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“The staff were fantastic and the facilities are amazing.”

“We really enjoyed our stay at Kaphouse family hotel. The rooms were spacious, spotless, and well kept. The staff were genuinely friendly, always welcoming, and ready to help with anything we needed. The location was excellent and made it easy to get around. You can really feel it’s a family hotel—comfortable, caring, and relaxed. We would definitely stay again!”

“Zimer,personal und das esen war gut”

“Un accueil chaleureux et professionnel.”

“Prefect quiet location clean room and very friendly and helpful staff. Breakfasts were great and dinners too. I will stay again and highly recommend others too”

“Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.”

“시설은 어디와 비교해도 빠지지 않을 정도로 깨끗하고 쾌적합니다. 리셉션도 상당히 친절하고, 조식도 괜찮습니다. 와인 한 병이 서비스로 나오는건 기분좋았습니다. 혼자 방문한것이 어색할 정도로 가족에 특화된 분위기였습니다. 주차장은 접근성이 다소 떨어지고 창고같은 분위기였으나 주변 주차가 어렵지 않아 크게 문제되지 않습니다.”

“Kaldığımız süre boyunca rahat ettik, rahat ferah geniş odalı, aileler için ideal bir otel.”

“excelent host”

“Ja det var mycket bra spa avdelning ”

“Excelente. Buen desayuno ”

“Everything was good, good location, parking, much space”

“From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our...

“Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!”