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"Great place for taking a break. Wonderful place. Attentive staff, clean room and service was fantastic. Will definitely stay there again on my next trip to JB."

"Breakfast menu variety could be better as the same food variety is served consecutively over 2 days. Otherwise staff service is prompt even during busy hours. High tea food hygiene should be observed. Room is comfortable though the shower room door does not close properly. "

"Good location "

"the room was clean and bright, came with everything we needed. staff was polite. "

"Excellent stay at Renaissance Hotel JB. Clean and spacious rooms, very comfortable bed, and friendly staff. Breakfast spread was great. Highly recommended."

"Friendly staff, big and clean room."

"Great time spenying at hardrock..nice view"

"Dear Kesturi, I would like to express my sincere appreciation for your exceptional care and assistance when I was unwell on 7 Dec.Your attentiveness, warmth, and genuine concern brought me great comfort at a time when I truly needed it. Your professionalism and heartfelt service are a credit to the hotel, and I hope your General Manager will know how much your support meant to me. Staff like you make a world of difference to guests. Thank you once again, Kesturi. Your kindness will be remembered."

"Great spacious room, very good hot springs facilities and good service staff"