안녕하세요.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.José Luis Fernández, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 다른 큰 불편함은 없으셨던 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 바르셀로나에서 즐거운 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.José Luis Fernández, General Manager

Dear Ruslan,Thank you for sharing your kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you again soon.Best wishes,José Luis Fernández, General Manager

拝啓 KEISUKE様、ご滞在に関する貴重なレビューをお寄せいただきありがとうございます。お客様が交通の便の良さを感じていただけたこと、スタッフ一同嬉しく思います。バルセロナの中心地に位置し、Sants StationやAVE（高速列車）から徒歩わずか10分の当ホテルは、お客様が市内の主要スポットへアクセスするには大変便利な立地でございますまたのご利用を心よりお待ちしております。敬具José Luis Fernández, General Manager

Dear Tomas,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to have you back.All the best,José Luis Fernández, General Manager

Estimada Ketti,Muchas gracias por la reseña sobre su excelente estancia en nuestras instalaciones.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos su próxima visita con ilusión. ¡Hasta pronto!José Luis Fernández, Director general

Dear David,Thank you for this kind review.We are thrilled to hear that our team members made a positive impression with their helpful and polite nature. Our location's proximity to the city's main attractions is indeed one of the aspects our guests appreciate the most, and we're glad you found it convenient. Your commendation on the cleanliness and tranquility of our rooms reaffirms our commitment to providing a serene environment for our guests to relax in.We all hope to welcome you back in the future.Best wishes,José Luis Fernández, General Manager

Cher hôte,Merci d'avoir pris le temps de laisser un retour relatif à votre expérience chez nous.Nous sommes navrés d'apprendre que votre séjour n'a pas pleinement répondu à vos attentes.Nous tenons à préciser que notre établissement est parfaitement insonorisé et que nous recommandons à nos hôtes de toujours de demander une chambre intérieure pour les personnes ayant un sommeil léger. Nous espérons que avez toutefois passé un agréable moment à Barcelone.Nous serions enchantés de vous accueillir de nouveau pour un séjour 100 % réussi. Cordialement,José Luis Fernández, Directeur général

Dear Ivan,Thank you for sharing your experience with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back for another excellent stay. Warm regards,José Luis Fernández, General Manager

Estimado huésped,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros.Nos complace saber que ha encontrado una buena relación calidad-precio en su estancia y que la limpieza de la habitación ha sido de su total satisfacción. Nuestro equipo se esfuerza por ofrecer un servicio impecable, y nos alegra que haya valorado positivamente su esfuerzo. Aunque ha mencionado que la condición del hotel ha cumplido en un 80%, queremos asegurarle que constantemente estamos trabajando en el mantenimiento y mejora de nuestras instalaciones para proporcionar la mejor experiencia posible a nuestros huéspedes.Esperamos tener el placer de recibirlo nuevamente para otra estancia memorable,

Dear Hans,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to welcome you back in the future. Very best wishes,

Estimada Fiorella,Muchísimas gracias por su excelente valoración.Nos alegra saber que encontró nuestras instalaciones limpias y agradables.Asimismo, apreciamos su reconocimiento a la atención recibida del personal. Trabajamos arduamente para mantener un alto nivel de calidad en nuestros servicios y es gratificante recibir comentarios positivos como el suyo.Esperamos tener el placer de recibirle nuevamente en su próxima visita a Barcelona. ¡Hasta pronto!

Dear Lisa,Thank you for taking the time to review your stay with us.We are delighted to hear that you were impressed with our staff and facilities, and that you even enjoyed the swimming pool during your stay. Our hotel takes pride in providing a wide range of amenities, including the shared pool, for our guests to enjoy.We apologize for the inconvenience caused by the road works outside the hotel. We understand how important a peaceful environment is for our guests, and our hotel is known for its quiet location on an almost pedestrian street. Unfortunately, we were not aware of the road works schedule in advance, and we are sorry for the disturbance it caused during your stay. We appreciate your feedback and will take it into consideration for future improvements.We hope to welcome you back again.Best regards,

