Dear Daehee,Thank you for taking the time to share your feedback with us. I was sorry to learn that your stay on this occasion fell short of your expectations and I apologize for any inconvenience. Our aim is to make every guest enjoy their stay with us during they’re far away from home, and I would love to hear more in details of your feedback so I can share them to our team for further action and improvement.

Dear Inhwan,We greatly appreciate your heartfelt feedback and look forward to serving you better in the near future. Please do let us know how we can assist with any arrangements!

Dear Mr.Lim,Thank you for your glowing review! We're thrilled to hear that you found our property wonderful.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back for another fantastic stay.Best regards,

Dear Valued guest,Thank you for rating us perfect score! We look forward to the pleasure of welcoming you back in the near future.Best regards,Panita RuangjunManager, Front Office

Dear Valued guest,Thank you very much for your rating.I sincerely apologize for any inconvenience caused. If there is anything we could help to make your next visit more comfortable and enjoyable, please feel free to let us know.Best regards,Panita RuangjunManager Front Office

Dear Joeun, Thank you very much for sharing your experience about Oriental Residence Bangkok. The entire team was glad that you liked our service. We are all looking forward to welcoming you again.

Dear Chunwoo, Thank you for taking the time to review our property, your comments are very much valued. I did notice the feedback on the breakfast and the variety. We are working on adjusting and reviewing the offerings. I do hope that on your next visit you will find the improvements. Was there something in particular that you would have like to see on the menu? Looking forward to welcoming you back.

Dear valued guest, Thank you very much for sharing your experience about Oriental Residence Bangkok. I did notice the feedback on breakfast. Was there something in particular you would have liked to see so that I can look at the feasibility to implement in our rotation? It was a pleasure to learn that you otherwise enjoyed your stay with us.

Dear hyunjung, Thank you very much for sharing your experience about Oriental Residence Bangkok. The entire team was glad that you liked our service. We are all looking forward to welcoming you again.

Dear Valued Guest, Thank you very much for sharing your experience about Oriental Residence Bangkok. The entire team was glad that you enjoyed your stay and find our shuttle service convenient. We are all looking forward to welcoming you again.

Dear valued guest, Thank you for giving us a 10 out of 10 rating and your valuable feedback. We are looking forward to welcoming you back to Oriental Residence Bangkok in the near future. Kind regards, Jessica Lui Director of Rooms

Dear youngjin, Thank you for posting your review on Expedia Review. First and foremost, we are truly sorry to hear that you were dissatisfied with your recent stay with us. Please accept our sincerest apologies for it. We always strive to ensure that every guest has an enjoyable time at the hotel and I was of course very disappointed to see that we did not meet your expectations on this occasion. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience and please do accept my sincere apologies again with regards to room smell and cleanliness and maintenance was not up to your expectations, and ours. Rest assured, that I am personally looking into this matter as a priority and sharing your comments to concern departments. We look forward to welcoming you back soon to re-gain your trust. Kind regards, Jessica Lui Director of Rooms

Dear Valuable Guest, Thank you for your feedback and we really appreciate the time it took you to write this review. I will be sure to pass on your kind words to the Team Members concerned in making your stay enjoyable. Thank you for choosing to stay with us. Kind regards, Jessica Lui Director of Rooms

Dear Jae-Hyuk Warm regards from Oriental Residence Bangkok. Thank you very much to share your wonderful comments with us here at the online platform to encourage other traveller not to hesitate to chose your favorite Hotel in Bangkok. Best regards Michael B. Gaehler

Dear Ung Thank you very much for your positive feedback about your last stay with us here in Oriental Residence Bangkok. We all looking forward to warm welcome you back and send you a warm Sawadee Krap Best regards Michael B. Gaehler

Dear 연 Thank you very much for your wonderful feedback at Hotel.com We are trilled you love our bed and looking forward to warm welcome you soon back Best regards Michael B. Gaehler General Manager

Dear Young Sun Warm greetings from Oriental Residence. We are working on the refund and I am sure your in short notice your money will be again returned. We wish you a good week and hopping to welcome you soon back. Best regards Michael B. Gaehler General Manager

Dear Joeunim Thank you very much for your useful comments on Expedia. We are taking your feedback and will share it with our team. Looking forward to have you soon back in ORB to warm welcome you again. Best regards Michael B. Gaehler General Manager

Dear Ji yeon warm greetings from Oriental Residence. We would like to thank you for taking the time and to share with all travelers your last experience with us. We are very happy you enjoy so much and hopefully we are able to warm welcome you back very soon. Best regards Michael B. Gaehler