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Fairmont Banff Springs

4.0 star property
Luxury resort with 7 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Fairmont Banff Springs

Exterior
Creator video - submitted by Svetlana Damiani
Meeting facility
Meeting facility
Golf

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
The current price is ₩1,341,482
₩1,557,471 total
includes taxes & fees
Aug 29 - Aug 30

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed (Fairmont Gold View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Fairmont Gold View)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Fairmont Gold, Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gatehouse)

Suite, 2 Queen Beds (Gatehouse) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Queen Beds (Gatehouse)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms (1King 1Double)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 79 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Gatehouse)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Fairmont View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed (Fairmont View)

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed (Fairmont)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fairmont)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Fairmont)

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Fairmont View)

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds (Fairmont View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Gatehouse)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Double Beds (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (King)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, in-room safe

Fairmont Gold, Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse) | 1 bedroom, premium bedding, down comforters, in-room safe

Family Room, Multiple Beds (Gatehouse)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed (Gatehouse)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
405 Spray Ave, Banff, AB, T1L1J4

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.0 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.1 km
  • Upper Hot Springs - 10 min drive - 1.8 km
  • Banff Gondola - 10 min drive - 2.1 km

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 99 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Avenue Brewing Co - ‬4 min drive
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs

Luxury upscale resort near Banff Gondola
Near Banff Centre for Arts and Creativity and Upper Hot Springs, Fairmont Banff Springs provides a golf course, a grocery/convenience store, and a terrace. Tee up with amenities like a driving range, golf lessons, and a golf clubhouse at this resort. Treat yourself to a sports massage, a manicure/pedicure, or reflexology at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The health club offers fitness classes and yoga classes; other things to do include sledding, volleyball, and hiking/biking. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks include:
  • An indoor pool and an outdoor pool
  • Bike rentals, 3 outdoor tennis courts, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, tour/ticket assistance, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 757 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Children's slippers and childcare services
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

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9.6 out of 10, Exceptional, 2,098 reviews
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₩938,272 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (CAD 39 per day)
  • Valet parking on site (CAD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 27 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 73 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55.59 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 39 per day
  • Valet parking fee: CAD 59 per day (in/out privileges)
  • Pet fee: CAD 55.59 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
Hot springs access available from 8:30 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Frequently asked questions

Does Fairmont Banff Springs have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Fairmont Banff Springs?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Fairmont Banff Springs on Aug 29, 2025 start from ₩1,341,482, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Banff Springs pet-friendly?

Yes, Fairmont Banff Springs allows pets (limit 2 total). There's a fee of CAD 55.59 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Fairmont Banff Springs?

Self parking is available for CAD 39 per day. Valet parking is available for CAD 59 per day.

What time is check-in at Fairmont Banff Springs?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fairmont Banff Springs?

Check-out is at 11 AM.

Does Fairmont Banff Springs provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Fairmont Banff Springs located?

This family-friendly Banff resort is located on the riverwalk, within 1 mi (2 km) of Banff Springs Convention Centre and Banff Gondola. Spray River West Trailhead and Fairmont Banff Springs Bowling Centre are also within 5 minutes.

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Fairmont Banff Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Perfect location. Perfect services.
Stayed 3 nights in Aug 2025

6/10 Okay

Margaret

Very nice spot but very expensive, very overpriced.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great please to stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every bit of our stay.
Stayed 1 night in May 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in May 2025

10/10 Excellent

Arlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t get any better than staying at the Fairmont!
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in May 2025

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James at the front desk was amazing! He helped us secure an extra room when we needed one at the last minute. Thank you James!!
Stayed 1 night in Jul 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and surrounding area is one of the most beautiful places in the world
View from my hotel suite
View from my suite on the other side
Stayed 2 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
We went a historic tour of the hotel it was very interesting
Stayed 1 night in May 2025

10/10 Excellent

Ramesh

Liked: Property conditions & facilities
Amazing location nestled in the valley
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel very friendly from the moment we arrived the gold service made a difference to our stay
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and had a unique and amazing setting - visiting was on our bucket-list and our stay was excellent!
Stayed 3 nights in Apr 2025

10/10 Excellent

Andi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and we felt so spoiled!
Stayed 5 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs and newly renovated rooms and hallways
Stayed 1 night in May 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot for family vacations!! Carlos was an amazing host for dinner in the main restaurant! Never a bad time here.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2025

6/10 Okay

Vikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a building that was under construction. Our room had views of dumpsters and materials. It was such a bummer. It was not worth the money.
Stayed 1 night in Jul 2025

10/10 Excellent

Jo-Ann

Liked: Cleanliness, amenities, property conditions & facilities
We loved the spa, the outdoor pool, the room service, our deluxe room, the1888 Chop Hose restaurant, and the lovely surroundings. The conciege desk staff were very helpful, too.
Stayed 3 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and property is beautiful! there is lots to do on the resort and in Banff and area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ziheng

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great bar, great views. Nice rooms.
Stayed 3 nights in Apr 2025

4/10 Poor

Henry

Liked: Staff & service, amenities
Disliked: Cleanliness
They don’t treat everyone the same here. I was given a terrible room with a view of tarp and construction material and when I asked they told me “looks like you booked with a 3rd party” Fairmont gold people get treated very well. The elevator was covered with rags and lots of construction equipment everywhere in the building the gave us. Rooms are average and building really old. But boy what a beautiful city and area otherwise. Hotel restaurants were fully booked most nights but lots of good food available in the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place! Each and every one of the staff were so kind and accommodating. The service was better than anywhere else we’ve ever stayed, just impeccable! The restaurants were all wonderful and the speak easy bar was such a delight!
Stayed 3 nights in Apr 2025