숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

아마루사 호텔 반둥 여행 후기

4 out of 5
아마루사 호텔 반둥
Jalan Aceh 71 A, Bandung, West Java

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 20개" "
평점 8 - 좋아요. 78개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 13개" "
평점 4 - 별로예요. 78개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 1개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Ramayanti

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Ms. 님, Malaysia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was kinda old but they maintained its cleanliness and the architectural design. Hotel staff were very helpful and accommodating.
2019년 5월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Not much issue with room and hotel. Tje service is good. Staff are friendly and smiley in gerneral. Like the sweet lady at the omelette station. She looks smiley enough for a morning breakfast. If you go sauna...the place looks extremely dated, dufferent from hotel lobby, .like not much attention and maintenance going on there. The pool is for show only. No issue if u don't intend to use them. Not many shops around hotel to walk around. So i would say if u plan to have your own activities, hotel is good to stay as the room looks clean and big. Location if ok if you take grab now and then.
2019년 3월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함

8/10 - 좋아요

Wisnu 님, Indonesia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice Hotel close to town and factory outlet. big room, delicious food.
2018년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
During check in our suitcases were collected outside but they were left unattended (near the street)and it took until we were planning to take them to our rooms ourselves for staff to bring them inside. Staff in general were friendly but did not always do what they promised or did not take the time to greet me, even though they turned out to be checking something for me, all the time I was just waiting because they seemed to be busy with something else. Watercooker in the room was dangerous; handle could not be touched after cooking. The view from our room was a wall. A day after checking out I received an email stating I still had an open bill for an extra bed. When I wanted to confirm I had used one, their mailbox was full...
2018년 8월에 2박 숙박함

6/10 - 괜찮아요

EricLee 님, Singapore

좋아요: 직원 및 서비스
Room a little jaded, shower host leakage could have been easily fixed with housekeeping staff feedback. Do not have hand towels.
2018년 7월에 2박 숙박함

8/10 - 좋아요

Ruban Kumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Improvement required
Room: door knob need fixing. basin n tao position alignment t issue causes water to splash all over hence wash basin counter perpetually wet. Only provided towels n door towel, no extra face towel. Clothline not working. Breakfast spread lack variety especially soup and porridge were Luke warm.
2018년 4월에 3박 숙박함

8/10 - 좋아요

Bambang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Michael 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent Hospitality & Good Breakfast
The staff excellent hospitality, right from the reception to cafe staff made us feel so welcomed. In particular, our customer relations officer, Miss Yoppy was attentive to our needs & kept contacts with us making sure that things are smooth & well taken care off. Breakfast spread was good. Our stay at this hotel made our trip to Bandung a memorable one.
2018년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pool minimalis
Kolam renang bagus hanya saja ukurannya yg minimalis dan tidak ada air hangat.
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

Hassan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 2박 숙박함

10/10 - 훌륭해요

Raja

좋아요: 직원 및 서비스
2018년 2월에 3박 숙박함

10/10 - 훌륭해요

nur shafawaty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sangat selesa dn bgus.. akan menjadi pilihan lg
2018년 2월에 2박 숙박함

8/10 - 좋아요

Mohan 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Small but nice and cozy hotel. Pleasant staff.
Our family of five had booked two rooms. Check-in and check out was a breeze. Staff were pleasant and warm and showed interest in Customers. Breakfast spread was good and the staff was on hand to attend to requests. Room service food from coffeehouse though limited was very good. Overall it was a pleasant stay.
2017년 12월에 3박 숙박함
답변 제공: Frincesha Nathalie 님, 2018년 1월 31일
Dear Mohan on Warmest greeting from Amaroossa Hotel Bandung First of all i would like to thank you for taking the time for review The Amaroossa Hotel Bandung. It is our greatest pleasure to read that you had enjoyed your stay at Amaroossa Hotel Bandung and that our services and facilities exceeded your expectations, I look forward to welcoming you back and to enjoy another experience with us, please do not hesitate to reach out to us as we are here to serve you Yours sincerely, Frincesha Nathalie Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay!
Hotel staff were smiley and helpful. Room was spacious and clean. However, non-smoking rooms were at level one, just above the road level. The noise outside could be heard as early as 6am. Other than this, the hotel overall was a good place to stay! We enjoyed the buffet breakfast too!
2017년 9월에 2박 숙박함

6/10 - 괜찮아요

Koen

좋아요: 직원 및 서비스, 객실의 편안함
2017년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good clean hotel
Great location near shopping area
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Stara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended!
I loved the interior design, especially the room. It was luxurious, dark and very comfortable. Breakfast was good with many selections. WiFi was fast. Bathroom was ok but could be bigger. Bed was very comfy with full carpeting on the floor. Will definitely be back!
2017년 4월에 5박 숙박함

