“I had bigger expectations for this hotel.
On a positive note, the view is absolutely stunning. The exterior and the garden.
The room did not look like the images I saw. It was a bit of a let down.
I felt the woman on reception was dismissive and condescending to me.
I didn't get my room until after 4pm.
She told me my room was "almost ready" several times, which it wasn't. She even said she went to my room and the cleaning staff were in it.
If she was honest about the room's avail I could...
“Valeria was amazing as was the property. Clean, spacious and great staff. We ate dinner and breakfast in the dining room - the food was delicious! Would highly recommend.”
“Culloden is a very pretty spot but service was a bit uneven. Front desk was terrific and could not have been more welcoming and helpful. Breakfast and dining fell short. Long waits and relatively poor quality was out of character with the rest of the property. We stayed two nights and would stay again as its rooms and natural beauty are terrific. The free breakfast was a case of getting what you pay for and the Cultra Inn was very disappointing. We did not try the Spa.”
“아침 식사가 매일 똑같아서 장기 숙박은 추천하지 않으며 객실청소도 침대이불만 정리하고 바닥등은 휴지가 있어도 그대로 있는것으로 봐서 하지 않는것으로 생각됩니다. 저녁은 갑작스런 관광객이 오면 주문을 받지 않으므로 참고해 주세요.직원들은 친절하며 택시 예약은 고객이 직접 해야합니다.”
“Quality of facilities, staff attentiveness and good attitude. Loves the fridge being restocked each day for free. The hot tubs, pools and cabanas were brilliant. Breakfast in the river room.”
“We stayed here for 1 night after attending a wedding in Ballymena. The hotel has a welcoming, comfortable feel about it as a first impression and, the staff were very helpful from the start. Our room was OK but the bathroom a bit tired looking. Breakfast choices very good.”