Dear Allyn,Thank you for sharing your feedback about your recent stay.We are delighted to hear that our staff was helpful and considerate, and that you appreciated the early check-in upon your arrival.We are sorry to hear that you found the bed uncomfortable. Our hotel offers various types of rooms with different bed options, and we would have been more than happy to assist you in finding a more suitable option for your comfort. We have two restaurants on-site where guests can enjoy market-fresh Catalan cuisine. Additionally, drinks are served in the pool area from 9 am to 5 pm.We hope to have the pleasure of welcoming you back. Best regards,

Dear Iraklis,Thank you for reviewing your recent stay.We are delighted to hear that you found our beds very comfortable and appreciated the spacious and clean rooms. Our team works hard to maintain a high standard of cleanliness and comfort for our guests.We understand that you were not satisfied with the view from your room. Our hotel offers a variety of room types with different views, including garden views. In the future, please feel free to request a room with a specific view, and we will do our best to accommodate your preferences. We apologize for any inconvenience this may have caused during your stay.We hope to have the opportunity to welcome you again.Best wishes,

Dear Neelima,Thank you for sharing the review of your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back in the future. Kind regards,José Luis Fernández, General Manager

Hei,Tusen takk for den fantastiske anmeldelsen!Vi er glade for å høre at du hadde et fint opphold og at du satte pris på vår hjelpsomme stab.Vi ser frem til å ønske deg velkommen tilbake til Gran Derby Suites snart. Ha en flott dag,José Luis Fernández, General Manager

Dear Feniola,Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,

Dear Karen,Thank you for taking the time to let us know your opinion of your recent stay.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to welcoming you back on a future visit.Kind regards,José Luis Fernández, General Manager

Dear Karen,Thank you very much for this kind review of your stay.We are thrilled to hear that our front desk staff went above and beyond to ensure your comfort during your stay. Our team is dedicated to providing exceptional service, and it is wonderful to know that their efforts made a positive impact on your visit. We take pride in our well-maintained hotel and the wide range of amenities we offer, including our contemporary art collection and comfortable rooms.Once again, thank you for your kind words and high ratings in all aspects of your stay. We truly appreciate your feedback and look forward to welcoming you back in the future.Kind regards,

Estimada Leslie,Con gran alegría recibimos su excelente comentario tras su alojamiento en nuestras instalaciones.Nos complace saber que disfrutó de nuestra excelente ubicación y que encontró nuestras habitaciones limpias y cómodas. También nos alegra que nuestro personal haya sido atento y servicial, incluso antes de su llegada al responder sus dudas por correo.Una vez más, agradecemos sus amables palabras y esperamos que nos elija nuevamente en su próxima visita a Barcelona.Con el deseo de volver a verle muy pronto, le enviamos los saludos más cordiales,

Dear Dale,Thank you very much for this kind review.It's great to know that our team's efforts in providing excellent service were recognized during your stay.We look forward to seeing you again soon.Best regards,

Dear Dale,Thank you for this kind review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,

Dear Fernando,Thank you for your review.We are thrilled to hear that you found our hotel to be great and appreciated its proximity to Barcelona Sants train station. It's fantastic to know that you were satisfied with the cleanliness, condition, service, and comfort of our hotel.We look forward to seeing you again in the future.Best wishes,

Chère Simone,Merci d'avoir partagé votre expérience chez nous.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous revoir à nouveau très bientôt,

Dear Olivia,Thank you for taking the time to share your experience.We are delighted to hear that our suite was ideal and that our team provided a wonderful service. It's also great to know that you enjoyed our convenient location with plenty of restaurants, shops, and other attractions nearby. We apologize, however, for the construction in front of the hotel, but we appreciate your understanding and are glad it did not significantly impact your stay.We do hope to welcome you back in the future.Best wishes,

Dear Zaid,Please accept our sincere thanks for this kind review.We are thrilled to hear that you found our hotel to be very clean and appreciated our friendly team. Our team works hard to maintain a high standard of cleanliness and service, and your words are truly appreciated.It's also great to know that our perfect location added to the enjoyment of your stay.We look forward to seeing you on your next visit to our hotel. Best wishes,

