Search Castles in Balikpapan

"ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです"

"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."

"All good. Except the free shuttle. It's only at certain times of the day. But a taxi is like $2. All good"

"Very good hotel this is"

"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."

"Sehr Freundliche service, sie alle haben sie sich um unser Wohlbefinden bemüht! "

"Staff good"

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"