10/10 - 훌륭해요

Mardy 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service, would definitely come again
OMG, guys if you havent found the right residing place for yourself, consider Amaroosa Bandung Hotel. We checked in on the 17th, pleased with what we saw at its lobby, their service gave this hotel's reputation another boost. We checked in with no fridge but no find out that every room in Level 1 is experiencing the same thing. So we called in and asked for a fridge, minutes later it came but it wasnt the right size. We were okay with that, not petty just thankful that a fridge was given. The next day, we got a call and they moved us up to Level 2 with the Swimming Pool view!!! LOVE IT. Food/ Breakfast was soooooo good!? Like they serve you, breakfast, lunch and dinner AT BREAKFAST. You eat till you drop!? So dont forget to consider there breakfast when you book at Amaroosa under Expedia! Other than that, staffs were so polite. As good or fantastic a hotel design can be, location wise, whatever, ITS NOTHING with BAD service! Cmon you got to agree. Before we left on our 5th night, we were given liek a huggggg piece of Red Velvet cake as a "thank you" gift i assume!? Shucks gurl you didnt have to but overall, 5/5!
2017년 7월에 5박 숙박함

6/10 - 괜찮아요

linda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
sangat kecewa
pelayanan lumayan,cuman kolam berenangnya kecil,sulit untuk berenang dan kurang nyaman,kamar berbau dan handuk bau apek
2017년 6월에 2박 숙박함

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kamar nyaman dan tenang, wifi perlu ditingkatkan
+ Proses check in dan Check out cepat, kamar bersih dan ada balkon sehingga suasana lebih fresh, air panas lancar dan staff yang ramah - Shower cap tidak tersedia, wifi tidak ada sinyal, pilihan sarapan terbatas (mungkin karena sedang bulan puasa) tetapi rasanya cukup enak
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

FIRLEY

별로예요: 청결 상태, 숙박 시설 상태 및 시설

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
mohon perhatikan lagi kenyamanan konsumen
Saat saya tiba dalam kamar.. kondisi terdapat 2 lampu yang mati.. dan kamar deluxe tidak dilengkapi dengan kulkas ketika saya telepon baru dikasih kulkas.. saya menginap untuk 2 malam... br 1 malam menginap disuruh pindah kamar.. terpaksa saya berkemas barang saya untuk pindah kamar... sudah sering kali saya menginap di hotel.. baru kali ini disuruh pindah kamar... padahal interiornya bagus.. sayang sekali pelayanannya seperti itu saya harap management hotel amarossa bandung dapat memperhatikan kenyamanan konsumennya..

8/10 - 좋아요

Shoong Chook

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Amaroossa Hotel Bandung
Within walking distance to the many factory outlets. Hotel stay was good and staff is very helpful and friend. English proficiency level is not great and able to communicate. Staff are very helpful. Wifi signal was really bad. Intermittent and speed is slow.

10/10 - 훌륭해요

Lisa Alizah Lee 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great comfort & food
wonderful

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 stars fancy hotel
it was great

8/10 - 좋아요

Andris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Sejuk
Pelayan yanv ramah

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

4/10 - 별로예요

Fitoni

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel seems not ready for multi-rooms booking
i had booked 5 rooms and paid them 3 days in advance. we all (family with 4 vehicles) got to the hotel at 12:30 pm and had to wait since rooms were being cleaned up and yet 1 room was available for the elder. well the waiting was too long, i had to keep coming back to front offfice for asking rest of rooms availability and finally at 14:00 3 rooms were available for my relatives, which left me none. at around 14:20 i really had to push to earn my room, which then magically appear and i was happy cause finally got to rest after long ride. But sadly it was a smokey room and i was disappointed since i had specifically booked for 5 Non-smoking room and paid full in advance. parking space was terrible. lobby is too small for many people waiting for check in/out. i wish i've had a better experience here but unfortunately i've had not.

8/10 - 좋아요

JH 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Location good for factory outlet shoppers.
Comfortable room and helpful staff with basic services.

10/10 - 훌륭해요

Is 님, jakarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel yang cocok untuk bersantai
check in cepat, staf ramah dan sigap. tak lama setelah masuk kamar, ditelepon utk memastikan kelengkapan kamar sudah fix; sekaligus ditanya, akan sahur atau breakfast. tempat breakfast luas, dan bisa utk bersantai-santai pagi hari. secara keseluruhan, hotel cukup menarik. bisa bersantai di area kolam renang. seandainya tak ada agenda belanja dan wisata lain, 'ngendon' di hotel saja sudah cukup menyenangkan.

