bali, the Island of Gods. Best Regards, Alexander Nino Sales and Marketing Executives

6/10 - 괜찮아요

Tracy-Lee

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
The standard rooms and area they are located is very old and needs updating, if you are just after a room to put your head then it is great. It is very loud until midnight with music. Although it is cleaned each day and they work hard to keep it clean it looks dirty from age. The staff around the property are very friendly, the staff at reception are not friendly, they do not make you feel wecome and do not feel approachable. The pools are great. Breakfast great for the price. It is in a great location, close to the beach, restaurants and shopping. You get what you pay for.
2023년 9월에 2박 숙박함
답변 제공: Alexander 님, 2023년 9월 15일
Dear Tracey-Lee, Selamat Pagi! Warmest Greetings from Melasti Beach Resort and Spa! Thank you so much for sharing your feedback on Expedia. It really saddened us that your stay did not reach its expectations especially due to the state of our rooms. we have taken your feedback to the management and hopefully soon there will be an upgrade and revamp within those rooms. we also thank you for your appreciation as well. we really hope there will be a time to welcome you back and craft a beautiful memories for you. Best regards, Alexander NinoSales and Marketing Executives