Dear Manuel,Thank you for taking the time to share your opinion with us.We are delighted to know that we met your expectations; this positive feedback inspires us to continue upholding our high standards.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,José Luis Fernández, General Manager

Dear Ali,Thanks for taking the time to provide feedback about your time at our hotel.We do carry out maintenance whenever necessary to keep our rooms up to date, however, we have noted your comment and will be considering it.It would be a pleasure to have you return in the future.Kind regards,

Dear Tim,Thanks for taking the time to share your views of your stay at our hotel.We are glad to hear that you found our hotel to be nice and properly maintained. It's great to know that you appreciated the peaceful atmosphere of our location in the Les Corts neighborhood.We understand that you would have preferred to be closer to restaurants and special places. Our hotel is situated in a residential area near the Camp Nou stadium and Diagonal avenue, which offers a quiet and relaxed environment. However, we are well connected with public transport, making it easy to reach the city center and explore the vibrant dining and entertainment options Barcelona has to offer. Our reception team is always available to assist with directions and recommendations to ensure you have an enjoyable stay.We hope to have the opportunity to welcome you back for a future visit. Best regards,

Dear Arnold,Thank you for such a positive review.We are pleased that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,José Luis Fernández, General Manager

Cher Guillaume,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis de lire que vous avez apprécié la chambre et votre séjour chez nous. Notre équipe d'entretien est normalement attentive à ce genre de détails et nous veillerons à ce que cela ne se reproduise pas à l'avenir.Nous espérons vous recevoir à nouveau pour un séjour sans fausse note.Cordialement,

Dear Michael,Thank you very much for this positive review.We are delighted to hear that you found our family suite spacious, clean, and comfortable. Our unique layout and well-appointed rooms are designed to cater to the needs of our guests, and we're glad they met your expectations. It's also great to know that you enjoyed our delicious breakfast offerings.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,

Dear Gayle,Thank you for your kind review of your recent stay at our hotel.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We are delighted to know you feel you have found a home away from home in Barcelona.We look forward to welcoming you back for another memorable experience.Best wishes,

Estimado Vicente,Su inmejorable valoración nos anima a seguir adelante.Estamos complacidos de haber logrado su satisfacción, gracias por elegirnos. Trabajamos arduamente para mantener un alto nivel de calidad en todos los servicios y nos alegra que haya disfrutado de su estancia con nosotros.Esperamos tener el placer de recibirle nuevamente en su próxima visita a Barcelona. Cordiales saludos,

Beste gast,Bedankt voor uw positieve feedback.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groet,

Estimada Cristina,Muchas gracias por hacernos llegar su comentario sobre su reciente estancia en nuestro hotel.Es bueno saber que su experiencia ha sido correcta, sin embargo, nos hubiera gustado conocer detalles acerca de aquellos aspectos en los que no cumplimos con sus expectativas. Estamos a disposición de los clientes para que en el momento nos informen de cualquier inconveniente y darles solución. Su satisfacción es nuestro principal objetivo.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuroCordiales saludos,

Chère Dalila,Merci pour cette excellente appréciation.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous recevoir à nouveau,José Luis Fernández, Directeur général

Αγαπητέ Emmanouil,Είμαστε ευγνώμονες για την επιλογή σας να διαμείνετε στο Gran Derby Suites, καθώς και για την αξιολόγηση της εμπειρίας σας μαζί μας.Η ικανοποίησή σας από τα υψηλά πρότυπα φιλοξενίας που εφαρμόζουμε αλλά και από τη συνολική διαμονή σας στο ξενοδοχείο μας, μάς κάνει να νιώθουμε υπερήφανοι και να προσπαθούμε πάντα για το καλύτερο.Το προσωπικό μας είναι πάντα διαθέσιμο να προσφέρει τις υπηρεσίες του για την παροχή μιας ευχάριστης εμπειρίας και η αναφορά σας στην εξυπηρέτηση που λάβατε από την ομάδα μας, μάς ενθαρρύνει να συνεχίσουμε την προσπάθεια αυτή.Ελπίζουμε να έχουμε την τιμή να σας φιλοξενήσουμε σε επόμενο ταξίδι σας.Με εκτίμηση,José Luis Fernández, General Manager