8/10 - 좋아요

Mohd Thaib 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
My family have a great time...we really enjoy...hotel staff very helpful

8/10 - 좋아요

Yunita

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Lau 님, Singapore

좋아요: 직원 및 서비스
Worth the money
Overall experience was ok. However, the pool and sauna is a bit small. Hotel staff was friendly and able to help to arrange a day trip driver to us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Hui Min

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bandung was ok for a short get away , we love the unit deco in kampung daun and shopping was great. food in bandung if you like chillies, then you will enjoy all the spicy stuff , we enjoy the beef and also the bebek and ayam penyet.

6/10 - 괜찮아요

M Rohaizad 님, Singapore

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A quiet and cosy hotel
Its a cosy hotel and around 15 minutes walk to the heritage factory outlet area. The breakfast is not that great just average. The aircon is not that cold but overall I am satisfied with the stay.

4/10 - 별로예요

Melvin 님, Singapore

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not up to basic standards
Basic amenities were not provided even after housekeeping. We had to ask multiple times for bath towels, toilet paper and drinking water. Rooms have thin walls, and can get especially noisy during the weekends. Will not recommend for travellers who want a quiet and smooth stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not as good as expected based on other reviews
I stayed at the Amaroossa for 3 nights based on reviews I had read. I must say my expectations were not met. Jaded & darkly-lit hotel with poor sound proofing in room. You can hear stomping of feet, screams, children running along the corridor, loud function events on the ground floor, children screaming from the pool level even though I was staying near the corner on 3rd floor. Wifi was very weak in the room & connectivity in the lobby or pool cafe was unreliable, with constant drops & difficulty getting connected again. Lobby’s washroom basin taps badly needs maintenance as they are loose & not secured at the basin. Toilet papers never refilled (I had to resort to asking a male staff to bring a roll out from the Gents for me). The only saving grace is that the staff are really helpful when I had issues with the kettle in the room & electrical tripping due to their faulty equipment. I don’t know how this hotel is nearby any shopping streets as it seems forever to get from point-to-point due to the massive traffic jam. Smokers beware, there are no smoking floors except in open areas in the lobby or pool cafe. Doors to the tiny balcony does not open (key locked by the hotel). The hotel provided a complimentary 1-way transfer between the hotel & the airport which was convenient, given the fact that Bandung has unpredictable & severe traffic jams.

10/10 - 훌륭해요

edora 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, great service
Despite of having a not so good wifi connection , overall it was good . Nice staffs . Always greeting us everytime we walk pass them . Will come there again when I plan of coming Bandung again. Just that please ensure ur cutleries and plates are clean . I work in the hospitality line , certain things just need to improve . Like wifi and cutleries . That's all! Great service so far. Thank you for having us there!

8/10 - 좋아요

khairul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Patricia 님, indonesia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really Nice Rooms!
very relaxing stay, room was really nice and comfortable, love the pillows. area is quite central. not much shopping or street food nearby. easy to find taxis. Breakfast was OK, not extraordinary though. swimming pool is very nice. small but looks natural.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Wei Lin 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Stay!
Overall, the room is very clean. But air-conditioning need great improvement as the air con is not cold when temp was switched to 10 degree. We changed the room once but air con still not cold. The 1st room at 3rd floor is worst, totally no air con. Sometimes, wifi speed quite slow but still able to connect. As we stay at 1st floor, we can hear the noise outside the hotel in morning & night although windows are all closed. There are also mosquitoes at the cafe and lobby area. We got stung by those mosquitoes. Hotel will need to look into the pest control to eliminate these insects. Good points about this hotel is near to many factory outlets, abt 10 mins walk from hotel. Easy to get taxi outside the hotel. Nice & yummy breakfast spread but we need to wait quite long for the scramble/ fried eggs to be sent to us. Receptionists & bell boy are friendly.

8/10 - 좋아요

Daniel Lee 님, Singapore

좋아요: 직원 및 서비스
10 mins walk to outlet
my itinernary request for a double bed but they gave me a twin single bed was disappointed, hope to improve.

10/10 - 훌륭해요

Bernard 님, Singapore

좋아요: 직원 및 서비스, 객실의 편안함
best stay in amarrossa
Front desk staff very helpful and polite. Breakfast superb. Room a little warm when set lowest temp and highest speed. Overall very nice place to stay. Btw massage spa place only 5mins walk from hotel. Shiok !

10/10 - 훌륭해요

tonny 님, jakarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pengalaman liburan
Hotelnya cukup bagus , bersih , dan pelayanan yang sangat memuaskan .