Dear Agustina,Thank you for this great feedback about your recent stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next stay.Best wishes,

Hej Claus Peter,tak for din anmeldelse og for at dele dine oplevelser på vores hotel.Vi er glade for at høre, at du nød dit ophold og det dejlige område omkring hotellet. Det er godt at vide, at du følte dig tryg i vores kvarter og havde en fantastisk oplevelse på den lokale restaurant nede ad gaden. Vi beklager, at der manglede muligheden for at lave en kop kaffe eller te på værelset. Vi vil gerne informere dig om, at vi har kaffemaskiner i vores familieværelser, og vi har også elkogere til rådighed ved forespørgsel i receptionen. Vi håber, at dette vil forbedre din oplevelse næste gang.Vi ser frem til at byde dig velkommen tilbage på vores hotel i fremtiden. Med venlig hilsen,José Luis Fernández, General Manager

Estimado huésped,Gracias por la excelente valoración que le ha dedicado a nuestro Gran Derby Suites.La satisfacción de quienes nos visitan es el objetivo número uno en la tarea que desempeñamos cada día y sus comentarios son muy valiosos para nosotros. En cuanto a la piscina, efectivamente, es compartida con el Hotel Derby y puede haber momentos en los que haya más huéspedes disfrutando de la zona. Agradecemos su comprensión y tomaremos en cuenta su observación para mejorar la experiencia de nuestros clientes en el futuro. Tenemos como objetivo brindar un ambiente agradable y relajante para todos nuestros huéspedes.Ha sido un placer hospedarle y devolverle la confianza depositada en nosotros con una magnífica experiencia, gracias por elegirnos.Esperamos con ilusión su pronto regreso.Saludos cordiales,

Dear Alex,Thank you for positively reviewing your time at our hotel.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.The entire team look forward to welcoming you back for a future visit.Kind regards,

Dear Nikolay,Thank you for this positive feedback.We are delighted to hear that you had a comfortable stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We hope to welcome you back soon.Best wishes,

Dear Melissa,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you enjoyed your stay with us and found our rooms to be luxurious and beautiful. Our aim is to provide a comfortable and relaxing environment for our guests, and it's wonderful to know that you appreciated the patio terrace attached to your room. We take pride in our comfortable beds and phenomenal showers, and we're glad that these features enhanced your stay. Our team strives to be friendly and helpful, and we're pleased that you found this to be the case. We're also glad that you appreciated our peaceful location and found it convenient for exploring the city.We look forward to welcoming you back on a future occasion. Best wishes,

Querido Paul,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Reciba un cordial saludo,José Luis Fernández, Director general

Apreciado Marcel,Nos ha encantado que nos haya elegido como su alojamiento ideal y nos alegra que se lleve tan buen recuerdo de su experiencia en nuestro establecimiento.Su valoración nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,

Caro Marco,agradecemos o seu simpático comentário.Foi com entusiasmo que recebemos a sua presença para uma estadia connosco, tendo o nosso atendimento surpreendido de forma tão positiva. A satisfação dos nossos hóspedes é sempre a nossa prioridade.Esperamos que retorne para desfrutar novamente da nossa piscina.Esperamos que tenha a oportunidade de voltar em breve. Melhores cumprimentos,

Caro Pedro,agradecemos o tempo dispensado no seu comentário.Prezamos ter merecido a sua preferência. No entanto, é com consternação que lemos o seu comentário. Nesse sentido, gostaríamos de esclarecer que temos várias tipologias de acomodação e estamos disponíveis para fazer troca de quartos para ir de encontro às expetativas de quem nos visita. Simultaneamente, os nossos quartos possuem ar-condicionado com controlo individualizado e, desde o fim de semana passado, este está a funcionar com o ar frio.Primamos por oferecer uma estadia confortável e agradável a todos os nossos hóspedes e lamentamos não o ter conseguido fazer nesta ocasião.Estamos disponíveis para qualquer esclarecimento adicional.Atenciosamente,José Luis Fernández, Gerente Geral